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Harbor View Nursing And Rehabilitation Center, Inc

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Reviews
Overall Rating 1.3 / 5.0 ★★★★★

  • ★★★★★ 9 months ago

    Came to this facility to visit my aunt for Christmas and the place smelled of urine and feces. When asked why does it smell like that a CNA replied that they did not have anyone working in laundry, and that they were using sheets to clean the people up. Another worker I believe to be a nurse said that they never have supplies and she doesn't understand why the place is still open. Still working with my family to have our loved removed was my New Years Resolution. I will not recommend this place to anyone.

  • ★★★★★ 8 months ago

    This place is so filled of BS, it doesn't even get 1 star. When you come to visit, the staff there are so rude and always to tired to help. The receptionist is even worse. She acts like she is to cute to help you when you ask her a question. The nurses are hard to find, every time you ask for a nurse they are always outside smoking. This weekend was the worse because the supervisor was out there as much as the nursing staff. Never seen a place ran this way and always say they are for the residents. To me the employees are not on the same wave link as the corporate office and its policies. They need to visit regularly, including state surveyors, to see that this place is not what it seems to be. Another thing that might help is to do random drug tests on everyone because when you walk the halls or even enter the dining area, all staff including dietary are talking about how when they get off, they are going to get wasted. I was like oh wow, I cant believe this is tolerated in this type of establishment. I tell you the weekend is totally different than during the week, at least you can find someone who kinda feels like helping, to a certain extent. My rate and review is I wouldn't recommend this place to my dog.

  • ★★★★★ 7 months ago

    Please listen to me,our Mom was here,faculty beautiful... But the CNA and nurses,left to clean your love one,unbelievable...our family stayed on them about cleaning our Mom,who's a double Amputee....short handed daily especially at night....a lot of times my sisters and I,would clean her ourselves...even mopping floor and bathroom.......

  • ★★★★★ a month ago

  • ★★★★★ 2 months ago

About Harbor View Nursing And Rehabilitation Center, Inc

General Information

Legal Business NameHarbor View Nursing And Rehabilitation Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 2001 (16 years)
Capacity103
Residents87
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Harbor View Nursing And Rehabilitation Center, Inc

Harbor View Nursing And Rehabilitation Center, Inc
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 31, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Harbor View Nursing And Rehabilitation Center, Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
1hr 25min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
4hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.0%
97.6%
97.6%
97.6%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.8%
98.8%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
74.2%
74.3%
76.3%
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.5%
28.6%
20.5%
15.3%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.6%
19.2%
20.5%
13.3%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
12.5%
11.8%
12.3%
11.0%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
20.9%
13.6%
16.2%
14.7%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
1.4%
2.3%
2.1%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
8.0%
7.2%
8.3%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
3.3%
1.5%
2.7%
7.0%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
0.0%
1.3%
1.2%
0.0%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.2%
2.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
4.7%
2.3%
0.0%
1.1%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.3%
90.6%
94.6%
98.3%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
53.1%
53.1%
53.1%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.9%
-
43.5%
67.7%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.7%
2.3%
8.1%
4.4%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
5.7%
2.2%
0.0%
2.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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