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Northside Health Care Nursing And Rehabilitation C

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 12 months ago

    This place was awful. It does not even deserve a star. I was there for rehab and rehab rooms were right next to the nursing home rooms. I was there for a hip operation. I had Cancer that went to that bone. I really wanted to die in the four days I was there. The place was awful and the food was not eat able. I had my children bring me food. They even burned a simple thing as a grilled cheese sandwich. The place was very old. It was like a Super 8 hotel and I usually stay in Hilton's or Marriott brands. I ended up in ICU on my forth day there. They were giving me a antiinflammatory medicine with blood thinner. It caused severe anemia. They also tried giving me diabetics medicine and medicine for heart failure and I had neither of those. At the second rehab center I was in after a 5 day hospital stay a patient there that had a bad experience with Northside called it the "Shining," Google that movie if you do not know what that means. I am now walking with a cane,but no thanks to Northside.

  • ★★★★★ 8 months ago

    I worked here for several years & it is the WORST place I have ever worked in 20 years.....And I hear nothing but horror stories about people that have been there.....

  • ★★★★★ 2 years ago

    The experience that many are facing are result to lack of help due to people families complaints people leave these type of places or putting too much work on the one that really do work to make up for the lack of help resulting into the person leaving with too much work on hands. If I had a person in a facility I would try to fight for more CNA that is ALWAYS neeeded. Now as far as someone father being force to get up and lack of meds this is totally up to the doctor that is in charge of your father care. He/she must write in the orders that he is to stay in bed or meds to give him. People stop blaming the facility for everything. You as a family member have the right to ask question before placing a family member in these type of places even then ask about the order from the doctor many times doctors do not tell the family unless asked about the plans of the patient.

  • ★★★★★ 2 years ago

    This place dont' use bed bads they use top sheets and they dnt' keep dry and the wheel chairs so rickity with no breaks....

  • ★★★★★ 4 years ago

    My father was a pt at this facility for the last 2 weeks of his life. After the medical director wrote on his chart that he was eligible for hospice, he was still being forced to get up, go to physical therapy, go to the dining room to eat, etc. All he wanted was to be comfortable and at peace. The nurses never sought out pain medication for him nor an anticholinergic so he could breathe better and more comfortably. I found the cnas very narrow minded and self conscious about their duties. They did not like anyone offering suggestions to better accommodate my father and his condition. It was very evident the facility knew nothing about caring for hospice pts. The "social worker" was ineffective and never sought to assist me in my situation, much less my dad's placement in an appropriate hospice program. This facility was far behind facilities I have worked with in Illinois as a case manager for a hospice company. I was so disappointed and disgusted by his "care" there. Someone should have been a patient advocate for my father, instead of capitulating to his POA's lack of knowledge about his terminal condition and appropriate care. Thus, my father suffered needlessly during his last few weeks of life. How sad!

About Northside Health Care Nursing And Rehabilitation C

General Information

Legal Business NameNorthside Health Care Nursing And Rehabilitation Center Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 14, 1996 (22 years)
Capacity68
Residents50
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northside Health Care Nursing And Rehabilitation C

Northside Health Care Nursing And Rehabilitation C
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

July 26, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

September 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,965 fine
JFewImmediate JeopardyComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
JFewImmediate JeopardyComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyComplaint+InspectionProtect each resident from mistreatment, neglect and misappropriation of personal property.
JFewImmediate JeopardyComplaint+InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northside Health Care Nursing And Rehabilitation C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 30min
ReportedExpected
CNA
1hr 15min
35min
ReportedExpected
LPN
20min
55min
ReportedExpected
RN
3hr 45min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.1%
100.0%
100.0%
100.0%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.2%
83.0%
91.1%
97.8%
91.5%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
55.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
36.6%
46.2%
36.8%
36.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.8%
34.2%
16.5%
21.7%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose ability to move independently worsened
5.9%
6.8%
4.8%
4.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who received an antipsychotic medication
13.9%
28.1%
15.6%
23.3%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents whose need for help with daily activities has increased
7.0%
11.1%
7.6%
3.7%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who self-report moderate to severe pain
1.9%
0.0%
6.8%
4.4%
8.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who lose too much weight
6.5%
4.9%
10.8%
8.1%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who have depressive symptoms
9.3%
0.0%
2.3%
6.7%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a urinary tract infection
3.7%
4.3%
6.7%
4.3%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
1.7%
0.0%
1.6%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.6%
65.5%
72.9%
51.5%
81.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
93.0%
93.0%
93.0%
80.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
67.0%
71.2%
69.1%
61.7%
Q4 2015Q1 2016Q2 2016Q3 2016TN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
29.8%
31.2%
13.0%
11.1%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.2%
4.7%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.3%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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