Search for Skilled Nursing by ZIP Code:  :

Sevierville Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Tennessee
  3. Sevierville Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Rand Correll
    ★★★★★ a year ago

    Just a top notch organization. They care and everything they do shows that they care. I could not be more pleased with how they took care of my mother after she broke her hip.

  • L Jay
    ★★★★★ a year ago

    My review would be based on my grandmothers stay there in 2015. Now I have heard since then it was bought by different people, completely re-done with new staff members. While I hope that it true for all future residents stays there, that doesn't change our experience there. My grandmother suffered her second stroke in late 2015, and we ended up with her here for about a month in a half. Putting her at this place will always be one of the biggest regrets I have in my life. The staff is very uncaring. That goes from the people up front in the offices, to the nurses. They viewed this as just a job. When you work at a place like that it's not just a job. You have to honestly care about people and their well being. That was no so at this place! My grandma was on a feeding tube since the stroke affected her swallowing, the one that goes directly into your belly, there were MANY times when I would get there (I visited everyday) her feeding tube was left unhooked! She wasn't getting anything. This made me furious. One night when I got there, it was unhooked AGAIN and I went to the "nurses" station and let them know how I felt about it. One old gray headed "nurse" walked down there super slow, hooked it up and walked out like it was no big deal. Not one single apology or nothing. I started to ask her if she spoke English. But what it all boiled down to is she didn't care. My grandmothers nurse practitioner was a evil lady named Ashton. She was one of the biggest smart mouthed people I've ever had the dis pleasure of meeting. She didn't care about her patients. She always talked down to them. She did with my grandma, and also the lady who was her roommate, and I would listen to her across the hall with other patients and she was just as cruel with them. This woman had the nerve to tell my grandma she was never going to get better! Seriously????? What person with a heart would do that? She even called me to tell me that she herself told my grandma that. She seemed pretty proud of herself, but I guess when you are that cruel, you would be. Even if you think that your patient won't get better, that's something you tell the family!!! Not them!! I was her POWER OF ATTORNEY, they knew because they saw the papers I brought in. Tell me! Not her! How much more stupid can one person be? Ashton sent my grandma into depression after that. She wasn't smiling as much anymore, and she pretty much gave up trying, and I do blame Ashton for my grandma passing away so soon after she made her depressed. She was 83, older people don't deal with depression as good as younger people. I know that because I suffer from it myself. I can see how it affected her differently. So if she is still there, or wherever she may be, if she is the nurse practitioner for your loved one, I would get it changed immediately. She's cruel. I would say what I really thought of her, but my review wouldn't get posted, so you get the idea. Ashton= The Devil Himself. They had what they called physical therapy there. Even though I really never saw anyone in that room except workers sitting around on their phones. My grandma was supposed to be getting therapy, and speech therapy, but they were to lazy to do it. Their cell phones were much more important. A lot of the nurses were mean as well. There was one woman who was a CNA there (I can't remember her name) but she was the only person we liked. She actually did care for the well being of patients. But she was the only one! The actual nurses were cruel and seemed to be stuck up. A few walked around with their noses in the air. A nursing home isn't a place for arragance. I let the woman in the office up front know all the troubles we were having, mainly with Ashton, she didn't care. I think they may have said something to her one time, because she started acting even more rude to me after that, but the bottom line here is I wouldn't recommend this place in a million years to your loved ones. Unless you want them mistreated and mentally abused by Ashton! ??

  • Robyn Sartain
    ★★★★★ 11 months ago

    Very bad staff. Not understanding and very bad manor. I wouldn't recommend anyone going here nor work there.

  • Doris landis raskin
    ★★★★★ a year ago

    Best rehab in Sevier County Spent April there.

  • Michael Splinter
    ★★★★★ 3 weeks ago

About Sevierville Health And Rehabilitation Center

General Information

Legal Business NameOcoee Sevierville Health And Rehabilitation Center, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 28, 1980 (39 years)
Capacity149
Residents75
Percent Occupied50%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sevierville Health And Rehabilitation Center

Sevierville Health And Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Tennessee Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

December 9, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,550 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sevierville Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
56.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.7%
30.0%
36.6%
34.9%
36.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.7%
29.3%
30.8%
30.3%
21.4%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose ability to move independently worsened
10.6%
14.3%
9.1%
6.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who received an antipsychotic medication
16.1%
27.5%
14.3%
25.6%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents whose need for help with daily activities has increased
8.0%
1.9%
8.5%
10.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who lose too much weight
9.5%
11.6%
7.7%
7.9%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of high risk long-stay residents with pressure ulcers
4.6%
2.1%
2.1%
3.3%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
6.4%
8.0%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
2.1%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
4.0%
1.3%
0.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.0%
3.8%
4.3%
2.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.6%
95.4%
98.4%
98.9%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.3%
89.9%
89.9%
89.9%
81.5%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
79.8%
74.3%
68.5%
69.8%
65.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who made improvements in function
0.9%
4.4%
5.1%
7.5%
11.9%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
1.0%
2.4%
2.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017TN
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places