Sevierville Health And Rehabilitation Center

Just a top notch organization. They care and everything they do shows that they care. I could not be more pleased with how they took care of my mother after she broke her hip.

My review would be based on my grandmothers stay there in 2015. Now I have heard since then it was bought by different people, completely re-done with new staff members. While I hope that it true for all future residents stays there, that doesn't change our experience there. My grandmother suffered her second stroke in late 2015, and we ended up with her here for about a month in a half. Putting her at this place will always be one of the biggest regrets I have in my life. The staff is very uncaring. That goes from the people up front in the offices, to the nurses. They viewed this as just a job. When you work at a place like that it's not just a job. You have to honestly care about people and their well being. That was no so at this place! My grandma was on a feeding tube since the stroke affected her swallowing, the one that goes directly into your belly, there were MANY times when I would get there (I visited everyday) her feeding tube was left unhooked! She wasn't getting anything. This made me furious. One night when I got there, it was unhooked AGAIN and I went to the "nurses" station and let them know how I felt about it. One old gray headed "nurse" walked down there super slow, hooked it up and walked out like it was no big deal. Not one single apology or nothing. I started to ask her if she spoke English. But what it all boiled down to is she didn't care. My grandmothers nurse practitioner was a evil lady named Ashton. She was one of the biggest smart mouthed people I've ever had the dis pleasure of meeting. She didn't care about her patients. She always talked down to them. She did with my grandma, and also the lady who was her roommate, and I would listen to her across the hall with other patients and she was just as cruel with them. This woman had the nerve to tell my grandma she was never going to get better! Seriously????? What person with a heart would do that? She even called me to tell me that she herself told my grandma that. She seemed pretty proud of herself, but I guess when you are that cruel, you would be. Even if you think that your patient won't get better, that's something you tell the family!!! Not them!! I was her POWER OF ATTORNEY, they knew because they saw the papers I brought in. Tell me! Not her! How much more stupid can one person be? Ashton sent my grandma into depression after that. She wasn't smiling as much anymore, and she pretty much gave up trying, and I do blame Ashton for my grandma passing away so soon after she made her depressed. She was 83, older people don't deal with depression as good as younger people. I know that because I suffer from it myself. I can see how it affected her differently. So if she is still there, or wherever she may be, if she is the nurse practitioner for your loved one, I would get it changed immediately. She's cruel. I would say what I really thought of her, but my review wouldn't get posted, so you get the idea. Ashton= The Devil Himself. They had what they called physical therapy there. Even though I really never saw anyone in that room except workers sitting around on their phones. My grandma was supposed to be getting therapy, and speech therapy, but they were to lazy to do it. Their cell phones were much more important. A lot of the nurses were mean as well. There was one woman who was a CNA there (I can't remember her name) but she was the only person we liked. She actually did care for the well being of patients. But she was the only one! The actual nurses were cruel and seemed to be stuck up. A few walked around with their noses in the air. A nursing home isn't a place for arragance. I let the woman in the office up front know all the troubles we were having, mainly with Ashton, she didn't care. I think they may have said something to her one time, because she started acting even more rude to me after that, but the bottom line here is I wouldn't recommend this place in a million years to your loved ones. Unless you want them mistreated and mentally abused by Ashton! ??

Very bad staff. Not understanding and very bad manor. I wouldn't recommend anyone going here nor work there.

Best rehab in Sevier County Spent April there.