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Retirement And Nursing Center Austin

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Kris Westbrook
    ★★★★★ a year ago

    I came here for rehab and then returned for further rehab and because I was misplaced from my home and I along with my cat were welcomed with open arms. The staff are incredible and so is the care I have received but like any other facility they do have smell issues that cannot be helped due to the amount of residents they have. They are and have fired the employees who were not an assets to the facility and hired other professionals.

  • Anissa Hyder
    ★★★★★ a year ago

    This is the third week in a row I've picked up my mom and the facility smells really bad. My mom's room seemed it hadn't been clean since I cleaned it on Wednesday w hen I visited her for lunch. Smells ike coffee and urine..i asked the nurse will it be cleaned and she said it should be today. This disturbs me as I am the only child that helps and I need their help but do not want my mom here. I love the nurses as it seems they take care of her but the cleanliness and upkeep is horrible.

  • Rhonda H
    ★★★★★ a year ago

    On January 31st 2018. I went to see my mom, who was transferred there the day before for Rehabilitation to gain her balance back. I found my mom half naked no covers on her. I then looked at her sheets and pillow the pillow had been turned over to hide the vomit that was there and the sheets had vomit on them. I then called for a nurse and begin to dress my mom who kept asking me to take her home. They were so nonchalant about the situation. I then asked to speak to the admin who came in and I informed him on how i found my mom and that she was supposed to have a private room also. He took notes and then left. My mom kept asking me to take her home. 2 nurses came in watched my mom have 2 seizures and they did nothing just stated they had a resident their who had the same seizures and always came back to normal. I asked them to get a doctor or call a ambulance they walked out of the room like they were doing it no doctor ever came or ambulance. I got there at 1030am and asked for doctors help or ambulance at 1145. Them people did not respond to my wishes until it was too late and it was about 230pm!! My mom died less than 24hrs after coming to this horrible place!! Then I found out they had her in the wrong unit. She was supposed to be in the Rehabilitation unit per hospital doctor orders and these uncarung people had my mom in the long term care unit and my mom told me they did not give her the medication. You see my moms death could have been avoided if they gave her the care she needed when I kept asking for it!! I went back to that horrible place after my mom passed and the nurse gave me the same nonchalant approach like she did the day of ny moms death. The admin guy told me after I informed him my my was placed in the wrong unit. That my mom could get the same care no matter what unit she was on!!! I am suffering day by day because I am feeling that I should have have called the ambulance instead of depending on the people who was supposed to have been taking care of my mother!!

  • Jewel Johnson
    ★★★★★ a year ago

    Do not put your parents in this place. I heard this used to be a good place but its a horrible place now. They changed management and now the nurses as a whole dont care about the residents. The administration doesnt either. I have been here for a little over a month for rehab and i can not wait to escape out of here. There are maybe two or three good emplyees but the rest are lazy and disrespectful. And plus they promised me a private room. Of course i didnt get one. I would never put a loved one in this place. Nothing but neglect goes on here. Its so sad. Somebody should do something about it.

  • Isis Rodriguez
    ★★★★★ a year ago

    Used to work there. Loved it

About Retirement And Nursing Center Austin

General Information

Legal Business NameCoryell County Memorial Hospital Authority
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 3, 1990 (29 years)
Capacity107
Residents108
Percent OccupiedUnknown
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Retirement And Nursing Center Austin

Retirement And Nursing Center Austin was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintHire a qualified full-time social worker in a facility with more than 120 beds.

June 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

April 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

October 25, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHire a qualified full-time social worker in a facility with more than 120 beds.

July 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 30, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
FManyPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
FManyPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

June 22, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Retirement And Nursing Center Austin require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 5min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
4hr 30min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
68.6%
68.6%
68.6%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
79.6%
40.0%
37.2%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.0%
24.2%
15.0%
31.2%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.7%
15.9%
23.4%
20.5%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.3%
10.2%
21.2%
19.4%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
20.4%
20.2%
19.8%
19.0%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
24.1%
10.8%
21.7%
33.3%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
1.0%
0.9%
4.6%
7.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
3.0%
3.2%
5.6%
2.2%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.1%
1.1%
3.5%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
5.5%
12.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
1.0%
1.9%
0.0%
4.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
0.9%
1.9%
0.9%
2.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
1.5%
1.6%
1.7%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.6%
83.9%
35.8%
16.9%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
78.8%
78.8%
78.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
18.7%
14.2%
-
-
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
7.1%
12.7%
22.5%
28.2%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
6.1%
0.0%
2.5%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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