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Balch Springs Nursing Home

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    My mother has been a resident for 10 yrs or more when I first placed her there there services were good the staff seem to care about the well being of the residents but over the years the quality of service has gone from good to pathetic especially on the weekends . One nurse Christopher a African I can personally say he doesn't give a damn about none of the residents under his care you go to him with your concerns he looks at you like why are you bothering me.over the past year my family has found filthy beds urine soaked bed linens there been so much piss on the floor the tiles went from white to yellow,we found roaches, flies, moldy clothes in my mother's dresser also old moldy food, her restroom has feces and blood stains on the walls, toilet and sink.even her false teeth and it container had slimy mold on them. And my mother has been placed on hospice and bed rest do to her cancer . Yesterday we found an open bag of self ingniting charcoal under my mother's bed we demanded they remove it cause it's a ? hazard . Now when my aunt asked about the fly problem she was told that cancer patients attracts flies WTH . I would love to move her but my whole brother has the medical power of attorney. If you're looking for a good nursing home this isn't the place. If you have a love one there you need to get them out of there.

  • ★★★★★ 5 months ago

    If I could give this place zero stars I would. They allowed my mother to starve and dehydrate herself nearly to death. I went to the nursing staff daily and the administrators for over 2 weeks emphatically insisting they hospitalize my mother immediately as she was not eating or drinking. Each time I visited her she was thinner and disoriented, with cracked lips, white tongue and stumbling around and her roommate would tell me she was refusing all meals and hardly drinking. The staff did not take my outspoken and detailed concerns or her deteriorating condition seriously. She went in this Hell Home needing only medication management and going out shopping on her own. She left this week nearly dead and in renal failure from dehydration. Get thks, they called me 2 days before she was taken to the hospital to tell me to tell my mother she needs to go change because she stinks after being in her defacaying feces all day and I told them she is too weak to move due to dehydration and not eating, because my Mom cleans herself. Sure enough they let her lie in her mess for over 24 hours before finally helped her change and the hospital staff was appalled at the horrific rash she suffered and the near fatal dehydration. When I called the the night before she was admitted they said she hadn't drunk any fluids in 2 days and I said get her to The hospital now! And the nurse replied the doctor gave instructions that as long as she is talking she does not need to be admitted. I told them, if you do not take her to the hospital you will be responsible for her death. The administrator passed the buck to the nurses and the nurses passed the buck to the doctors and each other. My Mom's urine after 4 days on IV fluids is still brown and she is so weak she cannot feed herself. The office manager continuously avoided me and refused to call me while they deliberately lost 8 thousand of her trust fund and refused to cooperate with allocating her trust fund towards her expenses. I have filed a grievance and the DAD's agency is investigating.

  • ★★★★★ 5 months ago

    This place has the worst service. My mom was not even here for 24 hours and she wanted to leave. Definitely not a good place for someone you care about.

  • ★★★★★ 6 months ago

    Worst place ever. DO NOT leave your loved ones at this awful place. My aunt went in for hospice care and they left her unattended in her own urine for hours. She fell out of bed and no one came to get her up for over an hour. AWFUL AWFUL place. They do not care about their patients.

  • ★★★★★ 3 months ago

    I wish I could give this place half of a star

About Balch Springs Nursing Home

General Information

Legal Business NameBalch Springs Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1992 (25 years)
Capacity120
Residents82
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Balch Springs Nursing Home

Balch Springs Nursing Home
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 23, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

April 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

November 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
FManyPotential for HarmComplaintHonor a residents' rights as a residents of the nursing home, free of coercion and reprisal, and as citizens or residents of the United States.

October 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,200 fine
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Balch Springs Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
3hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

75.0%
97.7%
97.7%
97.7%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
45.9%
63.5%
51.9%
83.3%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.5%
38.5%
52.6%
38.5%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.3%
20.5%
27.0%
23.2%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.9%
25.7%
38.2%
23.3%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
16.9%
21.4%
20.9%
17.9%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
24.3%
27.8%
23.6%
8.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
0.0%
0.0%
1.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
10.7%
9.0%
12.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
2.2%
8.5%
8.1%
8.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
1.3%
0.0%
0.0%
1.4%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
1.2%
1.2%
3.8%
1.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
4.7%
3.5%
5.1%
6.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
1.2%
1.7%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

28.3%
73.5%
62.7%
62.7%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.9%
77.6%
77.6%
77.6%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
3.7%
2.8%
2.9%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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