Baytown Nursing & Rehab Center

If i could give this place zero stars i would. DO NOT SEND YOU LOVED ONE HERE. the financial aid manager is so rude, Mrs,patty was so rude to my mom when we asked about services. my dad was here for three years and the first year it was fine, he was in a comma for 14 days which is why we needed to put him in here. the head of nursing is horrendous excuses after excuses. my dad was sent to the hospital and we didn't know he was there until the hospital called my mom explaining what happened. my mom had a durable power of attorney for my dad and the financial aid manger and the head of nursing said that the power of attorney was a useless piece of paper claiming that as along as my dad knew the day of the week his birthday and name he was sane. my dad is suffering form dementia and they made his condition worse. he never received any therapy like he was supposed to instead some one else in the home got my dads therapy under his name. the list goes on and on and on on how horrible this place is. and not to mention the more you try to work with the home the more they took it out on my dad the nurses gave my dad such a diaper rash that it pains him to even go. such a horrible place words can not even describe. like i said if i could ever give this place negative stars or zero stars i would. save your self the headache and keep looking for a different place.

this place is horrible if i could write a review every day about this place i would. they would either keep my dad in his wheel chair all day and made him hurt more than they was helping him. they gave his therapy to some one other than him under his name. PLEASE DO NOT SEND YOU LOVED ONE TO THIS HORRIBLE PLACE. my dads hallway was always stinking with the smell of feces hung so pungently in the air. all the nursing staff wanted my dad to do was to take his medicine and keep quite. his food was cold all the time they barely changed his diaper or moved him from bed. this place has poor service all the way around nothing is good about this place.

This is truly a five star establishment, I can say that I am astonished and amazed at the level of excellence and care that this facility has demonstrated. My wife and I are a military family and it is comforting to know our love ones are getting the best treatment as possible in all aspects. I must say we are always skeptical about which facilities provide the skills needed in addition with the compassion needed for there patients . Thank you Tesa for washing our worries away, you and your staff have demonstrated that you are willing to go above and beyond!

I work for a doctor in the Baytown area. We have a patient who resides in this facility, the patient needs wound care. The doctor wrote orders for the patient, it was faxed and sent in a folder along with the patient. Yet.... nearly 2 weeks later I received a call from the patients nurse saying they never received orders! Meaning the patient did NOT get wound care for nearly 2 weeks. The doctor was highly upset and could not believe it! Please if you are family members to a patient who will be attending this facility be sure to follow up with doctors orders.

The nursing staff is ok. The Social Worker on the other hand and the Administration is a totally different story. I even called to make a complaint with someone in the corporate office and never received a phone call. Needless to say my loved one passed 4 nights after we were forced to move him.