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Crestview Court

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    This place is all about appearances and no accountability for the lack of care given to some of the residents. I can't say much because they twisted my words, as they deflect from the real issues. UnProfessionalism and the lack of truthfulness is a big issue with a lot of the staff.

  • ★★★★★ 9 months ago

    As most nursing home it is under staffed. Cause some confusion in who does what jobs. Some good nurses. The techs in rehab were good.

  • ★★★★★ a year ago

    They gave my grandma a medicine that she should've been off of. They don't come when you call. The room has a urine and poop smell that will NOT go away, even after WE wiped everything down with lysol wipes and sprayed lysol and odor ban. The nurse has been VERY rough with her causing her to scream out in pain more than once. I feel bad for the people here, if they treat your loved ones like that with you present then how do they treat them when they are all alone. When we asked for wipes to clean her they said those are scarce around here. When we asked for disinfectant wipes, they said they didnt have any. At lunch time they gave her the meal without anything to drink and nobody even came around to ask if she needed one. Fortunately, my family was there. This is the shittiest nursing home ever. Don't ever take your loved ones near this place. They should be reported for how they treat the people staying there. My grandma didn't even make it 24 hours in that hell hole. Glad we're getting her out of there today.

  • ★★★★★ 3 years ago

    My Mom in law stayed at Crestview Court. It is a GREAT place for those who are rehabilitating hip, leg, or other injuries. the place looks more like a great hotel than a rehabilitation clinic. This place has class. the place is clean as a pin. The rooms are clean, well lit, and well maintained. The dining area looks more like a restaurant than a dining hall, with the food portions plentiful and delicious. For those who cannot go to the dining room, meals are served in their rooms. Each bed has it own tv. the staff is plentiful and professional, and does everything in their power to make sure the patient is comfortable. We noticed this in not just the way they took care of our Mom, but the way they took care of everyone! This is my moms second stay here and we would recommend it to anyone.

  • ★★★★★ a year ago

    Its cool

About Crestview Court

General Information

Legal Business NameDallas County Hospital District
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 31, 2006 (11 years)
Capacity125
Residents101
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crestview Court

Crestview Court
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Crestview Court require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
3hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
67.8%
67.8%
67.8%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
92.9%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
27.0%
68.4%
63.9%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.6%
18.9%
29.4%
24.1%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.8%
29.4%
20.0%
32.9%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
6.7%
4.8%
9.6%
5.7%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
23.9%
23.9%
10.4%
25.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
0.0%
4.1%
4.5%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
5.9%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
5.4%
10.9%
12.0%
8.8%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
4.8%
2.5%
0.0%
1.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
1.3%
1.3%
0.0%
3.7%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
0.0%
1.2%
0.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
2.5%
0.0%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
98.9%
99.1%
100.0%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
90.8%
90.8%
90.9%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
51.3%
51.7%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
3.3%
0.0%
1.2%
4.0%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
2.4%
0.0%
1.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.0%
0.7%
1.5%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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