Golden Acres Living And Rehabilitation Center
Contact Information
2525 Centerville RdDallas, TX 75228
Price & Availability: (877) 311-2675
General Info: (214) 327-4503
County: Dallas
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Photos
Reviews
Overall Rating 4.3 / 5.0 ★★★★★
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Rick Forscutt★★★★★ 2 weeks agoSo proud of the Golden Acres staff for winning the most prestigious award the nursing home industry has to offer - The Ensign Flag. The accomplishments clinically, culturally and customer service wise have been absolutely phenomenal. Thank you for taking long term care to a whole new level and letting the Dallas community and surrounding areas know that Golden Acres is truly an employer and facility of choice. Keep up the great work and thank you for achieving the pinnacle award that very few nursing homes in the entire US will ever achieve.
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Janice Hamilton★★★★★ 2 months agoBeautiful inside, nice courteous staff. Great place to trust family members.
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Robin Nguyen★★★★★ 7 months agoAbsolutely wonderful place to work and would recommend to my own family if they ever needed skilled nursing or rehab! Every morning when I and many others walk through those doors, the goal is to meet and greet all the residents as they were family(because they are). I not only love working with the residents but also their families! Creating an atmosphere where we can improve their quality of life is our top priority. Each resident holds a special candle to our hearts and to see them smile and laugh brings indescribable joy. Administration is beyond wonderful and caring to staff and residents alike. All department heads work very hard and close with their teams to ensure every resident gets the best of care. I couldn't fathom being anywhere else. I love Golden Acres!
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Sonya Wiggins★★★★★ 3 months agoMy uncle was here and got excellent care. My aunt is here now and has excellent care as well
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Cathy Hefko★★★★★ 11 months agoExcellent Rehab and Nursing, customized care for each patient. This facility has ALL private rooms and the campus has easy access for parking and a bus drives up to the front door, convenient for families. Green trees and walking paths are serene, with outdoor tables and chairs for patients to enjoy the sunshine, a Golden gem in the Dallas community.
About Golden Acres Living And Rehabilitation Center
General Information
| Legal Business Name | Eastland Memorial Hospital District |
| Ownership Type | For Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | February 1, 1993 (26 years) |
| Capacity | 264 |
| Residents | 183 |
| Percent Occupied | 69% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Golden Acres Living And Rehabilitation Center
Golden Acres Living And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.
About Medicare Ratings | Overall Rating |
| Health Inspections Rating |
| Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Texas Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
June 16, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| C | Many | Potential for Minimal Harm | Complaint | 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
April 13, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| G | Few | Actual Harm | Complaint | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| G | Few | Actual Harm | Complaint | Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. |
| G | Few | Actual Harm | Complaint | Protect each resident from all abuse, physical punishment, and involuntary separation from others. |
March 17, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| E | Some | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
| E | Some | Potential for Harm | Health Inspection | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| E | Some | Potential for Harm | Health Inspection | Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. |
| E | Some | Potential for Harm | Health Inspection | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
April 8, 2016 - 3 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| - | - | - | Payment Denial | Payment denial for 10 days |
| - | - | - | Fine | $45,788 fine |
March 27, 2015 - 4 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| - | - | - | Fine | $18,428 fine |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Golden Acres Living And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 20min | 2hr 40min |
| Reported | Expected |
| CNA | |
| 1hr 5min | 45min |
| Reported | Expected |
| LPN | |
| 45min | 1hr 20min |
| Reported | Expected |
| RN | |
| 4hr 10min | 4hr 45min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 55min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 76.7% | 76.2% | 76.2% | 76.2% | 93.1% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 44.7% | 37.5% | 46.8% | 50.6% | 92.0% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 94.3% | 74.1% | 90.3% | 75.5% | 49.5% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 26.0% | 28.2% | 29.4% | 26.0% | 25.9% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 24.0% | 21.7% | 13.1% | 17.1% | 20.7% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 34.7% | 30.3% | 24.8% | 22.2% | 16.8% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 21.8% | 14.7% | 12.7% | 17.0% | 18.7% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 4.8% | 10.6% | 18.5% | 9.5% | 5.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 2.2% | 0.8% | 2.3% | 3.1% | 6.2% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 1.8% | 3.2% | 5.6% | 1.1% | 4.8% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 7.4% | 7.9% | 5.2% | 4.3% | 3.8% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 1.8% | 0.6% | 0.0% | 1.7% | 3.4% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 2.4% | 2.5% | 1.2% | 0.6% | 3.5% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 2.5% | 2.3% | 1.2% | 0.0% | 1.9% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.2% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
Quality Measures for Short Stay Residents
| 51.4% | 49.5% | 48.2% | 34.0% | 78.7% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 67.9% | 55.6% | 55.6% | 55.6% | 75.4% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 74.4% | 68.8% | 63.8% | 70.3% | 60.0% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 13.8% | 7.4% | 14.5% | 20.0% | 11.5% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 2.3% | 8.1% | 6.9% | 7.5% | 2.7% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
| 0.8% | 0.5% | 0.5% | 0.0% | 0.8% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | TX | U.S. |
