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The Plaza At Edgemere Health Care

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ a month ago

    We have been very pleased with the staff and attention of the Plaza. When issues have arisen, they have been responsive and quick to remedy. Coming from an independent living to an assisted living setting was difficult but the opportunity to stay close and maintain friendships has been huge. Glad we made the decision to come to the Plaza when tough decisions had to be made.

  • ★★★★★ 2 months ago

    Given the experience my Mother recently had with the Plaza at Edgemere, I'm sure they must be the best in-patient skilled nursing/rehab facility in DFW. In between and immediately after my mom's two recent hospital stays, we tried two other facilities in the same vicinity, and the Edgemere's elegant environment, caring and cheerful staff, great food, and conscientious service provided by each and every person we encountered there was excellent and at a level that far exceeded the other two facilities, which were also supposed to be good service providers, but couldn't compare to the Edgemere. The day after my mom was admitted, they arranged a group meeting with the directors of each of the departments serving her, including the food service, physical therapy, nursing, activities, and social worker. They could not have been more attentive and tuned in to my mom's specific needs and preferences. Also, when we first arrived in her room, the nurse and nurses assistant on duty welcomed us in her room and immediately got the details they needed in order to provide her the best care. In comparison, at the facility she left in order to move to the Edgemere, when my mom got to her room, no one acknowledged she was there and I had to go hunt down the staff to bring her to their attention. The Edgmere experience was like night and day compared to our experience at either of the previous two facilities. The activities were most appealing at the Edgemere, the food was the best, and my mom loved her therapists and all of her caretakers. She expects the best, so her feelings about the staff say a lot about the quality of service they provide. To put it in my mom's own words, when asked about her stay at the Edgemere, she said, "It's like heaven."

  • ★★★★★ 3 months ago

    have spoken personally with the medical director. care is good because she will not tolerate otherwise.

  • ★★★★★ 4 months ago

    Beautiful Community.

  • ★★★★★ a week ago

About The Plaza At Edgemere Health Care

General Information

Legal Business NameNorthwest Senior Housing Corporation
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 19, 2004 (14 years)
Capacity72
Residents69
Percent Occupied96%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Plaza At Edgemere Health Care

The Plaza At Edgemere Health Care
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 27, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$19,240 fine
---Payment DenialPayment denial for 8 days
HSomeActual HarmHealth InspectionEnsure that residents are safe from serious medication errors.

May 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Plaza At Edgemere Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 55min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.2%
98.2%
98.2%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
98.1%
97.6%
97.6%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.5%
25.6%
26.3%
28.6%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.8%
29.8%
34.7%
14.6%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
14.6%
15.1%
16.7%
11.9%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
8.1%
15.0%
14.3%
2.9%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
3.3%
8.8%
4.1%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
2.0%
4.0%
11.9%
9.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
6.7%
2.3%
0.0%
2.9%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
2.0%
3.8%
2.4%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
6.0%
10.0%
4.8%
7.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
4.0%
3.8%
4.8%
2.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
3.7%
2.0%
2.4%
4.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.7%
93.8%
97.0%
95.7%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
92.0%
92.0%
92.0%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.5%
80.4%
74.7%
65.8%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
11.5%
10.2%
12.2%
9.9%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
2.2%
2.7%
3.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
4.2%
2.0%
1.3%
1.1%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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