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The Rehabilitation & Wellness Centre Of Dallas LLC

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Cohen David
    ★★★★★ 3 months ago

    Like the state itself, this facility has a HUGE heart. The staff here is warm, compassionate and is always smiling. The halls are spotless and the rooms are immaculate and welcoming. As far as the orthopedic rehab program is concerned, you need to walk (don't run, but ,you will be)right over there and tell them I referred you. If I could give a sixth star, I would.

  • Kimberly Hill
    ★★★★★ 2 months ago

    Unfortunately, I can only give two stars. I'll start on a positive note and say that Ms. Comier O'Steen was truly a blessing with assisting with my Aunt's discharge. On the other hand, I was NOT impressed with the care my Aunt received while in their care. She had a film on her skin which consisted of dead skin, oil/grease and dirt-which was an indication that she was not being bathe properly. Her scalp had scabs from not being washed appropriately. Her nails were long and disgusting, I had to ask three times for the nurse to cut them. I was concerned because she used her hands to eat and I'm sure there was tons of bacteria on her hands. They did not orient her to day, time, year...the clock didn't work and the date written on the white board was 3 months old as was the calendar. My aunt was over medicated, not stimulated, and not clean. So the stars were for Ms. O'Steen and had she not been attached to this facility, she would have 5 stars....I DO NOT recommend this facility for long term care and I'm glad I got my aunt out of there! And they did not have her discharge paper ready, and I have yet to receive it through the mail as promised...smh

  • Darlene Ellis
    ★★★★★ 8 months ago

    This facility has very poor nursing skills they don't have the patient best interest. They don't give meds on time nor do they here the patient need for help when in pain. They don't have good house keeping skills the facility stanks of urine the patient room are not keep clean, they leaves it to the patient family to assist with they cleaning themselves as well as having good tech to assist with the patient when they need help. It's true that they leave patient in soil beds for long periods of time and unattended when needing help to the restroom. It takes very long time for assistance when the patient hit the bottom for help. People need rehabilitation center for their love one's because they are not able to care for them at home and depends on this type of facilities for help. It would be good to know that your love one's are receiving good care even in a short visit to a Rehabilitation Center. I know since my mother had to be their for a short period of time, I have seat their and seen them take their time once the bottom been push for assistance and had to walk to the nurse station to get someone to assist my mother. One day I came to visit my mother and my mom told me how mean one of the assistance was to her when assistance her with a bath and left her in the restroom alone. I truly didn't appreciate that and I let them know it. I hope in the future they will get better for our senior family members that unable to help themselves. God be with our Family while in their care.

  • Raquel Chan
    ★★★★★ 8 months ago

    My aunt was there and going for rehab and she was not given her Medications on time. She needed assistance and was left in the restroom for hours! Nurses there have attitudes. They kept her there for hours in a soiled bed. What kind of service is this!! You are suppose to assist and rehabilitate!! Not cause suffering!! These patients have already been through so much and to NOT get the care they need is unacceptable!! You don't deserve a star at all!! I hope this helps someone else out and don't take your loved ones here!

  • BARBARA TERRELL
    ★★★★★ 6 months ago

    There is a feeling of don't care at this place. There is no privacy for patients. Nurses have a nonchalant attitude. They talk loudly with each other about each other in the hallways. Very unprofessional.

About The Rehabilitation & Wellness Centre Of Dallas LLC

General Information

Legal Business NameThe Rehabilitation & Wellness Centre Of Dallas LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 2009 (9 years)
Capacity136
Residents89
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Rehabilitation & Wellness Centre Of Dallas LLC

The Rehabilitation & Wellness Centre Of Dallas LLC
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 13, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$100,653 fine
KSomeImmediate JeopardyComplaintEnsure that residents are safe from serious medication errors.

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

February 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionEnsure the activities program is directed by a qualified professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Rehabilitation & Wellness Centre Of Dallas LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr
1hr 20min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

68.0%
47.0%
47.0%
47.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.6%
98.4%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.9%
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.0%
26.8%
43.1%
32.8%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
43.7%
26.2%
31.4%
26.0%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
11.2%
17.0%
16.9%
21.1%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
22.9%
23.8%
28.6%
18.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
2.7%
3.4%
0.0%
1.7%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
9.6%
11.9%
14.3%
15.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
3.7%
3.5%
11.1%
13.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
1.3%
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.5%
1.7%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
5.7%
6.4%
4.3%
6.3%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.9%
76.5%
96.5%
95.0%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
33.8%
64.5%
64.5%
64.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
42.3%
71.1%
76.7%
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
14.6%
4.8%
0.6%
7.8%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
4.6%
2.2%
2.2%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.4%
0.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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