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The Rehabilitation & Wellness Centre Of Dallas LLC

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Erica Nelson
    ★★★★★ 7 months ago

    The changes that have happened in this building over the last year are phenomenal. The staff is so caring and friendly and truly care about the patients and the facility. It's unfortunate that previous issues continue to affect this facilities star rating. I'm very proud of the current staff and am happy and excited to return to work every day!

  • Bryan Welcome
    ★★★★★ 9 months ago

    It was really great I was on the second floor. The nursing staff was awesome. I would like to add all of the employees from the cleaning crew to the administrator "Kevin" deserve an applause from the CEO,president or whom ever is the big boss. I really miss the helpers,assisting the nurses and the folks in the physical therapy area you have the very best therapists Alexis Coffey is the only ones name that I can remember of all the folks that work there.I also would like the nursing staff to have knowledge of how great and awesome I think that they are Michelle on weekends did such a great job for somebody that hadn't been there that long Kevin you should be really proud of your staff.

  • Justice L
    ★★★★★ 10 months ago

    The facility is one of the nicest I ever seen but the company is not a great one to work for. The administrator is a bully and he wants to create a team of bullies. He threatens his employees with military scare tactics and even goes as far to brag about ruining employees careers. There is nothing wrong with wanting a team of employees who take their job seriously but to degrade and threaten your staff is uncalled for. Corporate has a team of deceitful and conniving Managers. Trust me this is not a great place to work for at all.

  • Aline Stevenson
    ★★★★★ 2 months ago

    Great place to work

  • Darlene Ellis
    ★★★★★ a year ago

    This facility has very poor nursing skills they don't have the patient best interest. They don't give meds on time nor do they here the patient need for help when in pain. They don't have good house keeping skills the facility stanks of urine the patient room are not keep clean, they leaves it to the patient family to assist with they cleaning themselves as well as having good tech to assist with the patient when they need help. It's true that they leave patient in soil beds for long periods of time and unattended when needing help to the restroom. It takes very long time for assistance when the patient hit the bottom for help. People need rehabilitation center for their love one's because they are not able to care for them at home and depends on this type of facilities for help. It would be good to know that your love one's are receiving good care even in a short visit to a Rehabilitation Center. I know since my mother had to be their for a short period of time, I have seat their and seen them take their time once the bottom been push for assistance and had to walk to the nurse station to get someone to assist my mother. One day I came to visit my mother and my mom told me how mean one of the assistance was to her when assistance her with a bath and left her in the restroom alone. I truly didn't appreciate that and I let them know it. I hope in the future they will get better for our senior family members that unable to help themselves. God be with our Family while in their care.

About The Rehabilitation & Wellness Centre Of Dallas LLC

General Information

Legal Business NameThe Rehabilitation & Wellness Centre Of Dallas LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 2009 (10 years)
Capacity136
Residents89
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Rehabilitation & Wellness Centre Of Dallas LLC

The Rehabilitation & Wellness Centre Of Dallas LLC was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

September 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$100,653 fine
KSomeImmediate JeopardyComplaintEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Rehabilitation & Wellness Centre Of Dallas LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
35min
1hr 25min
ReportedExpected
RN
3hr 30min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

47.0%
93.9%
94.0%
94.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
99.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
21.4%
40.0%
62.5%
69.5%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.8%
18.9%
21.3%
22.7%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.3%
33.2%
16.4%
40.4%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
14.7%
14.7%
14.5%
12.6%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
19.3%
32.2%
21.6%
28.8%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.2%
0.0%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
13.7%
18.0%
15.2%
9.5%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
4.6%
3.3%
9.7%
1.7%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
9.2%
4.4%
18.4%
13.6%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
2.3%
4.8%
6.8%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
1.0%
2.1%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
2.4%
1.1%
2.6%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.8%
97.0%
96.2%
95.6%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.5%
77.4%
77.5%
77.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
55.1%
54.1%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
10.3%
9.3%
6.1%
7.1%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.5%
1.7%
4.9%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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