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The Rehabilitation & Wellness Centre Of Dallas LLC

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Erica Nelson
    ★★★★★ 3 weeks ago

    The changes that have happened in this building over the last year are phenomenal. The staff is so caring and friendly and truly care about the patients and the facility. It's unfortunate that previous issues continue to affect this facilities star rating. I'm very proud of the current staff and am happy and excited to return to work every day!

  • Bryan Welcome
    ★★★★★ 2 months ago

    It was really great I was on the second floor. The nursing staff was awesome. I would like to add all of the employees from the cleaning crew to the administrator "Kevin" deserve an applause from the CEO,president or whom ever is the big boss. I really miss the helpers,assisting the nurses and the folks in the physical therapy area you have the very best therapists Alexis Coffey is the only ones name that I can remember of all the folks that work there.I also would like the nursing staff to have knowledge of how great and awesome I think that they are Michelle on weekends did such a great job for somebody that hadn't been there that long Kevin you should be really proud of your staff.

  • Justice L
    ★★★★★ 3 months ago

    The facility is one of the nicest I ever seen but the company is not a great one to work for. The administrator is a bully and he wants to create a team of bullies. He threatens his employees with military scare tactics and even goes as far to brag about ruining employees careers. There is nothing wrong with wanting a team of employees who take their job seriously but to degrade and threaten your staff is uncalled for. Corporate has a team of deceitful and conniving Managers. Trust me this is not a great place to work for at all.

  • Adam Jazz
    ★★★★★ 8 months ago

    Former employee. Took me a few months to write this review(Hate to remember). I was a great employee,many of the residents and their family said nice things about me. I was a nurse assistant here. I was begged to work holidays here (when they use to not do holiday pay) I worked 70 to 90 hours....so trust me I worked here,but had a incident HR/Corny or however you spell her name. Did not take care of nor cared to. The Incident made me stop taking on extra hours and I was made out to be the bad person. I didn't know my rights,but now I do and how to handle it,but it's too late. There is a weekend nurse who works on the 3rd floor. Very lazy. He has tried to get me to do nursing skills that could put the resident at risk with safety issues. Nurse assistants are NOT suppose to deal with feeding tubes nor ostamy bags at ALL. Because I knew my job title and what the limits were he didn't like me from then on. In front of a resident told me I don't know anything. I was shocked and kinda hurt by it. I tried to ignore him, but in the hall told me I can't get with so and so (a total care resident) and that he's married(as if thats the best I can expect), told me I wouldn't amount to anything,asked me I'm I gay?! Said no wealthy man would ever want me,and how his wife is going to school to be a doctor then asked how do I pleasure myself.....next min I rushed to the linen closet and locked myself in to cry....and cry....and cry. I never talked to this nurse and it felt like he just hated me. I told Hr and she said why would he say that? She acted like he must had a great reason to say such awful things. She asked him about it and he denied it of course,she said she went to the resident....but lets be real residents are careful and don't want to report the ones who give them meds. I went from working there nearly daily to I couldn't handle walking in the building. Since I was PRN I took a month off to take it easy. Nurse never apologized,Hr never did anything ZERO....shes only good to tell you about benefits and sell cheap drinks from her office. I'll be honest I was shocked because I assumed she was a nice person. When I tried to come back they made a excuse to rid me claiming I didn't finish a bunch of tests THEY NO LONGER HAVE ANYWAY. I was treated like the problem smh. As of today..... Couple of weeks ago a woman stopped her car and asked if I remembered her from the wellness? She said I took great care of her loved one :) I passed my statistics class and about to graduate this December I met someone really smart and going places Currently work as a activity assistant Next year starting a degree in computer programming So that nurse just wanted to insult me,judge me ect. I see cnas daily and just hope all of us have our happy ending and get the respect we ALL deserve regradless of title. Besides that one awful nurse....few others were actually great with residents and staff here.

  • Cohen David
    ★★★★★ a year ago

    Like the state itself, this facility has a HUGE heart. The staff here is warm, compassionate and is always smiling. The halls are spotless and the rooms are immaculate and welcoming. As far as the orthopedic rehab program is concerned, you need to walk (don't run, but ,you will be)right over there and tell them I referred you. If I could give a sixth star, I would.

About The Rehabilitation & Wellness Centre Of Dallas LLC

General Information

Legal Business NameThe Rehabilitation & Wellness Centre Of Dallas LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 2009 (9 years)
Capacity136
Residents89
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Rehabilitation & Wellness Centre Of Dallas LLC

The Rehabilitation & Wellness Centre Of Dallas LLC was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 6, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

September 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$100,653 fine
KSomeImmediate JeopardyComplaintEnsure that residents are safe from serious medication errors.

February 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Rehabilitation & Wellness Centre Of Dallas LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
35min
1hr 25min
ReportedExpected
RN
3hr 30min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

47.0%
93.9%
94.0%
94.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
99.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
21.4%
40.0%
62.5%
69.5%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.8%
18.9%
21.3%
22.7%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.3%
33.2%
16.4%
40.4%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
14.7%
14.7%
14.5%
12.6%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
19.3%
32.2%
21.6%
28.8%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.2%
0.0%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
13.7%
18.0%
15.2%
9.5%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
4.6%
3.3%
9.7%
1.7%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
9.2%
4.4%
18.4%
13.6%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
2.3%
4.8%
6.8%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
1.0%
2.1%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
2.4%
1.1%
2.6%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.8%
97.0%
96.2%
95.6%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.5%
77.4%
77.5%
77.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
55.1%
54.1%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
10.3%
9.3%
6.1%
7.1%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.5%
1.7%
4.9%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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