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The Villa At Mountain View

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Dallas Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Gina P
    ★★★★★ in the last week

    This a great facility with a wonderful and caring staff. I spoke with the Administrator and the Director of Nursing and they are very involved in the patients care. I really appreciated that.

  • shelia noble
    ★★★★★ a month ago

    This place is great. The staff is very attentive and the executive director is very helpful.

  • Angie Guzman
    ★★★★★ 2 weeks ago

    This is one of the worse facilities I've ever come across. They leave patients in their wheelchairs til midnight. I had gone to stay with my mom because she was dehydrated, needed oxygen, low blood pressure. Injured should and after I told the nurse Patrice that her shoulder was hurting she pulls my mom by her arms causing more injury to the point my mother cried!!! THIS PLACE ALONG WITH MOST OF THIER STAFF IS UNACCEPTABLE. Lazy people who don't care about patients!! I WANT TO KNOW WHO THE OWNER OF THIS FACILITY IS. I DO NOT WANT ADMINISTRATORS NAME NOR THE ONE ABOVE HER. WHO IS THE OWNER OF THIS PLACE??? I BET CHANNEL 5 WILL GET THIER ATTENTION

  • Shauna Ford
    ★★★★★ a month ago

    Staff is helpful and work together. Facility is clean and has no odors.

  • Patricia Jones
    ★★★★★ 9 months ago

    I wouldn't recommend no one who have a love one or someone you care about to take them to this place. I took my mother who had back surgery she was transported from the hospital on a Friday and when she got to the facility there was no one to help her to the restroom or to help her with anything. She was there to continue her physical therapy and there was no one to do her therapy the whole weekend. The nurses was terrible when my mother would press the red button for assistance and no one ever came to her room. I made a complaint on the weekend staff to the administration which had been there only 2 weeks at the time, she apologize for the staff. I received a call the next day to set up an appointment to meet with some of the staff, I meet with the nurse coordinator, community relations coordinator, social worker director and some other staffing, they want to no what my concerns and I explained to them how bad the service and staffing was there, they all seem to be concern and assure me that things would be better which it was for 2 days after that things went back sour. I just suggest that if you love some please don't let them go there. As my mother was a patient and disable she tried to help some of those who was in desperate need. They could hear them hollowing for help and no one would come to there need my mother would get in her wheel chair to see what was wrong with them then go up to the front desk to let them no that person need help it happen to several patients there. Terrible service

About The Villa At Mountain View

General Information

Legal Business NameDallas County Hospital District
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 29, 1999 (20 years)
Capacity120
Residents96
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Villa At Mountain View

The Villa At Mountain View was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

March 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
CManyPotential for Minimal HarmHealth InspectionTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Villa At Mountain View require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
1hr 5min
1hr 30min
ReportedExpected
RN
3hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
81.0%
79.5%
79.5%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
10.0%
27.3%
39.1%
33.3%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
1.3%
1.6%
0.0%
0.0%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.9%
11.0%
27.6%
30.4%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
13.4%
16.7%
8.2%
6.2%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
47.4%
15.6%
24.1%
28.8%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
5.7%
0.0%
2.0%
3.8%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
1.4%
1.2%
1.1%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
0.0%
1.5%
0.0%
3.7%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.2%
1.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.2%
1.0%
1.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.0%
100.0%
100.0%
100.0%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.4%
83.3%
84.5%
84.5%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
1.2%
0.0%
4.4%
2.8%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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