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The Villa At Mountain View

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • cdw626
    ★★★★★ 8 months ago

    This place is just another example of how nursing homes act like they care for your loved ones, but the second you are not around they just neglect them and let them sit there and fester away. My mother has been to at least 6 different places and they are all the same, but this place is by far one of the nicer looking places on the surface, only to be total crap underneath. They have let her get so sick, 3 times in the past 2 months, that she nearly died this last time. The problem is, all 3 times we told the nurses and the Dr that she was sick and NEVER was anything done until she was so ill she had to go to the ER. Each time there were excuses and lies, and we gave them the benefit of the doubt until this last time. She is in ICU right now with the illnesses that she was complaining about symptoms of for a week and a half. Villa said they were giving her medicine and they weren't, but not only that but she had gone unconscious and set that way for 12 hours after my dad had left and came back the next day, and they NEVER called the ER or even tried to give her an IV for fluids so that she wouldn't die. If she makes it out of the hospital, she will not be going back as we will move her again. Keep people as far away as possible!

  • juan aguilar
    ★★★★★ 8 months ago

    They were prompt to answer all questions with professional attitude friendly atmosphere very impressed with building colors

  • Robert Orr
    ★★★★★ 11 months ago

    worst cases of physical abuse i have ever seen. criminally negligent and heinously abusive,

  • sandi nottakinit
    ★★★★★ 2 years ago

    Hated the professional attitude of office personal. This is worst place to have love ones admitted. There missed handling of overall care. Disguise!

  • Injustice Empire
    ★★★★★ 2 years ago

    Worst I see how they treat the people in here. Yes it looks nice and all on the front but stay daily and look at rooms of the elders. Nasty smells bad lack of management and take too long to come to room to assist you. Worst ever!!! Racist! As well!!!!

About The Villa At Mountain View

General Information

Legal Business NameDallas County Hospital District
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 29, 1999 (19 years)
Capacity120
Residents85
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Villa At Mountain View

The Villa At Mountain View
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintSend unopened mail from residents and promptly deliver unopened mail to residents.

April 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Villa At Mountain View require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 20min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
3hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.0%
96.2%
97.4%
97.4%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.2%
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.6%
10.0%
11.6%
6.9%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.6%
43.7%
43.5%
16.0%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
1.2%
9.5%
12.5%
9.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
34.0%
37.7%
30.8%
19.6%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
2.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
1.3%
1.5%
1.5%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
6.0%
4.5%
4.3%
0.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
0.0%
10.6%
1.5%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
5.6%
1.2%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
98.8%
96.8%
99.1%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.3%
92.6%
91.5%
91.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
4.1%
1.2%
1.1%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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