Search for Skilled Nursing by ZIP Code:  :

Villages Of Lake Highlands

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Dallas Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • regdominguez
    ★★★★★ 3 months ago

    My mother stayed at this facility for almost 3 weeks. The staff was great from beginning to end. When we arrived there they took great care of my mother who had an accident and was having trouble walking. The rehab team was great. The nurses were very attentive to her needs and even went above and beyond in taking into account my father who was very concerned for her health and well-being. My father was at a rehab center across the street from Presbyterian Dallas and he had a very bad experience, especially having to be taken to a shower that many on the floor used and rooms were not well kept. Throughout our stay the room was maintained and the room they were provided was in very good condition. Shower was very spacious. Having had to experience this once with my father I have to say that this facility is a much higher end place. I personally visited other centers and this one was the best. And the care they provided and the attention to detail with my mother was great. I understand we all have differing experiences, but we would recommend Villages to our friends if they had a need for this.

  • Felisa Conner
    ★★★★★ a month ago

    This facility is nice and well maintained especially for an older establishment. The courtyard, sitting area, and the dining area are nice amenities for residents. The facility is a good option if very minimal care is needed. However, it was not a good option for us. The CNAs are good at bringing food and assisting residents to the restroom/baths. But LVNs have too many patients assigned to them. The nurses and doctor(s) review paper work but missed quite a bit where mom was concerned. They should have been more involved in her care since she was a new amputee. She was there 3 days and I pointed out she was retaining fluid, she was not on the proper meal plan for a diabetic, and she experienced shortness of breath that became worse within 48 hours. I ended up calling 911 because the doctor could not be reached and the LVN had to go through so many steps to get transport to the hospital. My mom was admitted to the hospital with complications. To date, no one has contacted us regarding her condition since she left the facility. Whichever rehab facility you choose expect and plan to be very involved to ensure your loved receives great care. This is the 3rd time a family has gone to rehab. I have found this to be true for every facility.

  • Rosemary Restrepo
    ★★★★★ 3 months ago

    Horrible stay. My mother just a Hip replacement surgery. She was admitted Saturday and by Sunday she wanted out of that place. The service is terrible. We went to visit and the reception was alone the entire time. The nurse station was alone as well and we can hear the beeping from the room calls. I asked the nurse and she said that the person in charge was on break!. My mother needed assistance to go to the bathroom twice and press the button couple times and they never came. My mother said they barely come to check on her and nobody gives straight answer on all this. I will not recommend this place to leave your loved ones. I'm also going to report them to the senior care organization.

  • Gayle Goodman Lynch
    ★★★★★ 2 months ago

    My mother had been in a few places prior to coming to Villages, and the reviews I would give those places would vary from bad to worse. But not here - The Villages of Lake Highlands took exceptional care of my mom. And the difference is that the leadership - Kelly and his senior staff - are actively engaged in what goes on in the community EVERY DAY (including weekends). If I had a question or problem, someone was always swift to respond and anything we needed was handled right away. The nursing care is also extremely good, and any person you see in the facility meets your eye, says "hello" and does it with a smile. That's all to uncommon in nursing facilities, in my experience. It was a delight to find it here. I highly recommend this place for skilled nursing.

  • Dollar Proud
    ★★★★★ a week ago

    IF YOUR A CNA/NURSE ASSISTANT DO NOT WORK HERE. Many of us are quiting. I'm in touch with those who have and they actually moved on from cna work forever after this place.This place will help you leave cna work for good. First you apply and get a tour with a very fake smiling person. He seems nice...just wait one day when he's not pleased to see his other side :) Then you see whats going on, the nurses only pass meds and then they SIT...pretty much overpaid med aides. The nurses don't care that YOU are here and there! GO TO ANY NURSING SCHOOL and read the job description of a nurse...Its not to sit and scold the cna to work faster! Family members out there go to any nursing school and you'll see the nurses can bring your love one a blanket,assist them to the bathroom,and even change a diaper,but see once they finish school only a rare few actually do it. All this causes your love one to end up waiting longer for basic things because we're with another patient and its not right to rush care. I've seen nurses on their cell phones and on computers NOT charting while us cnas breaking a sweat and sometimes can't take a lunch break,but don't worry one day I received a text from my sister my mom was in the hospital Don caught me reading the text and said some choice words....I rather not repeat...hurt me and she refused to listen. Cnas need to be given 6 patients,so all patients can feel like someone is around at any minute with rare wait time,nurses need to follow their job descriptions FULLY and help their cnas or go into another career where you can just sit, Pay needs to be a living wage or expect more cnas to quit across the country... were human too and we go through a lot of abuse physically from patients I've been hit,punched, ect by patients over the years and verbally by the nurses who have high expectations with our high work load. Do better.

About Villages Of Lake Highlands

General Information

Legal Business NameJsc Lake Highlands Operations, Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 19, 2010 (9 years)
Capacity92
Residents85
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villages Of Lake Highlands

Villages Of Lake Highlands was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villages Of Lake Highlands require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 15min
ReportedExpected
CNA
1hr 40min
40min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
5hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.9%
100.0%
100.0%
100.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.4%
97.6%
100.0%
86.5%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
-
55.0%
77.3%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.5%
15.8%
15.2%
15.2%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.7%
23.6%
29.0%
34.9%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
10.5%
7.3%
7.3%
10.8%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
12.9%
21.6%
12.1%
27.3%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
2.9%
4.9%
4.9%
2.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
3.8%
8.8%
2.7%
2.9%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.6%
0.0%
0.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
13.5%
19.5%
23.7%
25.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
2.9%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
2.6%
2.4%
4.9%
8.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
5.1%
3.0%
4.0%
4.4%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

39.2%
60.1%
53.8%
23.2%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.3%
76.8%
76.8%
76.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.7%
59.0%
60.4%
54.8%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
1.9%
0.0%
1.4%
0.8%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.5%
1.0%
0.4%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.2%
0.2%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places