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Friendswood Health Care Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My husband is taken care of as I go almost every day to check on him. I immediately address issues that need to be changed, such as showers, etc. He is gotten up out of bed and dressed everyday and is usually smiling. He has more advanced stage Alzheimer's and is now wheelchair bound. Overall, I am basically pleased with his care. One thing is there is not enough CNAs on the until to help all the people that need help and I usually end up helping.

  • ★★★★★ 3 weeks ago

    I loved working at FHCC where I spent the past 1year 8 months on station 1 as a night charge nurse. Unfortunately hurricane Harvey flooded the facility forcing the relocation of all the residents, while throwing nurses either out of work or having to commute long distances and were even offered rooms in the far distant nursing homes they were assigned to. Also management refused to pay employees accumulated PTO to offset loss of wages during the flooding. This is the reason many employees won't return even after FHCC is reopened. Its a sad state when we as nurses give our all to the residents, some staff for many years and this is how we are treated. SAD....but life goes on and the Lord blesses us all. Goodbye FHCC....

  • ★★★★★ a month ago

    The cleaning staff is the worst! I spoke to the person in charge of the cleaning staff and he promised to speak to the cleaning crew but nothing was done. The CNAs are not attentive enough to check and see if the patients need their disposal underwear changed every two hours. Some days I find my mother not wearing a disposable panty. The LVNs busy themselves with giving out medication which is a big responsibility and takes an enormous amount of time. They tell me that they note items when I bring them to their attention but those things never get addressed or done. Seems like the LVNs don't really coordinate with the next shift what happened during the last one. Administration tells you they will correct and issue but things go undone for days, weeks or ever! The wing my Mother is in went without air conditioning for 4 days during the middle of summer 2017; she got heat rash. Unless they improve in the immediate future, I couldn't recommend this place to anyone.

  • ★★★★★ 4 months ago

    Just now called to check on my Mom, no answer. FHCC does not wake her for meals, and Mom's diabetic. Yesterday found my Mom sleeping again, lunch untouched. This has been the case on every mealtime visit. My Mom smells so bad and wears dirty adult wear and soiled clothes.They don't bath her, saying, "we can't force her". My Mother has Alzheimer's. She thinks she's bathed already. Doesn't anybody understand Alzheimer's? You don't ask her, you tell her it's bath day and I'll be back in 10 minutes to get you. What happened to the occupational therapist, that was to help my Mom "remember" to get up, change her adult wear, change clothes, and basic hygiene? FHCC you have a beautiful facility, and when I see changes in my Mother's care, I will post about all the positive. Honor your promises, teach the nurses about Alzheimer's, hire more people, whatever needs done and please take care of my Mom.

  • ★★★★★ 2 years ago

About Friendswood Health Care Center

General Information

Legal Business NameHsmtx/Friendswood, LLC
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 10, 1997 (20 years)
Capacity98
Residents67
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Friendswood Health Care Center

Friendswood Health Care Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 3, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.
KSomeImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaintEnsure residents maintain acceptable nutritional status.
KSomeImmediate JeopardyComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
KSomeImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
KSomeImmediate JeopardyComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

November 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
FManyPotential for HarmComplaintSend unopened mail from residents and promptly deliver unopened mail to residents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Friendswood Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 10min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
4hr 20min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.4%
83.1%
83.1%
83.1%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
54.4%
60.7%
90.6%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.8%
42.9%
47.6%
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.7%
22.6%
26.4%
21.8%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.9%
24.9%
23.6%
25.5%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
28.3%
34.0%
33.3%
42.6%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
17.8%
29.4%
31.1%
22.6%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
3.2%
3.1%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
2.0%
7.3%
9.8%
18.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
3.4%
6.5%
9.7%
5.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
4.1%
3.6%
1.6%
6.2%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
4.1%
3.5%
1.6%
3.1%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
6.3%
6.9%
2.8%
4.6%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

41.4%
48.5%
37.8%
73.3%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.9%
54.5%
54.5%
54.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
7.1%
3.0%
0.0%
2.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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