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Woodridge Nursing & Rehabilitation

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ a week ago

    I had my mother in this place for about a month. I sat down with the entire senior staff during my visit to Grapevine some 3 weeks ago. Everybody was as sweet as honey to me. At that time I agreed that should Medicare stop paying I would take over and pay a rate of $5,000 p.m. on a pro rated basis if less or more than a month. We agreed that my mother would remain in the same room and get the same treatment that she has while under Medicare. I was notified last Friday that as of Monday she would be a private patient and I would have to pay the agreed amount. I sent the documents back and included in my email the referenced amount of $5,000 p.m and/or pro rated. Monday they tried to move her to a double occupied room and one of my mothers friends stopped them. 2 days later I confirmed with one of the senior staff members, by phone, that my mother would remain in the room that she had occupied so far and that the rate would be $5,000. Yesterday I was informed that the rate is snot $5,000 p.m. but it would increase to $8,4000 p.m. because she was in a private home. TAKE IT OR LEAVE IT. I made other arrangements and removed my mother from the home today. When I requested to have her medication so I can hand this over to the new facility they told me I can have them for $325 or they would destroy them. Not forgetting, my mother paid for these meds. I have filed a complaints with her health care provider - who agree with me and I will be filing a complaint with the Texas Department of State Health Services.

  • ★★★★★ 2 years ago

    Terrible care for my loved one, NO bath/Shower for a week, did not wash her hair for a week. Therapy was to little, some therapists couldn't lift her so they had to get someone to help which wasted her therapy time. Therapists brought in their children on the weekends while they had patients in therapy. Were not taken to the bathroom EVER!. Also were not helped in getting ready for bed,ie brushing teeth. If your looking for a lot of therapy your not going to get it, this is basically an old age home. Not all her cloths were returned to her when she was removed from the facility.

  • ★★★★★ 3 years ago

    Careful. My wife was promised on a Thursday a private room for rehabilitation from an auto accident and while preparing to move the following day we were informed that the room was no longer available. Definitely a management problem here. I cannot recommend this place.

  • ★★★★★ 2 years ago

    Horrible place, disgusting.

  • ★★★★★ 6 years ago

    Brian Stephens (Administrator) and his staff were wonderful to my daughter's father during his stay in Nov 2010. They gave him optimum care. The nursing staff was attentive and very kind. They even gave family fantastic attention during his stay, checking on us frequently and even sent flowers after his death. I highly recommend the facility for loving, small-town atmosphere, everyone-knows-your-name, care. They were truly wonderful.

About Woodridge Nursing & Rehabilitation

General Information

Legal Business NamePinnacle Health Facilities Xv Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 5, 2002 (16 years)
Capacity126
Residents93
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodridge Nursing & Rehabilitation

Woodridge Nursing & Rehabilitation
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintProvide written records when a resident is transferred or discharged.

December 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodridge Nursing & Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
3hr 25min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.4%
95.7%
95.7%
95.7%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.8%
91.8%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.2%
56.8%
61.9%
55.3%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.2%
31.4%
27.9%
32.4%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.9%
21.2%
14.5%
3.6%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
11.0%
19.5%
14.3%
12.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
9.4%
20.0%
25.4%
7.7%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.6%
5.4%
6.7%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
7.8%
13.1%
6.1%
3.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
1.8%
1.6%
4.7%
5.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.2%
1.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
0.0%
6.0%
4.9%
5.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
2.5%
4.7%
2.4%
2.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
3.6%
2.9%
2.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

28.1%
58.7%
86.0%
100.0%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
34.1%
58.7%
58.7%
58.7%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
2.8%
3.7%
9.4%
5.7%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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