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Accel At Hermann Park

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    Doesn't deserve one star. Abusive nurses and horrible neglect

  • ★★★★★ a year ago

    This is not the place to put a loved one. I would not think about placing an animal in their care after the horrible experience I just had with my husband. The place is beautiful and clean and they make you think you will get excellent care but it's all a sham. No one really cares about the health and safety of the patients. I worked harder the few days my husband was there than when I was caring for him at home alone. I had to clean and dress him every day. Twice he had defecated on himself and left that way. I shutter to think what had happened at night when I was not there. Run from this facility as fast as you can.

  • ★★★★★ a year ago

    Caretaker Jennifer Cook who works at this facility is a very rude and very uncompassionate person. She was more concerned about lunch rather the client / patient that she was supposed to be helping. To have someone who is so very unprofessional in every aspect of the word work at a place where other human beings are depending on her for their care or ASSISTANCE just lets you know how the people are being treated at this place. The caretakers do not care about doing what they are trained to do which is to HELP the client. This place tries to keep patients/ clients heavily medicated so that they can sleep and not have to bother with them. DO NOT USE THIS FACILITY. THE CARE TAKERS DO NOT CARE ABOUT THE PATIENTS/ CLIENTS. BEWARE of THIS PLACE. I would not even give it one star. And the only reason I am giving the one star now is because I have to give it one at least. The star is for the color scheme used inside the facility. The care and professionalism gets ZERO.

  • ★★★★★ a year ago

    PLEASE NOTE THIS IS ONLY A PORTION OF RED FLAGS. BUT THE END RESULT IS I CALLED 911 MY DAD WAS TAKEN BY EMS THIS WAS HIS SECOND DAY. MEDICARE HAS THIS PLACE SCORING ABOVE AVERAGE THAT IS TOTALLY NOT TRUE I'M NOT SURE WHERE THAT DATA WAS PULLED FROM, HOWEVER I DID NOT SEE ANY REVIEW ON THAT SITE. THERE ARE OTHER REVIEWS ON YELLOW PAGES AND THESE HERE ON GOOGLE. PLEASE CHECK AROUND VISIT THESE FACILITIES BEFORE YOU PUT YOUR PARENTS IN THEM. MY PARENTS TOOK EXCELLENT CARE OF ME, SO THIS KIND OF TREATMENT IS UNACCEPTABLE. WHO CAN SLEEP WHEN THEIR FAMILY MEMBER IS IN A PLACE LIKE THIS. MY DAD'S STAY WAS NOT EVEN A FULL 24 HOURS. PEOPLE LISTEN TO ME AND YOU INSTINCTS , WHEN SOMETHING DOES NOT FEEL RIGHT IT'S NOT.Then my dad started violently coughing she disappeared going for help. At this time my finger is constantly pressing the CALL/ HELP button. There not any solution my mother starts saying she's been asking for sterilized water for the suction machine no one had brought it to her. There wasn't any saline solution we are unable to get the suction machine going for lack of water. A CNA appeared I told her we needed help with suctioning machine she said "I'm only a CNA the nurse will have to help with that. She moved in to press that hold button to stop the beeping at the nurse's station. My dad is still violently coughing. I start saying please get help the nurse (male) appeared in door way then turned back around I. I picked up the phone in my dad's room and 911 it did not go through. I call 911 from my cell phone. NOONE is helping us. Finally the nurse (male) appeared with an oxygen tank it took him forever to try and get it going it was not helping. The EMS arrived. Our main concern is that this facility was not equipped for a patient such as my dad. Why did this facility accept him his records had been sent over? Everyone was very skeptical about everything they did with him which made us very uneasy. He is now in ICU because the medication he was receiving at MH was stopped when he arrived here. At his age one off antibiotics is crucial. What is the protocol for patients that need medication shouldn't there be a standing order for at least the daily medication. Everyone there line is "I'm waiting on the doctor".

  • ★★★★★ 2 years ago

    I did NOT like anything about this place! Read other reviews. This place is uncaring, unprofessional and downright rude! They let a mentally incapacitated person make "their own decision" of weather or not to stay in this God awful place, even though somebody else has been appointed as the power of attorney. ...how does that happen? I've been requesting that he be moved to a different facility, they tell me it will happen, but 3 days later, he's still in this crappy, uncaring facility. I guess the next step would be to call the attorney general and try to get results that way. If I could rate zero or negative stars, I definitely would.

About Accel At Hermann Park

General Information

Legal Business NameHp Snf Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 11, 2014 (4 years)
Capacity54
Residents55
Percent OccupiedUnknown
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Accel At Hermann Park

Accel At Hermann Park
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 3, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
KSomeImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
KSomeImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
KSomeImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,315 fine
---Fine$2,210 fine
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Accel At Hermann Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 15min
ReportedExpected
CNA
1hr 55min
45min
ReportedExpected
LPN
50min
1hr 35min
ReportedExpected
RN
5hr 20min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
100.0%
100.0%
100.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
94.7%
95.5%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.4%
21.2%
18.4%
19.0%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
15.0%
16.7%
13.9%
13.6%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
-
30.8%
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
4.4%
5.0%
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
0.0%
0.0%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
14.8%
9.5%
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
0.0%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
-
0.0%
7.3%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.3%
93.4%
87.4%
92.6%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
89.0%
89.0%
89.1%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.1%
50.2%
53.1%
49.0%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
20.8%
15.4%
10.9%
6.5%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
4.2%
1.1%
0.8%
2.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.3%
0.4%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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