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Continuing Care At Eagles Trace

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Greg Hall
    ★★★★★ a month ago

    My Dad has lived here for a long time. He has gone from an apartment, to continuing care, to the memory unit. ET is a great place to live for seniors. I recommend it highly if you can afford it. The food is super, which is important at any age. 80% of the staff treat the residents with the respect and love they deserve. But there are a few who do not care as they should. The living quarters are very nice, not fancy, but very comfortable. The grounds are well kept and are as beautiful as West Houston can be. The security is excellent, which is also important. The Medical care is very good, and I think the residents get better care than they would at their local physician because the medical staff at ET have expertise in treating the elderly. The financial aspect of ET is a pretty good deal. There seems to be zero impropriety, and the apartments buy and sell just like condos do. The monthly fee is expensive, but it provides a whole lot. When you get to continuing care and the memory unit, things get very expensive, and you will need a lot of savings. The activities seem to be well suited to the elderly. Most residents are quite happy with ET, and the staff at ET do a decent job communicating with family of the residents.

  • T Adams
    ★★★★★ 5 months ago

    I visited nearly every senior community on the west side of Houston before coming here and have been so impressed with Eagle's Trace. The people who work here are very friendly, and the people who live here have made me feel so welcomed. They have so many amenities as well as physical therapy and nursing care if needed. Eagle's Trace is a beautiful community and have recommended it to several friends!

  • Mary Hume
    ★★★★★ a month ago

    For family members who wish to visit there is no parking anywhere horrible cell phone service can never get a hold of my parents nor can they call out without going outside used to be wonderful place now no where to park need to build a lot somewhere for visitors and correct cell internet issues 8 discussed over 2 years ago with head honcho who assured it would be taken care of! NOT

  • Leslie Ryan
    ★★★★★ 8 months ago

    My father has been living there for several years. He really enjoys the food and all of his new friends. The young people they have working there are so kind and respectful. I'm so glad he made the decision to move there. The other day I asked if he was happy and he replied "my only regret is that he didn't do it sooner".

  • Amy Lauber
    ★★★★★ 8 months ago

    HORRIBLE!!! Everyone is sweet and helpful during the 'sales process', but then you're on your own. They promise to 'take care of our loved ones for life' IF they put down a large sum on an apartment, but when they really need to be cared for, they try and fit people where ever there is space. My father WAS NOT CARED FOR!! He was moved to Continuing Care where I have never seen so many bruised and banged up people in one place in my life. Sooo sad! After less than 48 hours there, he was a shell of the man who walked in on his own a day or so before. It took about 6 months to almost get him back to himself. We moved him out and still haven't received the 'refundable down payment (less 10%)' back on the apartment he moved out of 8 months ago! Steer clear if you think there will ever be a need for Continuing Care Assisted Living or Memory Care!!!

About Continuing Care At Eagles Trace

General Information

Legal Business NameEagles Trace Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 15, 2013 (5 years)
Capacity44
Residents39
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Continuing Care At Eagles Trace

Continuing Care At Eagles Trace
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

July 8, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

June 5, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 13 days
---Fine$4,713 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Continuing Care At Eagles Trace require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 25min
1hr 10min
ReportedExpected
RN
4hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
57.1%
57.1%
57.1%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
45.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
0.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
10.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
2.8%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

53.6%
64.1%
61.9%
57.9%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.5%
57.3%
57.3%
57.3%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
76.8%
77.2%
78.7%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
19.4%
21.4%
7.1%
8.3%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
1.2%
1.0%
2.2%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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