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Holly Hall

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • nellandsidney
    ★★★★★ 6 months ago

    My husband and I moved into a cottage at Holly Hall two years ago, and we are glad we did. Holly Hall is a friendly place, small enough so we can know almost everyone in independent living. When we need it, assisted living and healthcare will be available to us. The staff is friendly and helpful. The 20-acre campus is lovely and well-maintained, and conveniently located near the medical center, with easy access to the museum district and downtown. Holly Hall is one of the few retirement communities without a large buy-in, so it is affordable for many retired seniors. It's a great place to live!

  • Catrina Durant
    ★★★★★ 5 months ago

    Absolutely a carring environment.

  • Michael Nicholson
    ★★★★★ 3 years ago

    In many ways this is a very high quality place that is like living in a cool hotel. There is a down to the dust/slush-syrup mentality to preparing drinks and food in certain areas of the place which is too diabetic style eating for me but fortunately my mother hasn't killed her ability to appreciate natural food. I wish they had a little more whole foods and super foods but sometimes they do and the meals are good. The staff is very positive and user-friendly but appear to be overworked and underpaid so it helps to appreciate this. Their defense mechanism in coping with the stress seems to be an officious application of the rules, multitasking in a manner that causes you to get bumped by somebody else and spend extra hours waiting to get your place back in line, snapping at you, pretending they didn't hear you or lying to you that they will handle the problem when they have zero intention to do this. Be understanding, they are placed in a bad situation and need more people working with them. Fortunately none of this behavior extends to what is really important for the well-being of your loved one albeit it will cause you a lot of further problems in juggling the situations. But your loved one should be fine. Also Holly Hall is a very clean environment. But if you are having to go in a lot to the place like me as an only child with no additional help and to set up my mother's place just learn to be adult and diplomatic. It will probably take a lot longer than expected. Just accept this and deal with it. Having said that if you are one of the many who barely stop by and are quick to leave then this should be a benefit not a problem. Good luck with my ability to try to move a fish tank in the area or work on other things like bring in a singer to the place though. Since there are 4 people working Maintenance don't expect them to work on your room anytime soon. But otherwise this is a great place.

  • anastasia smith
    ★★★★★ a year ago

    Where do i even begin? The front offices does not know how to handle there job. I called an updated my address in November 2015 for them to send my w2, and they still somehow manage to screw that up and send them to wrong address. I called in and was told they have a new person working human resources. I spoke with this new person and she told me the address they had on file was 222 #### when I clearly told them 2222 ####. So now they giving me the run around about nothing they can do and to wait and see if it get sont back to them. Ok, last time I checked when you send mail to the wrong address it's up to the person who receive the mail to have a kind heart and send it back. So now, I been trying all day to get this issue fixed and all I was told by the receptionist Mrs.Lorie is that I can't speak to anyone about the issue because the HR lady is new and that all the managers were busy in the office trying to help this new lady with payroll. I basically been calling all day and been getting the run around by the receptionist Mrs. Lorie who had a bad attitude. The front end needs improvement and better help.

  • Abhishek kaurav
    ★★★★★ 8 months ago

    Homage.

About Holly Hall

General Information

Legal Business NameHolly Hall
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 2, 2012 (6 years)
Capacity62
Residents47
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Holly Hall

Holly Hall
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

April 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionProvide residents with private access to a telephone.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.0%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.0%
13.8%
21.2%
14.8%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
25.7%
22.7%
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
14.3%
18.2%
12.5%
13.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
9.5%
40.7%
22.2%
16.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
10.7%
14.2%
12.3%
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
15.4%
3.1%
6.5%
14.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
-
0.0%
0.0%
5.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
10.7%
18.8%
16.1%
19.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
7.4%
18.8%
22.6%
14.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
10.7%
12.1%
6.2%
10.3%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
3.4%
2.6%
2.8%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.3%
94.9%
100.0%
96.8%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
89.8%
89.8%
89.8%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.4%
-
77.3%
76.2%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.4%
10.0%
9.8%
17.3%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.2%
4.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.2%
3.7%
3.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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