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Parkway Place

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Very impressed with the way both of my parents are welcome and treated with care while at Parkway Place. They could live in any senior community in town, and chose Parkway based on friends positive input and experiences. Staff and residents are real, are friendly and are out and about. As with anything, go visit and evaluate for yourself. I did, and could not be more secure in my decision.

  • ★★★★★ 9 months ago

    As I drove up the building appeared large, rows of red bricks, like a modern day fortress. I walked in and the receptionist warmly greeted me and directed me towards my appointment with Ashlie & Darby. For directions down the looming hallway all I could remember was right, left, right, left. My strappy black heels were already digging into my pinky toe, so I took a deep breath & commanded myself not to get lost. As I started to walk, my feet felt relieved... the floor was thickly carpeted in a seafoam sorbet color; seniors with creaky joints must like this too! Every person that passed me made eye contact and smiled at me. I met a friendly therapist named Phillip and a multi-tasking social worker Stephanie. The staff and residents seemed to interact effortlessly, like a family who enjoys each others company. The rooms were spacious with bathrooms and showers that could accommodate a wheelchair. The furniture in the rooms seemed to be made out of real wood, with lots of drawers and storage space for everything you could collect over a third of a century. I leaned on the mattress and was pleased to see it was firm. I was happy to see several common open areas with cozy couches, large windows and residents interacting, using and filling up the space. I stepped outside to the enclosed garden, walking area and had a long ...w-o-w! I could see a small wedding taking place in this kind of outdoor space. Thank you to each employee who made me feel at home.

  • ★★★★★ 5 months ago

    Very nice facility.

  • ★★★★★ a year ago

    Horrible, treating the elderly as such. People who take advantage of them should be eviscerated.

  • ★★★★★ 7 years ago

    Written by the granddaughter of a former resident of the assisted living facility at Parkway. This is regarding an experience in 2008. All I can say is I will never recommend this facility to anyone. The staff was extremely intimidating and had a truly hostile attitude toward my grandmother and all of my family members. It was unprovoked and I think trickled down from the attitude of those in charge. I believe this is their strategy so that residents and family will not bother them for help. I honestly couldn't believe the unnecessary arrogance and apathy. I have two nurses in my family, so I am well aware of normal stresses on them and this was different. It was disturbing. We discharged my grandmother after only two weeks because she was so intimidated by the CNA's to not ask for things she needed. The very first visit I made, it took me forever to locate a nurse or assistant and I stood at the nurse's station once for 15 minutes waiting for one to show up. All the while, room call buttons at the station were being unanswered because the station was completely unattended. As we were discharging my grandmother, another woman whose relative was a resident said she was their to file an abuse complaint. I would recommend AGAINST admitting a loved one here. Listen to your gut and if YOU are uncomfortable getting assistance from the CNA's ask yourself how your loved one is able to get assistance. Since then we have found another facility where the assistants are very caring and concientous. This was a negative experience for my grandmother at a very difficult time in her life (and also my mother who was dealing with her father just dying and my grandmother breaking her hip). I'm just trying to save someone else from an upsetting experience. By the way, I grew up visiting several relatives in homes and have never felt so uncomfortable with a staff than I did at Parkway. My family discharged my g'ma after only two weeks of living there because we were so concerned for her safety and peace of mind. Don't underestimate peace of mind for the elderly. And, PLEASE listen to your loved one. Do not discount their complaints because of their age or situation. You know them better than anyone.

About Parkway Place

General Information

Legal Business NameBuckner Retirement Services Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 7, 1999 (19 years)
Capacity60
Residents41
Percent Occupied68%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parkway Place

Parkway Place
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

July 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parkway Place require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 35min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
5hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

65.8%
94.1%
94.1%
94.1%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
95.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.0%
8.3%
10.0%
-
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
23.3%
13.3%
15.4%
20.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
-
30.4%
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
6.9%
7.7%
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
13.8%
4.0%
7.7%
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
24.0%
23.1%
16.0%
15.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
6.7%
13.8%
15.4%
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
3.3%
0.0%
0.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
13.3%
5.6%
6.9%
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.5%
96.0%
87.1%
82.7%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
96.9%
96.9%
96.9%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.2%
58.5%
57.5%
68.0%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
13.8%
13.6%
12.1%
6.2%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
1.5%
1.6%
5.9%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.0%
0.6%
0.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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