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Villa Toscana At Cypress Woods

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ in the last week

    This is the BEST nursing home my mom has ever received services from. The staff is very nice and professional. The Director of Nurses was so comforting. The Administrator is very nice and is always smiling. My mom loved her stay and really enjoyed the food. If my mom needed to go anywhere again for short term services, it would definitely be Villa Toscana. Thank you for truly caring!!

  • ★★★★★ a month ago

    This place looks clean but it's really not, smells like feces. Attention to the patient is really rare. All they want is to take the little bit of money that most there have. I get called at 5:00am to tell me my brothers blood sugar level were fine, but when he was rushed twice to the Hospital, I am still waiting for a call. At first I would get calls about the bill, I had to keep telling them that I am just a point of contact for my brothers health not for the bills I did not place him there he did. They excepted him with no problems, they know how much he gets from Social Security and they over charge him and all for service that a fast food place can give better. It's really sad cause there are some very good staff member but their hands are tied to what the administration allows them to do.

  • ★★★★★ 3 months ago

    My Mom has been here for about 2 years and it has continually gotten worse . It seemed good at first but 4 sets of management later it has become ridiculous. My Mom had a stroke at midnight continually asked for help and at 10 am still was not being helped or seen by medical staff. She managed somehow and called me at 10 am. After 30 minutes of trying to get a hold of Villa Toscana on the phone with no success, I called 911 and an ambulance responded and took her to the hospital where she spent 15 days total admitted. Although their is medical staff on location at the nursing home it is worthless if they refuse to do their jobs and provide the care they are paid to do. It is a constant fight trying to get just the baSICS IN CARE. Such as baths diaper changes clean linens bed cleaning room cleaning medications help in and out of bed and wheel chair. It is almost impossible to get someone on the phone to help at all times including during the day. One day while visiting on the patio their where dozens of beer cans from the night before. The call lights are ignored . The place often smells of urine and feces. They often send a man to give my mom a bath. They brow beat my mom into bathing alone with no towels or help. If you love someone DO NOT LEAVE THEM HERE!

  • ★★★★★ 2 months ago

    Family member stayed for a month and improved enough to return home with care given here. Nursing staff is top notch. Clean and allows security camera place in room.

  • ★★★★★ 7 months ago

    My grandmother came to Villa initially to start rehab while undergoing radiation treatments for cancer. During her time in rehab all of the Physical and Occupational Therapists were amazing-upbeat and worked hard with all of their patients. There are always social activities for the residents to attend. The food service was great--residents are encouraged to eat in a beautiful cafeteria or can elect to eat in their rooms. The staff is great at getting the food orders in a timely manner. Unfortunately during her stay, my grandmother's cancer progressed rapidly and she had to start hospice care. Even though she was no longer doing therapy, the therapists would still stop by her room to say hello. Another review stated there were problems with waiting an extraordinary long time for the call light to be answered. This was not our experience at all-the time for the call light to be answered was comparable to any hospital setting I have ever experienced. My grandmother would always get her medications on time as scheduled. Also, the aides who helped change and bathe her were very sweet and caring and the room was always kept very clean. In fact the whole facility is clean and during our almost one month that stay, the staff became like family.

About Villa Toscana At Cypress Woods

General Information

Legal Business NameSouth Limestone Hospital District
Ownership TypeGovernment - Hospital District
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 4, 2009 (8 years)
Capacity91
Residents91
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Villa Toscana At Cypress Woods

Villa Toscana At Cypress Woods
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 17, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintEmploy staff that are licensed, certified, or registered in accordance with state laws.

July 12, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

June 9, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 33 days
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,950 fine
FManyPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionPermit residents to remain in the facility and not be transferred or discharged without adequate reason.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 1, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
KSomeImmediate JeopardyComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
GFewActual HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

March 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

February 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

January 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 105 days
ESomePotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
ESomePotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Villa Toscana At Cypress Woods require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 45min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.9%
93.6%
93.6%
93.6%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.4%
91.8%
95.4%
95.7%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
-
80.8%
83.3%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.4%
28.8%
22.2%
23.8%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.1%
34.3%
18.9%
15.6%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
13.7%
11.4%
8.1%
6.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
20.0%
31.0%
33.9%
21.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
2.0%
5.3%
1.9%
5.3%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
2.7%
1.6%
2.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
3.2%
0.0%
0.0%
3.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
1.4%
0.0%
0.0%
1.5%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
2.9%
4.1%
1.6%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
5.3%
5.5%
1.5%
1.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
3.8%
1.3%
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.1%
86.3%
93.2%
87.2%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
89.5%
89.5%
89.7%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
36.7%
32.9%
34.1%
41.1%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
6.2%
8.0%
6.6%
11.3%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
0.0%
1.7%
3.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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