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Heritage At Longview Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Longview Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Leanna Crouch
    ★★★★★ a year ago

    00 STARS for you!!! We should be reporting this place!!! NO JOKE!! I have to give them 1 star to leave this review, they dont seem to care for their patients. My mother was there for 30 mins or less before we ended up having to put her back in the hospital!

  • Shekerria kelley
    ★★★★★ 2 years ago

    This facility is a complete JOKE! They have no compassion for none of the residents nor employers. Don't Dare try & tell on the employees that have been there for years because they DO NOT CARE...I've witnessed several mornings residents get mistreated , don't run & tell a higher nurse because the first thing they will say is "I'm not his/her nurse" ..PEOPLE THIS COMPANY IS A COMPLETE JOKE from the head director to the manager..

  • Francene Hailey
    ★★★★★ 3 years ago

    Doesn't have appropriate staffing ratio per patient to have hourly rounds. Do not answer call lights in a timely manner because they are always short of help. A very Hostile atmosphere. Need to increase staff to prevent falls. They only care about money not the patients. Please check on your love ones there. They have no compansion for the the family or their staff

  • Josh Carver
    ★★★★★ 3 years ago

    Clean facility, Friendly staff

  • Kishan Patel
    ★★★★★ 10 months ago

About Heritage At Longview Healthcare Center

General Information

Legal Business NameNacogdoches County Hospital District
Ownership TypeGovernment - Hospital District
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareAugust 8, 1985 (34 years)
Capacity150
Residents71
Percent Occupied47%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage At Longview Healthcare Center

Heritage At Longview Healthcare Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

April 27, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 6 days
---Fine$29,055 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage At Longview Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
15min
1hr 15min
ReportedExpected
RN
3hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.7%
100.0%
100.0%
100.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
86.3%
93.7%
96.8%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.8%
93.3%
69.0%
68.8%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.8%
28.1%
21.1%
31.6%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.6%
19.9%
24.1%
10.1%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
13.3%
7.8%
7.8%
5.9%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
14.5%
20.0%
19.6%
23.2%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
11.8%
12.5%
6.6%
3.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
14.6%
12.5%
13.3%
13.8%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
6.3%
1.4%
1.3%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
18.8%
19.0%
19.0%
13.6%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
1.4%
1.4%
0.0%
1.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
4.3%
6.8%
7.9%
6.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
7.1%
5.6%
2.2%
0.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

65.9%
81.8%
89.2%
85.4%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.8%
81.8%
81.8%
81.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
10.0%
3.3%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
3.4%
0.0%
4.3%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.7%
1.6%
2.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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