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Carillon Inc

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Vicki Rutledge
    ★★★★★ 3 months ago

    We admitted my mother for skilled nursing care after she was released from hospital. The first red flag upon admission was that my mom was without oxygen for over 2 hours because no one there could figure out what was wrong with oxygen unit in her room. My mother has one similar at home so when my niece and nephew arrived they immediately knew what the problem was because they live two doors down from her and were familiar with it. The lid on the water bottle simply needed to be secured....it was not. It took 2 seconds to get it working. In addition to their inability to know how to use the oxygen units (which by the way are in pretty much every room ) upon admission the nurse took her records from the hospital so she could go input mom's medication list into computer and make sure that they had all medications on hand. She was admitted on Saturday and we were informed on Monday that Mom had not been given all of her medications since admission because they did not have them in stock. Seriously???? She also had reports of a fall during the night on Saturday and Sunday. Of course we went through all of the channels to voice our concerns and were assured that everything possible would be done to correct the issues we were having and were told that they would do everything they could to 'earn our trust' back. My sister arrived early this morning to find her laying in her own urine. Not only were her clothes soiled but the mattress was soaked as well. I am not sure she was ever attended to during the night. Needless to say, we are having Mom transferred from there today to a different facility. I know that they all have 'their issues" but I seriously cannot imagine getting any worse care than my Mom has received at Carrillon. I would not trust them to take care of my dog. I hope that this honest review will save a patient and their family from this horrific experience we have had with them.

  • Cynthia Sandles
    ★★★★★ 3 months ago

    I had actually come here for a job interview. Beautiful clean place. Friendly staff. Place looks exquisite!

  • Randy Pointer
    ★★★★★ 4 months ago

    Really nice facility. My grandmother really enjoys it there and the people are very kind.

  • Jennifer Rogers
    ★★★★★ 7 months ago

    Remember this is a business. Once they have your money forget about service. Most people say this is the best place for a retirement home and if that is true, I would hate to see the competition.

  • Cliff Nichols
    ★★★★★ 4 months ago

    Very good place for care.

About Carillon Inc

General Information

Legal Business NameCarillon, Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 17, 2003 (14 years)
Capacity140
Residents110
Percent Occupied79%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Carillon Inc

Carillon Inc
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

November 6, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$715 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Carillon Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
4hr 55min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.5%
100.0%
100.0%
100.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
98.8%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
27.6%
57.1%
47.8%
50.0%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.8%
17.4%
19.7%
14.5%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.7%
13.8%
16.9%
23.3%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
20.8%
15.0%
19.0%
20.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
18.9%
15.5%
21.9%
8.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
0.0%
0.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
8.2%
1.2%
7.7%
4.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
7.7%
3.4%
9.1%
8.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
4.2%
2.7%
11.0%
7.5%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
5.5%
7.5%
12.8%
10.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
3.9%
5.0%
7.6%
9.5%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
2.3%
3.7%
0.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.1%
97.9%
98.8%
99.5%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.6%
92.9%
92.9%
92.9%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.6%
69.6%
65.8%
67.4%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
6.1%
6.2%
3.5%
2.2%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
0.0%
0.0%
1.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
2.6%
3.4%
2.5%
1.1%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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