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Mcallen Transitional Care Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Elizabeth De Hoyos
    ★★★★★ 5 months ago

    I am very pleased with this facility. My mom has been there over a month and the nurses & therapists have been very nice and helpful to her. The staff are also very friendly. Sometimes they do take some time to go to the room but because they are very busy. I go every day to go visit my mom and I see how hard they work. My mom feels very comfortable there to the point that she doesn't want to leave, lol.

  • NELI MORALES
    ★★★★★ 2 months ago

    The room was filthy when she arrived the CNA never showed till after an hour later and she rushes my 86 year old mom to change her clothing back and forth on the bed till I told her to stop andrses are the same they look at you like they're stoned. This place needs to be closed down. It's awful awful place. I would not recommend this place to anyone. It's unfortunate the family member who put her here didn't do the homework about this disgusting place.DO NOT BRING YOUR ANYONE TO THIS PLACE.PLEASE STAY AWAY

  • Monica Arispe
    ★★★★★ 9 months ago

    I am very disappointed in this facility. My father, Raul Arispe, has been there about a month and the service and maintenance has gone down drastically. There are not enough nurses available for all the patients in this facility. The rooms are dirty, trash isn't taken out, food is cold. When I go in daily I have to clean room wipe things down with my own products and take all the trash out. Yesterday I found all kids of liquids on the floor, used surgical gloves on the sofa, torn bed sheets, full trash and a filthy bathroom that had not been cleaned, and floors had not been swept or moped in days. a lot of used plastics from the medicine tips that they use all over the floor. I had to clean all that up!!! my father had been connected to his antibiotic bags for hours after they had finished. I had to go looking for a nurse. Blinking room lights everywhere with no nurses in sight. No available coffee or water for visitors. I know the nurses are doing there best. I blame administration on all the cut backs. Maintenance is difficult. I hope that my dad recovers quickly to get him out of this place. the last thing I want is for him to pick up and infection of some kind because of the filth in this place. He has already fallen at this facility and cant afford any more injuries. The administration has made so many cut backs that it is so evident and unhealthy for the patients at this facility. I would not recommend this place to anyone at this time!!! only because I could not upload pics, otherwise I would post just to show how things are looking there. The pictures they post are deceiving.

  • Cheri Wells
    ★★★★★ 9 months ago

    Very disappointed not very friendly staff towards my mother just fake when I came around

  • Kay Anne
    ★★★★★ a year ago

    Very disappointed , staff not friendly and they never go check on my mom. Don't understand how all this is been going for so long. Brought my mom last week and no one checks on her. Don't understand how they can have so high rating on CNA's they are not even nice at all. No one is polite and they don't make you feel welcome at all. It is true about the call lights they take forever never respond. My concern is that they don't check on my mom ,which she don't walk and barely talks. The other day I came in just to find my mom almost falling off her bed.she was confused and no one checked on her. It's very sad that knowing my mom's situation no one makes an effort to keep an eye on her. Today I came in right after they had bath her and just to find out they didn't shower her they did a" bed bath". I ask nurse assistant how come they did a bed bad and she answer that they need 2 persons to shower her and that the other day there was a male nurse assistant who shower her and that it was very hard to shower her that she almost fell. Why in the world would someone shower mom only with one person they should have 2 . Another thing how come they don't have capable people to do those kind of shores. I have never been in a facilty where staff don't care about the clients. No smiles ,no conversations, no nothing. Will start looking for another place for her ,don't neven feel comfortable having her here.

About Mcallen Transitional Care Center

General Information

Legal Business NameKlement Healthcare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJanuary 20, 2005 (13 years)
Capacity54
Residents54
Percent Occupied100%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mcallen Transitional Care Center

Mcallen Transitional Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

September 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mcallen Transitional Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
1hr 60min
45min
ReportedExpected
LPN
1hr 15min
1hr 40min
ReportedExpected
RN
5hr 25min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.5%
99.4%
99.6%
99.1%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
98.1%
98.1%
98.1%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.3%
51.0%
50.7%
55.1%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
9.8%
10.3%
5.9%
3.2%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.9%
2.1%
1.2%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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