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North Park Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Mckinney Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Cindy Stevens
    ★★★★★ a month ago

    If I had reviewed this community @1 year ago, I would have given them 0 stars, as I was met with some of the rudest individuals, working there. But, I did not review them then. I will review them today. Honestly, I cringed when I learned that I had to go there today. Well, much to my delight, this community has done a complete 360. The customer service was outstanding. I did not have an appointment, but the 1st individual that approached me asked if I had been helped. When I explained why I was there, she immediately went to find the DON for me. She gave me frequent updates, and in between the updates, was noted to be stopping to lend a helping hand to residents and staff. Each and every individual that passed me, did so with a smile and asked if I had been helped. It was also noted that the staff presented professionally, neat and in uniform and showed great compassion to the residents. The community was clean and smelled wonderful. I have been a nurse for over @35 years and have seen a lot of both good and bad. North Park Health and Rehabilitation Center has taken the steps in the right direction. I met with the DON and ADM. and let them know I would be very excited to refer individuals to their community. I also met with the family of the resident I was there about. The family praised their services as well, indicating they receive calls with each and every update, and really love the communication. Adding that "the staff has been so nice." So, I must thank you for your professionalism, dedication and taking such good care of not only my former resident, but their family. It is so refreshing to see others leading by example. What a fantastic managerial team!

  • Superior Signs
    ★★★★★ a month ago

    The staff and nurses provide excellent care for my sister. She is beyond happy at this facility. It always smells good and the staff is happy and cheerful. Brianna the administrator runs the facility effectively!

  • tommy mckinzey
    ★★★★★ a month ago

    My Wife has lived at North Park Health and Rehab. for over 3 years. The staff Keeps my wife clean, the food is pretty Good, and when she needs Therapy they are always right on time. I really like the administrative staff, they are really helpful.

  • Kawaii Kass
    ★★★★★ a month ago

    My father received excellent rehab at North Park. The therapists and nurses gave him great care and were also kind and helpful to the family. The Maintenance supervisor and the Rehab manager both went above and beyond to make his stay comfortable.

  • patricia acy
    ★★★★★ 2 months ago

    The nurses are really good at this facility. The care by the nurses Joe and Judy is fantastic. The aides Michelle and John does there work with compassion and care. There is room for improvement, but so far the second stay here has been so much better!

About North Park Health And Rehabilitation Center

General Information

Legal Business NameFannin County Hospital Authority
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareNovember 4, 1993 (26 years)
Capacity140
Residents101
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for North Park Health And Rehabilitation Center

North Park Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
KSomeImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.
KSomeImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
KSomeImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
KSomeImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 7, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintKeep all essential equipment working safely.

March 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of North Park Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
3hr 25min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.1%
83.8%
83.8%
83.8%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
78.9%
88.6%
97.8%
97.9%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.4%
57.7%
67.5%
63.2%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.8%
36.4%
37.8%
38.1%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.2%
18.1%
25.1%
20.1%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
42.9%
43.1%
40.6%
42.3%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
25.0%
21.1%
16.7%
18.3%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
11.1%
5.7%
4.4%
5.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
3.2%
0.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
5.6%
5.6%
1.7%
3.3%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
16.2%
9.8%
4.7%
4.7%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
3.3%
1.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
1.1%
2.3%
3.3%
7.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
1.9%
1.6%
2.5%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

62.7%
55.6%
82.1%
94.8%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.1%
29.2%
30.1%
30.1%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
53.1%
-
-
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
4.3%
4.0%
2.4%
7.7%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
12.2%
13.8%
-
4.3%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
2.2%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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