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Willowbend Nursing And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Mesquite Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Charlie Mansfield
    ★★★★★ 4 months ago

    An absolutely wonderful place for rehab. My stay there was like being on vacation. The staff in the lodge is most friendly and caring. After my hip replacement surgery, therapists Stan & Jennifer had me on my feet w/o support in just two weeks. Both are caring individuals and a pleasure. Rey, the forever smiling therapy manager, is truly a patient caring person. Becky was constantly there to make sure that all was ok. I highly recommend Willowbend.

  • Gwendolyn Loe
    ★★★★★ 4 months ago

    This was my second time to be at Willowbend Rehabilitation Center - in Aug - Sept of 2015 and again in July - Aug of 2019. Both times I received great care from the office staff - the nursing staff - the therapy staff - and the personal aid/houskeeping staff. I had some of the same personnel from each of these groups both times I was here. It was good to get re-acquainted with them for they were all very attentive and caring for my particular needs. The rehab was very beneficial. This time was during a remodeling period and it caused some inconvenience for all the staff and for the residents of the lodge but all worked to make my stay enjoyable.

  • DLP Entertainment
    ★★★★★ 5 months ago

    DO NOT BRING YOUR LOVED ONES HERE!! This place reels you in from the rehab side which does a awesome job but then if needed to go to the resident side it is the complete opposite. Unfortunately my mother had to experience this horrendous place as her final home. This place reeks, the staff is very unprofessional cursing and talking about the residents in front of guests and just not caring about the elderly. When my mother got transferred to the resident side they placed her with a roommate and I noticed that there was only 1 water jug in the room right in the middle. I asked her if she was thirsty and she said very much so I asked about her water jug, they had no idea where they had placed it and I asked them to find her a new one cause of course I did not want my mom sharing a jug with someone else they seemed to get upset that I requested this and then said that they didn't have anymore! Finally I'm not sure where but they were able to find a new one and we labeled it so that we know which one was hers. Also her roommate did not like for the AC to be turned on so she would sweat like crazy and the aids or nurses wouldn't do anything about it, I asked for her to be transferred with someone else which they told me they would and it never happened. I had to go in there and bathe her myself several times cause she would have really bad body odor and they wouldn't seem to care. They would leave the diapers soiled in the trash cans in the room and wouldn't take them out until housekeeping came around. If you really love your loved ones do not place them here. I wouldn't even recommend this place for my worst enemy!! Avoid at all costs!!

  • Lidia Davis
    ★★★★★ 5 months ago

    Great care all around. Came here for therapy after knee surgery and was pleased with my choice. Thank you!

  • Lisa E
    ★★★★★ 5 months ago

    My father was admitted here for end of life care. Willow Bend was a positive experience for us after having an extremely negative nursing home experience at another facility. The staff was very sensitive and competent during our short stay.

About Willowbend Nursing And Rehabilitation Center

General Information

Legal Business NameEastland Memorial Hospital District
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1994 (26 years)
Capacity162
Residents118
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Willowbend Nursing And Rehabilitation Center

Willowbend Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

July 7, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Willowbend Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 35min
ReportedExpected
CNA
1hr 15min
45min
ReportedExpected
LPN
45min
1hr 25min
ReportedExpected
RN
4hr 50min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.1%
89.7%
89.7%
89.7%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
100.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
93.5%
90.9%
93.3%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.1%
17.5%
14.5%
12.5%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.1%
12.1%
17.4%
28.3%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
16.2%
13.4%
13.5%
13.2%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
10.0%
7.1%
7.8%
8.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
4.3%
11.8%
12.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
4.1%
4.6%
7.2%
3.0%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
3.6%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
1.3%
1.4%
3.9%
1.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
0.0%
1.4%
1.3%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
0.9%
1.6%
0.8%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.0%
92.6%
93.8%
97.1%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.0%
80.0%
80.0%
80.0%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.1%
47.1%
57.9%
58.7%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
6.1%
6.3%
2.9%
3.6%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
2.1%
1.2%
1.2%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.2%
0.1%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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