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Park Manor Of Quail Valley

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    As a former patient my experience here was horrible. I lost over 50 pounds due to the subpar food. I had a difficult time getting Nursing and staff to come when called and many nights I would hear elderly patients crying out for someone to come and threatening to call 911. I was discharged with a bed sore that was developed during my stay. I have additional poor experiences but it is my hope they improve and offer better outcomes for future patients.

  • ★★★★★ a year ago

    Words cannot explain how awesome this Facility is. The nursing staff is competent in every aspect of nursing care. They are very attentive to all the needs of the residents and go the extra mile to ensure customer satisfaction. The therapy department provides specific therapies curtailed to the patient's individuals needs. I am very impressed with this Facility and would recommend it to anyone who is in need of good quality of care for their loved ones.

  • ★★★★★ a year ago

    The image of the beautiful three story building displayed on Google is NOT Park Manor Quail Valley. PMQV is next door to this building. The current photo shows The Huntington, a 55+ apartment complex.

  • ★★★★★ a year ago

    T.he nursing and support staff are very poor and lacking in effort. They are very rude and have an extreamly poor attitude towards the patients. On the otherhand the therapy group are the best than at any facility. Their knowledge and training is first class. For first class rehabilitation these people are the ones to use.

  • ★★★★★ 8 years ago

    This facility has got a great team.... The NEW Administrator, NEW Director of Nursing, NEW Social Worker and all the staff all are working VERY VERY Hard... The building's design is perfect to ensure that each hallway as well as dining area can be seen by the nurse's station.. The receptionist has always got a smile on her face and is very welcoming to the guests and family members coming in.. The Billing Department explains the details to the family in layman's terms and that in and of itself it is something rare and wonderful... Activities is very dedicated and the volunteers are impressive. From the Rehab Dept to Management to Maintenance to Dietary... seeing for myself, I am "WOW'd" by how they manage to do all they do.. Take the time to ask the present team of their experience in this field, I assure you that it will help you to see how this facility is only on it's way up for quailty and success..... research this for your self :)

About Park Manor Of Quail Valley

General Information

Legal Business NameHmg Park Manor Of Quail Valley, L.L.C.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 2, 2005 (12 years)
Capacity125
Residents92
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Park Manor Of Quail Valley

Park Manor Of Quail Valley
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
FManyPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

December 4, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Park Manor Of Quail Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.3%
88.5%
88.0%
80.6%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.8%
16.2%
12.5%
12.7%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.4%
20.7%
15.4%
7.9%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
19.5%
16.7%
12.5%
12.8%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
18.8%
14.9%
7.5%
9.3%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
2.5%
4.5%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
7.5%
12.3%
10.7%
10.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
9.7%
7.9%
10.8%
10.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
2.5%
7.4%
1.3%
9.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.3%
1.2%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
5.6%
7.4%
5.0%
3.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.3%
99.4%
100.0%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
98.5%
98.5%
98.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.6%
73.4%
71.7%
80.7%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
15.0%
14.1%
11.2%
10.4%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
6.0%
7.3%
1.9%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.4%
1.7%
1.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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