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Westward Trails Nursing And Rehabilitation

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Nacogdoches Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Misty Hill
    ★★★★★ 6 months ago

    Please do not take your family members to Westward Trails. It will be your biggest nightmare!! Let me just say Rose is the biggest problem there!! I'm not one to write reviews but this is something that has hit me very hard with my grandmother being at this nursing home..I do know all nursing homes have there problems but this place is OVER THE TOP WITH PROBLEMS!!

  • Aaliyah Johnson
    ★★★★★ 7 months ago

    If you don't care what happens to your family then this is the place for you! Administrator..Rose is a rude unprofessional upper management. She doesn't care about you or your families concerns or well being she says what you want to hear in order for you to get out of her face. CNAs on the morning shift are rude very unprofessional and do what they want. The second shift is usually short handed but honestly are the BEST and HARDEST workers. The aides and nurses all seem to work great together to make the shortness of staff bearable. Ray Ruthie Poppie Lily Cynthia and this red head black chick really is what makes me keep my grandmother there. They are the CNAS med aide and nurses that do more than they should when they are short staffed. They are the shift that actually talks to not just my grandmother but other residents as well. Lily is sweet and always makes everyone laugh. The red headed lady i think courtney she is the backbone she knows her stuff and ive seen so many residents joke with her and even seen 2 men from 300 hall personally go get her to change their mother... She did with NO problem. The housekeeping is HORRIBLE looks like the floors havent been cleaned in days! Pretty much everu hall stinks except 200 hall.

  • Vicky Dudley
    ★★★★★ 2 years ago

    My mom has been a resident of Westward Trails for almost three months and overall our experience has been very positive. The administrative staff has worked with us better than we ever imagined, especially Jimmy and Tina, and the nursing staff has treated my mom with respect and dignity. These people have one of the hardest jobs ever and seem to do their very best with the resources with which they have to work. I would challenge anyone who has a complaint to walk in their shoes for even one day. If anyone believes that Westward Trails isn't the place for their loved one, then they should pack up and leave. As for us, we're staying and being grateful for the care Mama is receiving.

  • Alyssa Roberts
    ★★★★★ a year ago

    This place has had it's problems in the past but I've seen a change in the past year. Lots of new faces and people that really care for the residents. My aunt has been at this nursing home for 3 years and this is the best I've seen it ran. The new DON, Sammi, is very caring and puts the residents needs and safety above anything else. The Administrator is very helpful and would do anything for his residents and employees. I would recommend this nursing home to anyone. And whoever posted the last review, shame on you. You obviously do not know Sammi.

  • Anonymous Anonymous
    ★★★★★ a year ago

    Would never recommend this place! Very bad atmosphere to be in!!

About Westward Trails Nursing And Rehabilitation

General Information

Legal Business NameWestward Nursing And Rehabilitation Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 15, 1991 (28 years)
Capacity108
Residents52
Percent Occupied48%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westward Trails Nursing And Rehabilitation

Westward Trails Nursing And Rehabilitation was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 29, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
FManyPotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

April 16, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,700 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westward Trails Nursing And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 15min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr
4hr 5min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

75.6%
100.0%
100.0%
100.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.6%
17.4%
22.7%
-
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.2%
35.4%
30.0%
33.3%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.3%
19.9%
18.6%
3.9%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
16.3%
17.4%
16.3%
16.3%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
8.1%
4.8%
14.3%
13.2%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
4.7%
16.7%
4.0%
2.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
7.7%
4.0%
0.0%
3.7%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
6.4%
6.7%
2.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
4.7%
12.5%
14.0%
15.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
-
-
-
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
-
-
-
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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