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The Courtyards At Pasadena

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Several years ago I admitted my grandfather in for rehab he was able to get back to his prior level of function thanks to the wonderful therapy he received, about a year later we had to readmit him under hospice where staff took care of him until his final days, we were there by his side everyday and witnessed on how kind hearted their staff is. This time we are back with my grandmother where the staff has taken care of her day after day, especially since all our family works it is hard to be there with her everyday. When she first admitted they allowed us to stay in the room with her until we felt comfortable leaving her alone, they even provided an extra bed for us. During storm Harvey the staff/management worked very hard and took care of her very well and answered all our calls every time we were checking in on her. My grandmother is doing much better now but sadly unable to go back home. Thank you to all the Courtyard staff in helping us with such a difficult journey, you all have made your place my grandmother's new home.

  • ★★★★★ a month ago

    I am very unhappy with this facility. During this storm, Hurricane Harvey which was downgraded to a tropical storm and has produced an unprecedented amount of rain causing street flooding and making it difficult almost impossible for employees to get to work. So they have threatened their employees this weekend that if they don't come into work they can plan on being fired! I have a family member who works there and they were taken to as far as the beltway and could not go any further due to the high water on Redbluff. Luckily a good Samaritan in a truck come by and picked them up getting them to the nursing home so they could care for the elderly some of which are very ungrateful and rude

  • ★★★★★ 2 months ago

    I am privileged to call this place home. My grandma needed extra care after she had a stroke and two seizures. Nobody wants to put a family member in an old folks home but when you have to this is a good home away from home

  • ★★★★★ 7 months ago

    Staff is horrible, horrible management and most nurses blame other people, but them self. The management on residential is fake and some nurses. There only two good nurses I would look up to other than that no. Most of The nurses there or LVNs anyways don't waste your time. They just want your money!!!

  • ★★★★★ 6 months ago

    The lady that answers the phone is VERY RUDE!!! Housekeeping manager needs to be fired along with the other rude employees that are working here. I dont see why this business is still open due to the staff thats so unprofessional impatient and disrepectful. I filed a compilant with BBB i dreed calling this place or even having to visit it.. clean but needs New staff..

About The Courtyards At Pasadena

General Information

Legal Business NameRed Bluff LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 5, 2007 (10 years)
Capacity196
Residents126
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Courtyards At Pasadena

The Courtyards At Pasadena
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,170 fine
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

November 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$30,453 fine
KSomeImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
HSomeActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintReasonably accommodate the needs and preferences of each resident.
ESomePotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

April 4, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 29 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Courtyards At Pasadena require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 30min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.2%
98.4%
98.4%
98.4%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
98.3%
100.0%
99.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.9%
51.4%
55.2%
45.2%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.0%
20.0%
16.0%
14.4%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.7%
26.8%
31.1%
23.6%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
17.8%
15.0%
17.7%
23.1%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
16.0%
18.4%
19.4%
7.3%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
4.8%
7.1%
4.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
11.2%
13.2%
7.5%
4.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
6.6%
5.6%
13.4%
11.8%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
24.2%
25.5%
35.1%
33.3%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
20.6%
12.3%
15.1%
15.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
1.8%
2.6%
3.7%
1.9%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
7.8%
6.4%
5.7%
2.8%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.5%
87.8%
87.6%
90.6%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.0%
84.6%
84.6%
84.6%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.9%
46.2%
44.8%
43.0%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
18.3%
11.1%
6.5%
2.2%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
3.6%
1.7%
5.7%
1.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
2.4%
1.8%
0.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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