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The Medical Resort At Bay Area

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ a month ago

    When discharged after no improvement we discovered they had made an error when entering medications into their computer. Two medications had wrong prescribing information that would have been obvious to any well trained nurse. When discharged no instructions were given to patient. We asked for a printout of medications given and when last time given....they acted like we asked for their arm and we did not receive. The y ordered home health nurse for a colostomy.....patient did not have a colostomy. Certain medications that was ordered was not given. Dr. does not visit often and relies on nurses advice...or any person working there medical or not. No shower 21 days. Please please please do not send your loved one here.

  • ★★★★★ 3 weeks ago

    If you have a loved one that requires short term rehabilitation... PLEASE... PLEASE... DO NOT BRING HIM HERE!!! I'm not speaking in general because due to the severity of each case since each case is different... I can only talk about my experience with having my grandpa having him here... in the time my grandpa was there.. he was not bathed until brought up to there attention today. And now he has a rash on his bottom... he hasn't been able to take meds or eat via mouth due to severity of his condition.... that means he went several days without meds and food... main reason that frustrated my family and myself was the lack of communication between the nursing staff and administration, and between the nursing staff and the patients family.... we took a tour before we made a decision of putting our grandpa in here for the short term rehabilitation, but it was a false hope that we endured. Transferring him to the emergency room becuase he's condition has worsened while being in this facility... All we can do is pray and hope for the best. This place DOES NOT HAVE MY RECCOMENDATION !!!!

  • ★★★★★ 5 months ago

    This place needs to be shut down immediately. No one cares for the patients, nobody is available at any time. They are rude and very negligent. No compassion for the elder. Very nonchalant about everything. Horrible, terrible, nightmare. Infinity thumbs down. Had to contact state and corporate and they are all the same.

  • ★★★★★ in the last week

    My mother was there they did not give her .her meds or keep her Clean they were to help her were she can walk they did not my mother was doing good until she came there now my mother is in the hospital she had fever and she had two stock they let her fall out of bed I am very upset about this and there's even more . Why don't the new people go there and see just how they doing patients and close it down my mother passed June 14 all in one night she.i would not put no one else in my family in this hell hole.if you love you family members don't put them in here the don't care for the older ones just say no one else may we have disclose on my mother I pray to God and I pray for those in same case she was in.ps it got to be something done about this

  • ★★★★★ 7 months ago

    Beautiful facility. An awesome therapy room with wonderful therapy staff. However, much improvement is needed with care and communication of the nursing and dietary staff. Menu offerings are not balanced healthy meals. Talking to administrators has minimally helped and more things continue to go wrong. My family feels we could provide better care than this at home. I have heard from family and community the same things we are experiencing. If is a shame that this facility has such a poor reputation! And that seemingly not much is done to improve it as of yet! Patient care (guest care) should be a priority!!!!

About The Medical Resort At Bay Area

General Information

Legal Business NameApollo Healthcare At Bay Area, Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 20, 2013 (5 years)
Capacity101
Residents76
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Medical Resort At Bay Area

The Medical Resort At Bay Area
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
FManyPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

February 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Medical Resort At Bay Area require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 20min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
1hr 5min
1hr 40min
ReportedExpected
RN
5hr 15min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

69.7%
75.9%
69.2%
66.8%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
39.8%
59.0%
59.0%
59.0%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
44.9%
48.7%
50.3%
53.3%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
16.1%
28.2%
33.5%
30.9%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
1.1%
0.7%
0.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.5%
0.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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