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The Legacy At Willow Bend

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    My sweet aunt Mable was in this facility! & I can not rave enough how the staff was just as sweet as she was! It's hard to find people that guinuely care about their patients and the stories she told over and over again! Their chef is marvelous it's hard to find things she will eat and they went above to make sure she had meals and dessert that satisfied. Would recommend to anyone!!!! Their admissions people are incredible as well make the adjustment as painless as possible! WAY TO GO GUYS! thanks so much!!!!

  • ★★★★★ 3 months ago

    I would discourage anyone taking Parkinson's medications or any other medications that must be administered at precise times from using this facility. I was assured my father would be given his medication at the times prescribed by his doctor, however, his medications were often given late. I was told medications can be given up to an hour early or an hour late, which can cause freezing and other debilitating symptoms.

  • ★★★★★ 9 months ago

    My father age 85 broke his leg. He has been at the rehab center for over 8 weeks. According to the management, he has made 0 (that's zero) progress toward recovery, despite the fact that the surgeon has said the bone is healing nicely. We have been told dad is kept in bed from late morning through the night. He even poops in bed, about 20 hours. He has a small bed sore. My father is a horrible patient but we thought a facility like this would have the expertise to motivate an elderly person, perhaps by using a reward system or in some other creative manner. We have also asked for a complete neurological exam after his fall (and for other pre-existing medical conditions) which we were told would be completely arranged by the facility and to my knowledge has not yet been scheduled. Disappointing.

  • ★★★★★ 10 months ago

    Wow, just wow. Legacy at Willlow Bend provided an entire game plan and support for my mom to get through an intense cancer surgery. We have a small family so we couldn't be there for her 24-7. They provided aides at the hospital because my mom was immoble in the hospital bed, then rehab at their facility for weeks, then home aides for a couple of weeks when she was home but not up to shopping and household chores. The aides had varied personalities (of course) but all were kind, competent, and helpful. Actually, during that dark time it was the aides who provided some low-key laughs and kept our spirits up. We made it, due to Legacy at Willow Bend. Thank you!

  • ★★★★★ 10 months ago

    Facility is very clean, say something nice, but the vemployees are not responsive to help a patient in need nearly it's nearly one and one half hours I'm

About The Legacy At Willow Bend

General Information

Legal Business NameThe Legacy At Willow Bend Retirement Community Inc
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 24, 2008 (9 years)
Capacity60
Residents54
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Legacy At Willow Bend

The Legacy At Willow Bend
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 16, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Legacy At Willow Bend require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 35min
ReportedExpected
CNA
1hr
50min
ReportedExpected
LPN
60min
1hr 35min
ReportedExpected
RN
5hr 35min
5hr
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.8%
75.0%
75.0%
75.0%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
100.0%
99.6%
99.6%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
82.9%
82.9%
82.9%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.2%
81.0%
86.8%
89.6%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
1.4%
2.7%
2.1%
1.3%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
1.9%
0.5%
1.5%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.2%
0.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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