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The Village At Richardson

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Amber Rice
    ★★★★★ 3 months ago

    Some of the workers have a very low IQ and lack of compassion and communication skills nurse aide wise. Very few nurse aides are caring and act human. The very few good ones are a rare maybe 2 out the whole place was good months ago? The great aides quit for better leaving you with the worse. The nurses are usually lazy and won't assist the aides and have them wait for another aide or tell them to walk the very long halls for a aide when the nurse is RIGHT THERE. Many of the nurses are there for a paycheck and likely had no true desire for nursing. Only a couple of nurses counting all shifts will help their aides, but the majority no. State comes a lot. They have a serious Roach problem. Roaches come out in PM hours. No raises here really. If they do expect under 5 cents. Residents are not exactly happy here... If your a helpful nurse with a heart of goal and understand you are to help your nurse aide as they are to help you...don't come. your too good for this place. If your a nurse aide who knows their job, not lazy... Don't come. The nurses and other aides will take advantage of you and seek just your help.

  • Pop Norwood
    ★★★★★ 10 months ago

    My mother 84 was a patient here in late 2007. One day in late 2007 a man employee came in to give her a bath. She refused and he hit her in the back and upside the face. I reported it to the main supervisor what my mother had told me. From what I found out the man was given a desk job. What I should have done was get a lawyer. Patients should have a choice as to who gives them a bath...

  • Cripple Time
    ★★★★★ 10 months ago

    The staff is incompetent and tries to blame it on the patients. Horrible. Smells like urine. It can take hours for a call light to be answered and the staff regularly run out of NECESSARY meds and supplies because they wait too long to order more. Don't expect any help from the lying office staff since they won't do anything unless it's legally required. Don't leave your family here unless you don't love them. A handful of the staff are acceptable.

  • Shirley Birch
    ★★★★★ 10 months ago

    Your loved one's care is totally dependent on you. Get involved, get to know the staff, don't leave anything to chance, communicate information about your loved one to new staff.

  • Felecia Newton
    ★★★★★ a year ago

    My sister was in this place for a while and I Must say I can't believe that in this day and time this place is still open.The smell, the staff, the communication barrier was the worst I have ever seen, I witnessed a Lpn take a urine sample from a patient while she was asleep that cant be legal. As of today my sister out of this place and I can tell the World I would not put my enemy in the care of this facilitie.

About The Village At Richardson

General Information

Legal Business NameThi Of Texas At Richardson, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 11, 1993 (25 years)
Capacity280
Residents126
Percent Occupied45%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Village At Richardson

The Village At Richardson
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 22, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

October 19, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
CManyPotential for Minimal HarmComplaint+InspectionProvide housekeeping and maintenance services.

June 16, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$195 fine
FManyPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

November 19, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

November 21, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Village At Richardson require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
1hr 25min
50min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
4hr
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.0%
93.3%
93.3%
93.3%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
92.7%
95.8%
93.6%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
45.5%
46.4%
45.5%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.3%
22.1%
19.8%
20.3%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.5%
18.0%
9.1%
14.7%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
23.9%
20.2%
23.2%
20.0%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
8.7%
10.3%
4.0%
11.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
3.7%
1.6%
2.4%
0.8%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
2.5%
1.7%
0.0%
0.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
6.1%
7.2%
5.5%
9.5%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
8.1%
6.2%
8.1%
11.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
7.3%
5.0%
0.8%
4.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
2.4%
2.4%
1.7%
2.4%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
3.1%
2.6%
1.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

52.6%
84.4%
92.6%
100.0%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.1%
70.5%
70.5%
70.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.9%
10.0%
15.4%
12.5%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
3.3%
-
0.0%
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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