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Highland Meadows Health & Rehab

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Rockwall Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Steve Davis
    ★★★★★ 3 weeks ago

    We used Highland Meadows as a rehab facility after my elderly father in law broke his hip to rehab after hip surgery. We found both the nursing staff and rehab staff very empathetic, caring, and felt a very authentic caring nature across generally all of the staff that we came in contact with. We had my mother in law in five or six other nursing/rehab facilities over the course of three years before she passed, and Highland Meadows definitely was the most pleasant experience. The only rub was around payment / financial; customer experience there could use polishing

  • Lauren McMillon
    ★★★★★ 4 months ago

    My grandmother (84) has been here 3 times now in the past year and a half and we love this facility and the people. All places are going to have there likes and dislikes from time to time. The staff is always super friendly and respectful to my family and I. When she gets sick she has to come to rehab for a few weeks to get her strength back and on her feet. Highland Meadows gets it done!

  • Janaam Shah
    ★★★★★ 8 months ago

    I highly recommend this facility. My mom was here for rehab after a terrible fall. Between the nurses, administrative staff, and therapy team I owe them my utmost gratitude. A COTA (Jennifer) and PTA (Peter) ensured my mother received the best care. Jennifer kept me informed throughout the whole process and held my hand on more than one occasion. Peter was very helpful. He made sure my mom became stronger and could walk again. Great team!

  • Vivian Cutler
    ★★★★★ 10 months ago

    I want to express my thanks and gratitude for the excellent care I have received at Highland Meadows Health & Rehab in Rockwall, TX. All the doctors, nurses, care givers, and staff have always been so nice and helpful. I know my stay for rehabilitation here has put me on my way to a full recovery. Thank you to each and every one of you.

  • Phuoc Nguyen
    ★★★★★ 9 months ago

    My experience has been working with the therapy staff, and DOR. They have a great clean facility with caring therapists that will work hard to assist their patients to return to their prior level of function or better.

About Highland Meadows Health & Rehab

General Information

Legal Business NameEllm Healthcare, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 24, 2015 (5 years)
Capacity120
Residents91
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Meadows Health & Rehab

* Rating not displayedOverall Rating
Health Inspections Rating
Quality Measures Rating
* Rating not displayedStaff Rating
* Rating not displayedRN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
CManyPotential for Minimal HarmComplaint+InspectionEnsure the activities program is directed by a qualified professional.
CManyPotential for Minimal HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

February 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,493 fine
---Payment DenialPayment denial for 2 days
FManyPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Meadows Health & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
20min
1hr 15min
ReportedExpected
RN
2hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

80.0%
95.7%
95.7%
95.7%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
65.5%
86.6%
94.2%
97.1%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.0%
78.8%
62.9%
63.2%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.9%
27.8%
25.9%
28.3%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.7%
19.3%
36.6%
20.7%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
19.3%
18.2%
11.6%
17.4%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
34.0%
13.2%
26.4%
26.4%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
11.9%
17.4%
14.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
7.1%
2.3%
5.9%
8.2%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
12.8%
12.6%
14.3%
13.9%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
6.6%
9.2%
10.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
1.8%
3.0%
7.2%
11.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
8.6%
7.5%
4.3%
7.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
4.2%
3.8%
2.7%
3.4%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

55.8%
55.1%
69.2%
76.0%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.1%
70.1%
70.1%
70.1%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.8%
56.0%
51.0%
57.2%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
17.6%
10.6%
19.3%
14.9%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
1.0%
3.1%
3.2%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.8%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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