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Hearthstone Sn Health Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    This is the worst facility I have ever seen. My mother was sent there after a fall and the rooms are not adequate for a prisoner much less a person needing rehab. I can't list here the totality of how bad this facility is. Do not send anyone you care about to this place!

  • ★★★★★ 5 months ago

    Maria Keefer - Very pleased with almost everything. I would recommend to others.

  • ★★★★★ 12 months ago

    Y'all, I can not sing the praised of this center higher. Admittedly, the facility is a bit dated in its furnishings, but as my other half said "most patients were probably more comfortable in designs like theirs at their ages." But as an interior designer, hell, I own a design firm and furniture store, when it came down to it, I didn't care one bit what the decor looked like and was blown away with the service my family received. And when push came to shove...window treatments, sofas and paint color really had no baring when someone is dying...care does. And they have it in spades. You see my mother was quite a challenging woman in life and her last few months were no exception. She posed a challenge to every member of the staff. But seeing she was terminal, not their average guest, instead of kicking her out (as I probably would have done if in their shoes) they not only stepped it up, but went above and beyond even there insurance requirements and facilities rules to make sure her last few months were as comfortable and loving as possible. They didn't HAVE to do this, they did it because they truly care for people...a true gift to the family remaining and those they serve. It would take hours to list the individual situations that provided comfort to my mom, and myself, so I will say this...from Laura, at the top of the chain, to the sweetest janitor who cleaned the room and everyone else in between, EVERYONE lead with heart, integrity and a true gift of care that I can't say even I could have done myself...they nailed it. From the accommodations not warranted to her, Linda taking care of her insurance needs, the nurses...wow the nurses...putting up with her miles of disrespect, exhaustive running around from mom and never losing their cool, to Kyle's understanding of running a nursing department and a full understanding of the steps end-of-life entailed, and explaining it with such dignity, the specialty departments killing themselves to help, the cooks doing what they can to send out flavorful dishes, to the ladies that bathed and clothed her when she passed, the reception team who fed me even though I didn't have cash on me at the moment, clear down to the facility kitten that lives there who made her rounds visiting my mom in her last days that made her so happy...they truly are a special group. And THAT my friends is immeasurable and not trainable...it takes heart. So if of all people could say something about outdated decor, good cooking and cleaning, it's me. But it is my hope that when my time comes they will still be the stellar organization to me that they were to my mom. Thank you all for everything you did!!! P.S. If anyone is needing donation tax breaks, please reach out to me. I will happily redesign the facility at cost so that they may enjoy working in the beautiful environment that they more than earn and deserve.

  • ★★★★★ 11 months ago

    Never ever take your loved ones to this place. One of the dirtiest place I have ever been. If not of natural causes a person can die of foul order and mosquitos at the facility. Patient rooms are not cleaned, bathrooms have foul older, food plates are kept in room for 3 days. Dirty linen under the bed. I beyond regret taking my family member there.

  • ★★★★★ a year ago

    I was here from Oct. - Dec., 2014. (Very late in posting this.) The staff went out of their way to make my stay pleasant except for one nasty "foreign" nurse who was one of the upper echelon. One of the PT staff hemmed a pr. of too long pants for me! Overall the facility was clean. My biggest complaint was the disgusting food that was served every single day. There was not a spec of green, nor trace of a fresh fruit. The ONLY fresh greens were the "optional" green salad, composed of head lettuce. It was about 90% carbs tho multiple patients were there w/legs cut off from Diabetes.I requested multiple times to see the dietician, but she was always gone or away. The one other thing is that I was ready to go home, and was informed that there was no one who could sign me out on that next day, Wed., so I would have to wait until the following Mon. (Thanksgiving week in between. They were having a change of big cheese staff.) So Medicare got socked for another 5 days of care which I did not need bc of theh "paperwork." I was to sick and tired when I got home to pursue it, but I do have pictures of the beige food that composed our meals. Sad. Giving it 2 for the mostly wonderful staff and nurses. But that dietician must have done her training in a prison.

About Hearthstone Sn Health Center

General Information

Legal Business NameHearthstone Scc, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 26, 1988 (29 years)
Capacity97
Residents97
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hearthstone Sn Health Center

Hearthstone Sn Health Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 15, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 3, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hearthstone Sn Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
3hr 35min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.8%
98.8%
98.8%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
91.7%
96.0%
96.3%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.4%
48.3%
24.3%
33.3%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.7%
22.1%
25.0%
24.7%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.2%
24.4%
9.8%
14.9%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
7.8%
7.2%
8.3%
5.1%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
12.3%
9.2%
4.3%
2.7%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
7.5%
8.1%
8.1%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
10.1%
5.6%
5.3%
7.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
6.8%
6.2%
4.4%
5.7%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
2.5%
5.7%
0.0%
1.2%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
5.1%
4.2%
1.3%
1.2%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
3.8%
6.9%
5.3%
8.5%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
1.6%
1.3%
2.3%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.5%
95.0%
97.8%
95.5%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
92.0%
92.0%
92.0%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.3%
48.8%
50.2%
61.9%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
8.5%
8.3%
10.1%
10.4%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
4.9%
1.1%
2.2%
5.6%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
2.6%
3.2%
4.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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