Search for Skilled Nursing by ZIP Code:  :

Park Valley Inn Health Center

  1. Skilled Nursing Home Facilities
  2. Texas
  3. Round Rock Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Holly Sorg
    ★★★★★ 2 months ago

    With the new ownership as of September 2019 being Cantex and Area Administrator Duncan, great things are coming; but, Kristine, the Director of Nursing (DON), is holding them back. The nightmare at Park Valley began on July 29, 2019. It was approx. 10:00 a.m. when the social worker came to my mother's room to inform me that they were moving my mother to the East Wing. At this point, my mother had only been admitted to Park Valley for 27 hours - yes, hardly over one day. After several back and forth visits from the social worker to my mother's room, it was decided that I could keep the room; supposedly, it was only because I was looking at the facility for a month before deciding to relocate my mother. And, attempting to force my mother to move was a direct violation of her rights. Never once did the DON, Kristine, or Michael, Administrator, introduce themselves to me. They always sent the social worker. I had a camera in my mother's room and the DON and Michael attempted to force me to only place the camera at the top of the closet, yet another violation of rights, this time being mine. I knew, before moving my mother, that I would partner with a hospice group to assist with my mother's care of stage four dementia. For the 44 days I was at Park Valley, the DON only spoke to me once. The DON informed me, in a hostile, strong tone, that hospice choices go through her, and that I could not choose who I wanted without the social worker and her involvement. The DON kept me from having hospice for my mother for a whole week; again, another violation of my rights. The next week, the DON sent a social worker, a final time, to inform me that my mother would have a roommate from the East Wing because they were full to capacity. That was dishonest, and not fair to the roommate or my mother. The lady was sweet, but yelled loudly for help, all night hallucinating about a man and young children in her bedroom, and in her bed. The final and very sad unacceptable retaliation from the DON was leaving me in the shared room for the final last few days my mother was alive. My mother's roommate hallucinated all night, and even cussed at me on the day my mother passed away. I was shown, by a nurse, the nice room with a couch and nice chairs that were intended for those final precious moments with your loved one, after my mother died. The DON affected the roommate, who was in the room, as someone else died. My mother was very afraid in her final days and counting hours. All this could have been prevented if the DON cared about people, and was not such a bully. I had read previous posts referring to the DON, Kristine, as a monster, and I agree 100%. The one star is for those who do care, and do the right thing in spite of the DON, Kristine. Thank you to Alicia, April and Maria from Saint Gabriel Hospice Group. You all were so kind and gentle with my mother, and all residents and family members that I happened to witness. I recommend Saint Gabriel to anyone within a facility or at home, to reach out to this group. Thank you, also, to Israel and R'neice (day nurses), Denise and Susan (evening nurse), and Elise (weekend nurse), and CNAs Eric, Eli and Ingrid, and Cheryl (laundry). And, I appreciate JoAnn in the business office for her kindness to me and the many family members with whom she interacted.

  • Sandra Martin
    ★★★★★ 8 months ago

    My brother has been at Park Valley for a year and a half. He has dementia and other health problems. For the most part I have been satisfied with the care he has received. The staff, nurses, and care team take good care of him and treat him kindly. When I have have any questions or concerns they try to help find solutions. I appreciate all they do for him. They really try to make life a little more pleasant for the residents.

  • Christy Abrahamson
    ★★★★★ 8 months ago

    The staff has been extremely helpful and nice. They seem to really care about the patients and treat them well.

  • Malina Texan
    ★★★★★ 7 months ago

    Is a great place for elderly needing care by a caring loving staff.

  • Dana Mueller
    ★★★★★ a year ago

    My husband has been at Park Valley Inn since July. He came in for rehab but unfortunately his health has became worse and I am unable to take care of him at home. The staff at Park Valley have been so wonderful to my husband and myself. They have treated us like family and helped me every step of the way. Thank you Park Valley for everything that you do for my husband.

About Park Valley Inn Health Center

General Information

Legal Business NamePm Management - Park Valley Nc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 7, 2008 (11 years)
Capacity93
Residents93
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Park Valley Inn Health Center

Park Valley Inn Health Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 17, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

December 19, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
FManyPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

August 6, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$780 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Park Valley Inn Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 15min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
10min
1hr 25min
ReportedExpected
RN
3hr 25min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.5%
73.1%
73.1%
73.1%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
90.0%
88.6%
75.6%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
26.9%
25.0%
40.7%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.9%
23.1%
19.7%
23.0%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.6%
36.7%
27.2%
24.3%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
15.7%
10.4%
10.4%
10.8%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
18.0%
26.2%
31.0%
26.2%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
8.6%
7.2%
2.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
7.7%
2.3%
2.3%
3.8%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
5.8%
3.3%
4.7%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.5%
3.2%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
11.1%
5.7%
1.4%
4.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
2.8%
2.9%
1.4%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.0%
47.9%
39.8%
24.3%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.0%
32.6%
32.6%
32.6%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.4%
50.0%
57.7%
47.6%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
3.4%
7.7%
11.5%
29.8%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.5%
0.0%
1.3%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
1.3%
2.3%
3.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places