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Las Colinas Of Westover

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  2. Texas
  3. San Antonio Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Alexandra Morales
    ★★★★★ 4 months ago

    If I could give TEN stars I would! Las Colinas, We are beyond grateful for the quality of care you're providing my Dad and the peace of mind you have provided us. I set out to find the best care available for my Dad who needs rehab therapy and 24/7 care. Las Colinas has been the answer to all my prayers. First and foremost, the staff is exemplary. Too many to name, but, Jacob in admissions was very helpful and understanding of our needs, Everyone makes you feel welcomed and accepted. They are professional, kind, respectful, friendly and caring.Las Colinas has teams of people working together beautifully to provide the best care possible for their patients. Cleanliness matters, and they again have exceeded my expectations. Las Colinas is immaculately clean and is designed like a resort with warm colors, fireplaces, wide hallways, windows galore and large rooms with sturdy woodwork and wheelchair friendly bathrooms. We were able to take part and participate in their daily activities & church services. Last but not least, they serve three good home cooked healthy meals or your choice off a menu when you feel like eating - because everyone is an individual and they respect that. I have received warm hospitality, support and peace of mind knowing we can count on them day and night. Las Colinas, thank you for welcoming us!

  • Angelica Fink
    ★★★★★ 2 months ago

    My father was a patient for rehabilitation starting off with the director of admissions Jacob Fuentes, was awesome, informative and professional are just a couple words I can find to describe him. The staff starting with the bead nurse April was amazing, Tish and Mark also Susan were patient and very accommodating with care and medications administered each day. Physical therapy staff Jennifer and Caleb took care and strengthen my dad each day. Occupational therapy and speech therapist June always free to greeted us and worked with smile, all of the C.N.A's on staff are phenomenal. My dad is leaving today 11-13-2019 and without the support and encouragement and extraordinary care we couldn't have done it. So thank you Las Colinas of Westover for being my extended family and supporting us during this time.

  • Edna Smith
    ★★★★★ 3 months ago

    I really love this facility! This is my second stay at this center for therapy services and I absolutely love the staff. They treat me with respect and make you feel at home. I appreciate everything this facility has done for me. Next month I am having an additional surgery and there is no other place I would consider going.

  • Stefan Kaiser
    ★★★★★ 4 months ago

    I am currently receiving therapy services at this facility. I am set to discharge tomorrow and I wanted to mention a few things about my experience here. That facility is kept in a remarkable state of cleanliness and always in an orderly fashion. The staff that presented the various types of treatment exhibited a very high quality grade of experience and professionalism and also showed a high degree of compassion. I was impressed with the amount of communication in regards to my treatment and progress. I also required wound care and they did a phenomenal job. I would highly recommend this facility to anyone who may need the service.

  • Juan Mendiola
    ★★★★★ 5 months ago

    I'm a 73yr old man who had shoulder replacement surgery recently and I was brought to Las Colinas of Westover for physical therapy. I have been here for two weeks and during my stay the staff here have been great! If I could give more stars, I would. The therapy and nursing staff has been very helpful and attentive if my needs. I am scheduled to discharge home and I wanted to thank everyone for every thing they did for me. If I am ever to be asked to recommend a facility for therapy, I would recommend this one.

About Las Colinas Of Westover

General Information

Legal Business Name9738 Westover Hills Boulevard Operations LLC
Ownership TypeGovernment - Hospital District
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareFebruary 12, 2013 (7 years)
Capacity140
Residents101
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Las Colinas Of Westover

Las Colinas Of Westover was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
FManyPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
CManyPotential for Minimal HarmHealth InspectionUse a registered nurse at least 8 hours a day, 7 days a week.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Las Colinas Of Westover require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.4%
84.8%
84.8%
84.8%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.7%
87.8%
94.1%
93.3%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.3%
52.2%
50.0%
53.8%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.2%
40.6%
31.1%
35.3%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.5%
21.2%
12.5%
19.6%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
18.9%
20.8%
21.4%
17.9%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
18.8%
21.7%
15.3%
15.6%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
12.3%
7.0%
9.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
8.6%
8.9%
7.8%
7.8%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
1.6%
0.0%
3.8%
1.4%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
4.1%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
1.3%
0.0%
0.0%
1.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
2.5%
0.0%
0.0%
1.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
0.9%
0.7%
2.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.4%
65.2%
84.0%
84.8%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
43.9%
46.2%
46.2%
45.8%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.9%
47.4%
47.2%
53.5%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
21.6%
16.1%
20.6%
17.0%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
4.5%
2.6%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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