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Meridian Care

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ a week ago

    our family is extremely happy with the care of our love one whom has been cared for at Meridian for 9 years. She is well taken care of and loved. We have developed a personal relationship with her caretakers and know that having that one to one communication about our sister is a must. I know that at times there has/is a shortage of staff and that the administrator must make this his priority to keep staff well trained and paid so that our love ones are given the continued proper care. Thank you for the 24/7 care you provide to my sister.

  • ★★★★★ 3 weeks ago

    My wife was at Meridian approximately 7 months, before she passed away from ALS. She loved the staff at Meridian and even though they were slightly understaffed during the weekends, they made every effort they could to attend to my wife's needs. Twice, after my wife had to go the hospital due to ALS complications, she was very happy to return to Meridian after being in the hospital ICU, because it felt like "going home" she said. The nurses were excellent and the RT's were also excellent. My wife was on a ventilator full time and Meridian did an excellent job of managing that part of her care also. Her medications were on time. The CNA's displayed care for her as if she was family. I really appreciated that and so did my wife. Sure, there are always a couple employees that can sometimes be stressed, but that happens everywhere! Both of her doctors were also very good and the department directors and therapists were also very attentive to my requests and my wife's requests. Thank you Meridian for taking care of her so well, during that hard time. I'll always feel gratitude for the way you took care of my wife. God Bless you all.

  • ★★★★★ 4 months ago

    THIS PLACE IS TERRIBLE!!!!!!!!!!!!!!!!!!! If you love you family members AT ALL. DO NOT send them to this place. But by all means if you don't care about their care and how they are taken care this is the place for you. They are EXTREMELY under staffed especially on the weekends. Getting them to do ANYTHING is like pulling teeth. When a patient is supposed to be turned every two hours and goes all night without even seeing one of the CNAs that are supposed to do this is unacceptable. As well as not getting the medication on time and in the case of my family member he would have spasms when they did not get it. They promised many things that they NEVER delivered. If I could give this ZERO stars i would because it does not even deserve the one.

  • ★★★★★ 6 months ago

    Please don't send your loved one to hell - Meridian Scare. This place is a joke, they put the residents in their rooms and then don't do anything about caring for them, they restrained my mom without consent. Dementia patients were free to roam in and out of other residents rooms scaring my mom. The facility has old equipment that is gerryrigged. When I visited she had blood soaked through her gown that was so dried it stuck to her stomach when I pulled it away. The nurse said my mom spilled her breakfast, BULLSHIT my mom wasn't even capable of feeding herself and it was BLOOD, she had a sore where it came from and they wouldn't answer my inquiries as to how it happened. My mom cried the whole time there that they were all mean to her. My mom even complained that someone was hitting her. She is not there anymore and will not go back, thankfully she is in a better facility now that is awesome and actually cares for residents. She's thriving now and I believe would have died in Meridian Scare if she had been there any longer. ZERO STARS!!!! Again, DO NOT put your loved ones there!

  • ★★★★★ 3 months ago

    We would not give this place one star. PLEASE DO NOT PLACE YOUR LOVED ONE IN THIS GOD FORSAKEN PIT. All above reviews above are 100% correct. Plus all the complaints we have. It is disturbing here. I'm just mad at myself for not taking the time to investigate this facility and staff throughly prior to my husband's stay! We can't get out of here fast enough.

About Meridian Care

General Information

Legal Business NameRj Meridian Care Of San Antonio, Ltd.
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 11, 1993 (24 years)
Capacity120
Residents101
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Meridian Care

Meridian Care
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 10, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 8, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaintKeep residents' personal and medical records private and confidential.

November 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
BSomePotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

September 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintGive or get x-rays and other tests in a timely manner to meet the needs of residents.
ESomePotential for HarmComplaintGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

December 18, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,080 fine
---Fine$2,080 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Meridian Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
2hr 5min
1hr 5min
ReportedExpected
LPN
30min
1hr 40min
ReportedExpected
RN
5hr 15min
5hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.4%
85.1%
85.3%
85.3%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.9%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.1%
28.6%
30.0%
20.0%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
46.4%
46.7%
51.6%
49.0%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.9%
2.7%
8.3%
16.1%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
14.5%
6.1%
8.4%
9.9%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
12.5%
4.0%
14.5%
17.5%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
8.3%
4.2%
5.9%
8.3%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
7.7%
10.5%
5.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
8.7%
8.1%
10.7%
13.8%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
6.8%
1.4%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
0.0%
4.4%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
1.2%
1.1%
2.1%
2.9%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
17.5%
21.0%
16.9%
14.9%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.5%
1.1%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

48.8%
75.5%
75.0%
65.5%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.3%
65.6%
65.3%
65.3%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
11.1%
8.3%
7.3%
15.2%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.8%
4.6%
0.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
0.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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