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Silver Creek Manor

  1. Skilled Nursing Home Facilities
  2. Texas
  3. San Antonio Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • R. Martin
    ★★★★★ 7 months ago

    I was a patient at Silver Creek Manor for almost 3 months and in that time, I think I got to see what goes on and how hard these people work for their patient. For sure, sometimes call lights are answered slower and I didn't always brag about the taste or the quality of the food. But taken as a whole, this is really a great place. I've been in 3 other rehab centers in the San Antonio area and none compare to this place. The nursing staff are generally kind and patient. Managers are always present and stopping by the room to check that I don't have any issues or complaints. I also had an ambassador that came by a few times every week to check how clean my room was, to ask if I was comfortable and sleeping well. They really DO run a top-notch facility at Silver Creek Manor. I read some of the other reviews before writing this and I can tell you one thing.... the bad ones I saw don't really have anything to do with the truth. I saw first-hand how caring, how dedicated, and how professional their staff really behave and I can tell you from my experience - I am nothing short of grateful. Thanks to each and every soul that makes Silver Creek a first-rate hospital and rehab center.

  • Christine Ge
    ★★★★★ 6 months ago

    I would like to Thank Donald and Angelica for taking such great care of there patients even if they have so much to do. Every time I come here there always at there best! Also you have such a wonderful person that does your bingo and recreation stuff Rebecca always tries her hardest to make everything and everybody happy. She sure does do a wonderful job with bingo and the fiesta plus a whole lot of other thing. One more Thank you to Darrin who always runs circles around what needs to be done around there!

  • Jax Tiller
    ★★★★★ 9 months ago

    Outstanding, professional and courteous just to name a few. The entire staff will do what's needed and one review stated some of the nursing staff wasn't nice, then show me one place in the entire world where everybody's perfect. Every place has a bad apple and if that's the case they won't be working at Silvercreek.

  • Darwinnn F
    ★★★★★ 8 months ago

    Just wanted to let everyone know that there is 3 CNAs who work here who assulted one of my family members, she had a baby with her when this incident happened. They were fighting in the middle of the street with their work badges on. We are currently filling assault charges on one of them and her names Emerald Cauldio she's 22 and she works here with patients. We called the office and they are taking her side but it's ok because we have the police involved. I'm only posting this because I wouldn't want my family members in a place with people who act this way outside of work. Imagine how she does with patients alone. This girl was on her lunch break when the incident happened this is unethical behavior of an individual who works in the health care profession.

  • Gerard Laskowski
    ★★★★★ 10 months ago

    I was a short-term care resident referred to Silvercreek Manor by the VA Administration from February 21, 2019 through March 28, 2019. I have been more than impressed by many of the various departments and staff within the facility. The Social Worker Kimberly H. really poured her heart and soul into assisting my discharge from facility. Rebecca in activities bends over backwards for people. She helps with anything from sewing up torn clothing, connecting patients with long-lost loved ones, and so much more. Rick in dietary was awesome at getting the meals I preferred out to me and his staff are all very attentive, kind, and soothing. When I first admitted, I wasn't sure how things were going to go in therapy. Cristian immediately explained the program in his unique and funny style - telling me very clearly that I was not here for vacation but to get strong enough and independent in my mobility skills so as to allow me a safe return to the community and resumption of the life I WANT to live. The rehab staff including Annette the OT, James, PT Assistant, Liana, Assistant to the Director and PTA, among others went above and beyond to keep me interested and motivated in the challenging activities they guided me through. In many ways I wish I had another 30 days to spend here with the rehab team. I am eternally grateful for their professional yet personal manner of representing their professions as outstanding as they do. I wish them all the very best in life. This has been the type of experience that is life changing and unforgettable. The rehab team's knowledge is thorough and they set a new bar in standard of care. I hope soon to return as a volunteer or a visitor. Sincere gratitude, Mark G. Laskowski.

About Silver Creek Manor

General Information

Legal Business NameUvalde County Hospital Authority
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareMay 7, 1986 (34 years)
Capacity120
Residents106
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silver Creek Manor

Silver Creek Manor was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silver Creek Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.1%
96.0%
96.0%
96.0%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
60.6%
65.4%
57.9%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.9%
28.4%
24.7%
26.2%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.1%
10.7%
12.6%
13.2%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
33.3%
25.0%
23.7%
22.0%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
16.0%
12.3%
9.0%
12.7%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.1%
0.0%
2.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
1.4%
1.6%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
5.5%
5.9%
5.6%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
1.1%
10.1%
5.8%
4.7%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
0.0%
1.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.1%
96.7%
98.3%
97.7%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
70.7%
70.7%
70.7%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.8%
55.3%
42.5%
38.2%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
1.0%
0.0%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.6%
0.0%
0.0%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.8%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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