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Regent Care Center Of San Marcos

  1. Skilled Nursing Home Facilities
  2. Texas
  3. San Marcos Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Cookie Monster
    ★★★★★ a year ago

    Regent care doesnt care about their employees they only care about theirselves ive heard so much about this place i wouldnt want to work here but yet " regent care is a great place " they say

  • Christine W Cruess
    ★★★★★ 6 years ago

    My mother Laura W. has been a patient at Regent of San Marcos since January 12, 2013 and she has been very pleased with the care she has been given. The staff is very caring and dedicated. Thank you Regent Care for making her life more comfortable.

  • Jasmine Ybara
    ★★★★★ 2 years ago

    This is the worst facility in san marcos. Staff does not care about the residents.down my grandmas hall the cna did not get any of the resident's up and went to go pick up their trays aftet dumping them in the room.umm CHOKING HAZARD. The nurses are incompetent as it gets.no one could tell me when she had her meds.and when she ended up in the er apparently she was having seziures for 2 days and they dropped her twice.none of which was documented.!!!dont let your loved ones live here.HORRIBLE PLACE.

  • Trenton Motal
    ★★★★★ 3 years ago

    Friendly staff and great programs. Better than the other nursing homes, but still a nursing home.

  • Lee Luna
    ★★★★★ 3 years ago

    The care practices at the Regent are problematic, I have witnessed poor care for these elderly folks, including for my own father in-law, long delays for care, lack of compassion are just a few complaints I have. The most serious would be when we received a well check call from someone at the Regent that my father law was not being responsive, when my partner arrived she found her dad sitting with his head hanging, alone in the hallway lethargic and barely responsive, apparently sitting there for some time since his shirt was soaked from drool. the staff claims he was in his chair for just a few minutes. The staff was asked earlier that morning to keep him in bed since he was not feeling well and had a fever, they were also asked by a family member to give him soup that day, that also did not happen, the staff constantly points fingers at each other, that is an indication of unethical practice. He was immediately taken to the ER where he remained for a few days in ICU, long story short my father in law was unattended and ignored, he COULD have choked to death that night if we would not have received that well check call. When we reported this incident to the Director of Nurses Brunni Kennon and the Director Chris Rodrigue we were told they would look into the incident and assured us as long as we reported these types of incidents they would take care of them, and that we could call them anytime, Brunni gave us her card and told us to call after hours if need be, we left her office feeling good about changes that needed to be made with some of the staff members (Nurse Lisa) although when my partner called her a couple of weeks later about another concern she had, Brunni seemed aggravated, was rude, unprofessional and hung up on my partner, that incident was something small but needed to be dealt with at the time. All we wish for is good quality care for our family member and for him to be treated with care and kindness during this horrible time in his life, he deserves it!! he fought for our country and raised a great family. If it were up to my partner and I we would have him removed immediately, unfortunately it is not solely our decision. Please consider another care facility for your loved one. Most of these people with an exception of a hand full will lie, cover up and frankly just not care.

About Regent Care Center Of San Marcos

General Information

Legal Business NameRegent Care San Marcos B-3, Limited Partnership
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 3, 2009 (10 years)
Capacity174
Residents106
Percent Occupied61%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regent Care Center Of San Marcos

Regent Care Center Of San Marcos was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
KSomeImmediate JeopardyComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
KSomeImmediate JeopardyComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
KSomeImmediate JeopardyComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
KSomeImmediate JeopardyComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
FManyPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
FManyPotential for HarmHealth InspectionUse a registered nurse at least 8 hours a day, 7 days a week.
ESomePotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
ESomePotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regent Care Center Of San Marcos require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 25min
ReportedExpected
CNA
1hr 5min
35min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 5min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.1%
98.1%
98.1%
93.1%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.6%
41.9%
50.0%
53.7%
49.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.5%
19.4%
23.5%
28.6%
25.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.0%
17.1%
24.6%
26.7%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose ability to move independently worsened
21.7%
27.6%
32.9%
32.9%
16.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who received an antipsychotic medication
9.7%
15.7%
19.7%
27.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.1%
5.6%
5.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who lose too much weight
4.6%
6.2%
6.1%
8.6%
6.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of high risk long-stay residents with pressure ulcers
1.2%
2.3%
4.6%
4.8%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who have depressive symptoms
5.2%
6.5%
5.6%
13.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a urinary tract infection
5.1%
6.4%
7.6%
5.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
2.7%
1.6%
3.9%
1.9%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.2%
96.4%
99.1%
93.7%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.4%
90.2%
90.4%
90.4%
75.4%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.1%
44.7%
45.1%
63.6%
60.0%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who made improvements in function
1.3%
0.0%
1.3%
2.6%
11.5%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
3.9%
2.5%
2.4%
2.7%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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