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Sherman Healthcare Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My Mom is not happy here. She is afraid of some of the Nurses and Aides. She has Alzheimer's and Type 2 diabetes. They claim to be a Memory Care Center but they never do anything to help the patients in the lock down with their memories. They are very understaffed especially on weekends. The food is horrible and they keep telling me they are feeding her a diabetic diet. She has gone from weighing 130 to over 180 in the three years she has been their. She has developed Cellulitis and has edema in her legs. They are supposed to put the compression socks on her when she is sitting in her chair but will not use them. She was walking but is no in a wheel chair and most of the time they don't even get her or her room mate out of bed. She has asked me to find her another place to live.

  • ★★★★★ 9 months ago

    Excellent therapy! Everything is downhill from there! Food is terrible!!!! The whole place is filthy!!!!! Many of the aides have an attitude and are allowed to get by with it because they are related to someone else on the staff. LACK OF FEELING OF CARING!!!!! TOTALLY UNACCEPTABLE!!!

  • ★★★★★ a year ago

    This place is a complete joke and has no business taking care of elderly, vulnerable patients. The staff are highly unprofessional and under qualified to provide "state of the art" care to the patients that live in this Godforsaken facility. My grandfather currently resides here, for now. He is an Alzheimer's patient; he presents all of the behaviors and mannerisms typical of Alzheimer's Disease. I understand the complexity and frustration when providing oversight and care to these patients; however, as a "Alzheimer's and Dementia" certified facility, there should be significant training and at the very least compassion for patient care. There are clear signs of neglect and psychological/verbal abuse and they will be addressed accordingly. Place all of the above stated aside, this facility is downright nasty and unclean. It smells horrible, the patients rooms are filthy and the floors look like they've never seen a mop. Furthermore; the residents are not provided adequate hygienic care. If you're considering moving your family member to this facility, please do your research and do not settle. I would never recommend this facility to anyone, under any circumstances.

  • ★★★★★ a year ago

    You are always worried when trusting your love ones to a nursing home, However, the staff here are amazing, caring, they share their lives with my parents, a couple of the staff comes in on their day off and paints my moms fingernails no charge just the goodness of her heart. When we were moving them in, anything we needed, shelves, hooking up tv, they were just so helpful. The only thing that I am having a problem with is the food they serve. Many times they have the same thing two or three times a week, breakfast is cold and no variety, We take a lot of food in, because mom needs to eat a high calorie diet. So if this one thing could be improved they would have five stars. But at this point we are blessed that everthing else is so wonderful.

  • ★★★★★ a year ago

    When we first moved Mom and Dad in everything "seem" to be pretty good but by the 2nd month and on it has seem to go downhill from there. They advertise expert care in Alzheimer's and Demetia care but their CNA staff are HIGHLY UNDERTRAINED!!! They are supposed to be getting bathed 3 times a week but their lucky to get 1 bath a week. Now that's my mother that's easy to take care of, My Dad on the other hand is more difficult to deal with because he does have Alzheimer's so in return he may not quiet act like he should but they are supposedly certified nurses AIDS.Im not sure what they teach in that class but these people act like they are not trained to be around geriatric/dementia patients. I would say they need to look into a new profession like Jack in the box so they can learn people skills.I will say they have one med aide there that really knows her job, her name is Teressa. She is on top of her job.The other one is well not so up to speed, she has almost given wrong medsif my mom would not have stopped her. That could have been a bad deal because it was a narcotic that was my moms and was almost given to my dad.In my opinion from what I have observed and seen and been told by some of the employees that currently work there is that the place is HIGHLY MISMANAGED!!!! For the most part they have a few nurses and cna's that are pretty good, also as far as their food.. It's quiet ridiculous what these elderly some diabetic people recieve on their trays. For ex: my mom got her dinner a couple of days ago with a ham sandwich and a cup of spice cake and a piece of cornbread! What does a piece of cornbread have to do with a ham sandwhich?? Except a bunch of carbs and starch! Where are the omelet so they advertise on their sign? Not in the residents plates, that the state is paying them 3,000.00 month for each one!!! Lastly what is the nursing homes Fall protocol for a resident that fell and banged her head so hard the next door resident was startled by it??? Oh I guess if it happens on the weekend the ER is closed... NOT!!!! It's because someone didn't do their job and don't care about their residents apparently.So I called the dr office and got the ball rolling and guess what? Now my mom is in the hospital.I could go on, I have a book with all kinds of documentation in it all this is , is poor patients care.I sometimes sit and wonder what happens to those poor people out there with no family to have their voice for them and defend them!!!! Not a happy camper right now!!!

About Sherman Healthcare Center

General Information

Legal Business NameNexion Health At Sherman, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 12, 1992 (25 years)
Capacity107
Residents70
Percent Occupied65%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sherman Healthcare Center

Sherman Healthcare Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

July 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
FManyPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sherman Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
4hr 10min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
92.6%
92.6%
92.6%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
96.1%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
16.3%
21.7%
26.7%
21.6%
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of low risk long-stay residents who lose control of their bowels or bladder
56.5%
60.0%
62.1%
68.9%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.0%
22.7%
19.8%
18.9%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
32.8%
35.0%
35.3%
41.9%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
32.4%
25.0%
28.1%
26.7%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
1.0%
0.0%
1.4%
1.2%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
4.0%
5.3%
2.9%
1.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
3.1%
6.5%
3.4%
0.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
18.1%
16.7%
10.9%
17.9%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.6%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
4.0%
2.6%
2.9%
6.3%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
1.7%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

66.7%
59.3%
-
82.6%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
66.7%
66.7%
66.7%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
14.3%
-
-
-
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
-
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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