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Wellington Rehabilitation And Healthcare

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ a month ago

    So I had to put one star just to comment. This place is for the dogs. I was just there for a couple of hours(the plan was for 2 weeks). The charge nurse Karen was uncaring, rude, disrespectful, poor work ethic, loud, thought she knew everything...I could go on and on. Please for the love of god, don't send your loved ones there!! The director of marketing makes the facility sound wonderful but in actuality it's disgusting!!

  • ★★★★★ 7 months ago

    Do not let your loved one go to this facility. My father-in-law was moved to Wellington's skilled nursing area for in-patient rehab after being discharged from the hospital for a broken leg. He has multiple health issues on top of this. He arrived on a Friday, and we were trying to get him moved almost immediately. I have a 3 page list of problems we encountered that we'll be reporting, and I wouldn't publish it anyway due to privacy for my father-in-law. But here are a few telling things to give you an idea of their attitude: 1. Given what they do, they should be very sensitive to trip and fall hazards. I watched 4 employees step over a sprinkler hose sticking out that was supposed to be tucked into a sidewalk crevasse located right outside the therapy room door. After mentioning it on Saturday, someone finally did something about it Monday. 2. After raising concerns and trying to get him moved over the weekend, we spoke with the Director of Marketing late Saturday night, who agreed to meet with us on Monday morning at 8am. After I called to ask him Monday at 8:15 if he was still going to meet with us he arrived with the Assistant Director of Nursing. Both immediately started to justify things without taking the time to ask any further questions or to see if anything had occurred since we spoke. During that time, another nurse came in to get his vital signs that we asked to have taken. He did not want to get the finger cuff put on. The nurse got very annoyed and yanked the pressure cuff off. Regardless of it they are trained to not fight with patients if they are argumentative, the annoyed and rude behavior of the nurse in front of the directors is indicative of the attitude and culture they allow there. 3. When we were finally able to get him moved Monday to Temple Meridian (which I highly recommend) they would not send medications due to their policy. That is fine, so I requested a list of the medications they had given and when the last time he received them was from the Director of Nursing. The records were completely inaccurate, stating that he had not received some medications when in fact he had, and stating that he refused them, which he had not. I was in the room as were 3 other people when he took them. The DoN seemed completely unconcerned that the records may be wrong. There are a ton of small things, but just beware - the majority of the staff truly just seem to not care, and the standards the facility has for "quality care" are not at a level conducive to patient health or well-being. And don't believe the "sparkling clean" statement on their website either. In one weekend I went through a bottle of Windex and a bottle of disinfectant cleaner.

  • ★★★★★ 4 months ago

    Wellington is a five-star rated facility by the Center for Medicare and Medicaid Services. They have a great nursing staff and their therapy team is second to none. It is an amazing facility with a great team.

  • ★★★★★ a month ago

    Since my brother in law HS been there he's fallen 4 times and now has a broken hip. If that's not bad enough, he has bed sores that's now infected to the bone and his femur is probably infected too. Hiseextrem

  • ★★★★★ a year ago

    Very hard for someone to answer the phone and when the lady do answer she acts as if she owns the people there. Its like you can not talk to them unless you get her permission. Hard to reach the administrator and/or the D.O.N. It's like do you have an administrator. Seems like they pretend to take your name and number to give a message to the right person but no one ever calls you back. Poor customer service. Poor relations to the outside meaning that if you call and leave a message, at least someone should return your call. I bet if I was seeking to admit someone they will return that phone call.

About Wellington Rehabilitation And Healthcare

General Information

Legal Business NameWellington Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 14, 1986 (32 years)
Capacity124
Residents58
Percent Occupied47%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wellington Rehabilitation And Healthcare

Wellington Rehabilitation And Healthcare
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Texas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
CManyPotential for Minimal HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
CManyPotential for Minimal HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

October 21, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

January 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionDispose of garbage and refuse properly.
FManyPotential for HarmHealth InspectionEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
BSomePotential for Minimal HarmHealth InspectionProvide bedrooms that hold no more than 4 residents per room.
BSomePotential for Minimal HarmHealth InspectionMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wellington Rehabilitation And Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 20min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
1hr 10min
1hr 15min
ReportedExpected
RN
5hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.4%
94.3%
94.3%
94.3%
91.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
62.0%
100.0%
100.0%
100.0%
89.8%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
48.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.4%
18.2%
20.8%
18.2%
27.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antianxiety or hypnotic medication
33.8%
20.3%
31.6%
19.2%
20.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose ability to move independently worsened
10.6%
11.4%
10.9%
4.4%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who received an antipsychotic medication
15.2%
19.5%
25.0%
12.2%
19.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
0.0%
0.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who self-report moderate to severe pain
10.0%
4.2%
11.8%
18.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who lose too much weight
0.0%
2.9%
5.6%
9.4%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who have depressive symptoms
2.0%
6.2%
3.9%
4.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a urinary tract infection
2.0%
2.1%
2.0%
0.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
4.6%
3.6%
3.3%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

26.2%
60.6%
88.0%
92.3%
74.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
46.5%
46.5%
46.5%
71.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.4%
55.5%
54.7%
51.4%
55.7%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who made improvements in function
3.8%
2.8%
2.5%
1.0%
14.2%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
0.0%
0.0%
1.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
0.8%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016TX
Percentage of short-stay residents with pressure ulcers that are new or worsened



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