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North Canyon Care Center

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Alan Gomm
    ★★★★★ a month ago

    My stay here for the most part has been good. The first three days my meals were cold and needed reheating. Then I was able to go to the dining room and the meals were really good. The staff was really top notch. Some standouts were Nurses Megan, a Robert, Steph, and Andrew. CNA Kaleah, Emily, Stephanie and esp Deanna. The worst part was showers. 5 days between first two and six before next one. That's unexceptible. Except for that I would love to use you again if needed.

  • Clyde Williams
    ★★★★★ 6 months ago

    The day our mother was supposed to be transferred from Logan to Bountiful to a different care center, they gave away her bed and we had to scramble to find a place for her to go. North Canyon was great to work with and extremely helpful in making the arrangements. The staff was friendly and kind and mom was pleased with the facility. We were so grateful for the rescue!

  • Kevin Greenlese
    ★★★★★ a year ago

    My mom was there recovering from an illness. The room was always clean. Mom recieved great meals. Her recovery time was really smooth. Anytime I stopped in the nurse staff answered any question I had. If your loved ones need rehabilitation services use North Canyon.

  • Shelby Baird
    ★★★★★ 7 months ago

    My dad is currently there after having a stroke and a heart attack. They stuck him in a tiny room with a broken call light. They are constantly late with his meds, the nurse is not there when she says she will be. He is paralyzed down the left and can't speak, so he can't do anything or say anything about it. I would not recommend this facility if your family member is in critical condition. He's there waiting for his surgery and we are very upset that the University Hospital passed him off.

  • Michael J
    ★★★★★ a year ago

    Today my great aunt who is staying at North Canyon Care Center told me that when the staff got done taking her back to her bed they left her gate belt strapped around her which was cutting her breathing off and they did not connect her call button back up and then they left her. They also left her sling on which ended up digging into her neck. She did her best to yell for assistance but her voice is very shallow, hence the need for a call button. I'm not sure if I should be happy that they took her to the bathroom instead of telling her to just use her diaper because they did not have the staff or time to help her or if I should be upset that they caused her to suffer and be fearful she was not going to be able to breathe. Although certain staff members have been very nice to me and my aunt there are certain things that leave me with great concerns about her over all care and negligence that has me fearful for her safety

About North Canyon Care Center

General Information

Legal Business NameAvalon Care Center Bountiful 350 South LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 16, 2006 (11 years)
Capacity102
Residents50
Percent Occupied49%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for North Canyon Care Center

North Canyon Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintGive or get emergency care by a doctor 24 hours a day.

April 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of North Canyon Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 45min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 10min
1hr 5min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.0%
98.0%
98.0%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.2%
54.2%
60.9%
55.6%
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.5%
17.5%
21.1%
22.2%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.1%
12.6%
24.3%
8.8%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
11.9%
14.9%
12.2%
16.3%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
5.1%
2.4%
5.3%
2.9%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
15.0%
8.3%
16.7%
15.2%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
13.3%
12.5%
4.7%
0.0%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
9.1%
15.4%
0.0%
2.8%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
12.9%
11.1%
8.3%
9.5%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
4.4%
2.1%
4.7%
4.3%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
2.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
1.7%
3.3%
4.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
96.9%
95.7%
89.0%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
84.6%
84.6%
84.6%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.4%
78.0%
80.8%
72.5%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
15.9%
12.5%
25.6%
21.6%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.8%
2.5%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
4.1%
0.0%
1.6%
3.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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