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Willow Glen Health And Rehab

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    So impressed with the nurses and staff that have been working with my mom. Thank you for providing compassionate care to her and the other residents of your facility. The care you provide has been a great peace of mind for our family and we are very grateful. Thank you!

  • ★★★★★ a month ago

    It takes too long to get help when you beep them. The staff is understaffed.

  • ★★★★★ 11 months ago

    After working at Willow Glen for nearly a year, I have learned how hard it is. Most of the CNA's there are very good and know what they are doing, but are not appreciated hardly at all. As a CNA, bonuses are almost never given out, and the pay is horrible for how hard it is. It is not the residents who live there faults, but I would have to say it is the management's fault. They boss everyone around and tell the CNA's what to do without helping out themselves. It seems like they expect us to do everything. Almost everyday was stressful and hard to deal with. So any CNA or even nurse that can deal with working in a such a place deserves some credit. Even with a good attitude everyday, all of the workload is still heavy and the day is still stressful. There was never enough staff to keep the residents happy or to share the workload, because of this, Willow Glen goes through so many workers, it is just simply too much to handle. Since staff is alway short, the residents are never taken care of in the way they should be. Something needs to change.

  • ★★★★★ 2 months ago

    Very under staffed!

  • ★★★★★ 3 weeks ago

About Willow Glen Health And Rehab

General Information

Legal Business NameWillow Glen Health & Rehab, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1984 (33 years)
Capacity84
Residents49
Percent Occupied58%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Willow Glen Health And Rehab

Willow Glen Health And Rehab
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Willow Glen Health And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 40min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.2%
97.2%
97.2%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
-
-
-
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.2%
18.5%
19.2%
20.8%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.2%
4.5%
45.3%
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
17.1%
12.9%
15.6%
23.3%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
10.0%
3.7%
16.0%
16.7%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
2.9%
5.2%
-
6.5%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
10.0%
6.1%
3.2%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
8.0%
4.3%
4.0%
4.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
5.9%
3.3%
4.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
2.9%
3.3%
9.1%
6.5%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
3.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.2%
100.0%
100.0%
96.3%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
90.7%
90.7%
90.7%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.3%
80.1%
66.3%
71.0%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
7.8%
6.2%
13.9%
18.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.8%
1.8%
2.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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