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The Peaks Care And Rehab

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Reviews
Overall Rating 4.8 / 5.0 ★★★★★

  • Dave Mitchell
    ★★★★★ a month ago

    The Peaks has been a pleasant and professional place. needs, wants and requirements have all been met. the people are cheerful and enjoy what they are doing. I would highly recommend The Peaks for a rehab location.

  • Charleen Parry
    ★★★★★ 6 months ago

    Being only 16 units creates a warm, friendly family environment which I enjoyed. Their kitchen produces excellent food.......even made(from scratch each day) delectable pies, cakes and pastry! My main courses were able to be Gluten Free. The dining room with lots of windows,has a charming large stone fireplace with a raised hearth. Opposite that wall is a beautiful carved black grand piano. I so enjoyed listening to performances on it by patients, their guests, as well as scheduled professional musicians accompanied at times by a variety of other instruments. There is a large screen TV in each room, 1 in the piano room and 1 at the opposite end of the building close to the therapy room. Facility and patients are always kept clean. Wonderful staff! ENJOY Charleen

  • Jan Carlisle
    ★★★★★ 6 months ago

    The entire staff is 100% dedicated to your well being and care. Even more important, they do it with a smile and warmth. Every single staff member that I had any contact with went far beyond their duty and worked with me to make sure my recovery was done in a caring and secure way. If I had to use one word to describe my care it would have to be loving. Everyone seemed to REALLY care about me and did anything they could to ensure that my every need was addressed.

  • Margo Ungricht_wms
    ★★★★★ 7 months ago

    My husband came under the care of The Peaks Care and Rehab following a month's stay at a specialty hospital and a stroke ICU for a month prior. When we arrived, we noted the home-like atmosphere, and a staff that genuinely cared for and loved their patients and the family members of the patients. We were at The Peaks for a month, and saw the entire staff - nursing, kitchen, and management take personal interest in the well-being of their patients and their families. Even though this facility is tucked among four-plexes and on a side street, and it is a small facility, the folks there demonstrated keen understanding of patients' needs, whether rehabilitative like my husband, or palliative for those in hospice. The small physical therapy gym is always open for patients to use; the kitchen staff prepare nourishing, fresh-produce meals which are appealing...and a pot of coffee is usually on. Family support of patients is welcomed and encouraged, and even though we might be in the way sometimes, the folks at The Peaks don't see it that way. When we left to get my husband specialized stroke rehab at another facility, we were leaving good friends and mentors behind.

  • John Yelland
    ★★★★★ 4 months ago

    My experience with The Peaks Care and Rehab has been splendid. The staff always go the extra mile for their patients and visitors. The atmosphere they have created is very comfortable and "home-like", creating a relaxed, intimate experience. I highly recommend The Peaks Care and Rehab.

About The Peaks Care And Rehab

General Information

Legal Business NameHamilton House Orem LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 9, 2012 (5 years)
Capacity16
Residents12
Percent Occupied75%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Peaks Care And Rehab

The Peaks Care And Rehab
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
CManyPotential for Minimal HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

July 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

February 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Peaks Care And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA

50min
ReportedExpected
LPN
2hr 30min
1hr 35min
ReportedExpected
RN
5hr 20min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
98.9%
100.0%
100.0%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
87.6%
87.6%
87.6%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.3%
74.1%
81.3%
71.8%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
12.5%
3.7%
0.0%
3.7%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
4.5%
6.6%
4.3%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
2.1%
2.3%
4.5%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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