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Avalon Valley Rehabilitation

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    My mom just had open heart surgery, she diabetic, needs dialysis, and has an infection called C. Diff. Her room and everything around is supposed to be clean to control spread of infections. The wheelchair they gave my mom had several cigarette burns and had caked on food and crust from I don't know what... AND this was on her 1st day here at Avalon. She just got her oxygen removed a couple of days ago and they put her in a room where she can smell cigarette smoke from outside. She was admitted at 4pm yesterday and when I went to visit her at 7:30pm, she was still waiting for her food. THEY FORGOT ABOUT HER! This place is filthy and smells. IF YOU CARE ABOUT YOUR LOVED ONES, DON'T SEND THEM HERE!!!

  • ★★★★★ 7 months ago

    The first night my husband was there well no one ever came to talk with him. Second day they served breakfast on a dirty tray and food was half on plate and half on tray. They gave him no silverware to eat with. That night they forgot to serve my husband dinner. Next morning shower time. Went into the the closet to get towel and wash cloth. The wash cloth was dirty and had blood on it. That took the cake I took my husband out of there. This place is a bad place and I have all the pictures to prove what I say. I'm doing this yes for my husband and for all the people there who can't talk for them self. This is wrong. I seen the people press there bell to have a nurse to see if they need some thing and no one would go because they are under staff. My husband asked for a glass of orange juice they brought it but the cup was dirty so he didnt drink from it. They came and asked if he wanted more ice in his cup and he said yes then asked if he wanted water in it and he said yes so she went to the rest room to full it up in the sink in stead of a fountain. Guess if it was a emergency. I worked in a nursing homes and I know what has to be done to take care of sick people. My husband has a infection and I didn't need him to get another one. They want to make it up to my husband, but how do you make up the experience you showed him when he got there..

  • ★★★★★ a year ago

    Anyone who cares for my mom as long as your facility did before she passed deserves the best review. She was happy here, she made friends at Avalon and will miss all those who helped her make life a little better. I even started visiting every day before my mom passed, was able to eat lunch with her and feel comfortable spending time with my mom at your facility. Thank you, i will miss my daily visits and seeing all the kind faces there.

  • ★★★★★ 9 months ago

    This place sucks. No one answers the phones or seems to care about the patients. I believe the people that work here at avalon are just there for a paycheck nothing else.

  • ★★★★★ a year ago

    My wife did CNA clinicals here for 3 days. I can say, just from the stories she told me, this place is horrid. There are many patients with many bed sores, an indication the patients don't get adequate care. Also, there are patients with serious infectious diseases (MERSA) that should be kept confined, but instead these people were allowed to walk the halls freely, with no warning to the other residents or staff (or CNA 's there for training). There should be signs on the outside of the rooms of patients with these serious diseases to prompt people to don proper protective equipment, there are not, which happens to be a violation of state medical procedures. My wife was appalled at the overall lack of adherence to the procedures she spent the previous 3 weeks learning. I would not recommend this place to my worst enemy.

About Avalon Valley Rehabilitation

General Information

Legal Business NameAvalon Valley Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 6, 1997 (21 years)
Capacity140
Residents98
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Avalon Valley Rehabilitation

Avalon Valley Rehabilitation
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 2, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$52,755 fine

May 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

October 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Avalon Valley Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
1hr 15min
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.1%
99.1%
99.1%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.5%
43.5%
45.2%
53.8%
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.0%
26.6%
32.9%
29.0%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.2%
17.5%
20.2%
19.3%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
7.1%
3.3%
1.8%
3.8%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
6.8%
14.3%
7.2%
10.3%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
8.1%
2.4%
2.6%
1.9%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
6.1%
7.7%
12.9%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
2.7%
3.0%
0.0%
3.3%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
41.0%
36.7%
20.9%
8.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
6.5%
5.1%
2.2%
2.4%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
1.9%
3.1%
2.2%
3.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
1.2%
1.2%
4.7%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.9%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.4%
96.9%
89.6%
75.0%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.4%
94.4%
94.4%
94.4%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.7%
59.9%
51.3%
50.5%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
32.4%
30.6%
24.2%
20.0%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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