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Avalon West Health & Rehabilitation

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 11 months ago

    The staffing here at Avalon West has been nothing but incredible! The doctors that have come in to see my father have also been very great and are always very nice to my father. The therapy people here are amazing, my dad loves them all, and always work great with him. They all have taken very good care of my father. He has been here four times in the past. Avalon West will always be my number one chose over all facilities.

  • ★★★★★ a year ago

    Okay, overall I gave them a 5 star rating. The good; they were prompt, helpful and eager to help my dad. The staff is mostly friendly, (I had to remind the receptionist to smile, it couldn't be that bad of a day). The rooms are a tad small, but the entire facility has been updated in the past 3-4 years. The fair; I think some of the staff is a bit apathetic to the residents there. I also think the facility may be a little understaffed, specifically the non nursing staff. It seemed the office staff was a little light. That being said it's a pretty nice place. My dad said the food was great.

  • ★★★★★ a year ago

    I am a physician at Avalon West. I have worked here as a consultant for over 20 years. I have seen many changes including numerous administrators and directors of nursing. For the last 10 years, I have seen continual improvement. The administrator and DON are available to speak with residents and families at almost any time. I have worked with them at other buildings and have seen nothing but caring for the needs of others. When staff make mistakes which affect residents, those problems are dealt with swiftly, and there are no favorites. Over the years I have worked at close to 50 different facilities and Avalon buildings are my favorites. Avalon West is a great building, and I would live there if I had to choose a place.

  • ★★★★★ 10 months ago

    This is a great place to work at, I love it here. The staff is friendly and willing to help out when needed.

  • ★★★★★ 10 months ago

    Lazy staff. I'm an RN and had to fight every visit to get my Dad the care he needed. He had 4 teeth and I could never get them to provide oral care. One good thing he never got a bed sore but I think that is because he could turn himself. Horrible food. I would think of trying another place before this one. Unfortunately most places for our elderly are understaffed and their aids are under trained. The RNs are all basically lazy.

About Avalon West Health & Rehabilitation

General Information

Legal Business NameBennion Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 18, 1977 (40 years)
Capacity120
Residents81
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Avalon West Health & Rehabilitation

Avalon West Health & Rehabilitation
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionDispose of garbage and refuse properly.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionMake sure that doctors visit residents regularly, as required.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionAllow residents to have visitors.
DFewPotential for HarmComplaint+InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

January 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

October 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPermit residents to remain in the facility and not be transferred or discharged without adequate reason.

April 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Avalon West Health & Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
20min
45min
ReportedExpected
LPN
1hr 30min
1hr 25min
ReportedExpected
RN
4hr
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
76.3%
76.3%
76.3%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
89.6%
88.7%
90.4%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
71.0%
48.6%
82.9%
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.2%
21.2%
22.0%
17.1%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.3%
27.9%
34.5%
17.2%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
7.0%
7.8%
3.3%
6.1%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
6.4%
12.2%
22.4%
20.0%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
9.6%
7.4%
7.5%
15.3%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
4.2%
0.0%
0.0%
3.8%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
3.9%
6.7%
4.4%
2.4%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
16.4%
12.3%
11.9%
8.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
5.6%
4.5%
1.6%
0.0%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
4.2%
1.5%
1.6%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
1.3%
2.8%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

49.8%
60.4%
61.9%
66.8%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
56.4%
56.4%
56.4%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.1%
60.3%
67.6%
65.3%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
19.2%
16.8%
14.7%
13.0%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
2.3%
2.4%
1.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.4%
0.8%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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