Search for Skilled Nursing by ZIP Code:  :

Highland Care Center

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Utah (UT)
  4. Salt Lake City
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    I strongly recommend not to be a vendor for this company. You can never get a hold of anyone and leaving messages is just a waste of your breath. We are not sending out their orders until they are caught up and now have to prepay before we send out any further orders.

  • ★★★★★ 5 months ago

    That's awesome! I loved looking at the pictures! Beautiful! That's where my dad is staying. I'm looking forward to seeing him there soon.

  • ★★★★★ 9 months ago

    This place is NOT the place to send your loved ones. This is a place you send someone you do not care about. You are sending them to their death here. I have a lifelong friend who's in there at this time and the board of health NEEDS to be involved here. The staff here only work for the money not the people. My friend has literally waited hours upon hours for restroom needs, medicine (vital for life mediation), food is not good and the caring is not there. She just had major surgery on her shoulder and can not move it (voiced by her doctor) yet they want to start therapy now and use her arm. Her arm is immobile at this time. They say they don't know how to deal with her and do not have time to learn. This is not right since they claim they were ready for her and gave the ok for her to come there. She came straight from the hospital to this facility and since it had 5 stars she thought it was a good place. Boy was she ever wrong on that thought. She has to be in this place for the next 4 or 5 months and her friends and family are worried about her. There has already been multiple complaints made to the staff and head of staff, yet nothing has gotten better. So like I said If you love someone don't send them here, this is where you send people to die!!!!!!!!

  • ★★★★★ 4 months ago

    DO NOT TAKE YOUR RELATIVE HERE. MY FATHER TOLD ME TONIGHT THAT HE DEOSNT THINK HE WILL LIVE IF HE STAYS AT THIS FACILITY. THERE IS ABSOLUTELY NO COMMUNICATION BETWEEN PEOPLE HERE. Things have only gotten worse and we are moving my father out of this place. Your relatives will not survive this place. The staff doesn't communicate about appointments and drag patients to appointments at the VA when they don't have appointments and that have been cancelled.

  • ★★★★★ 5 months ago

    My dad was a patient at Highland Care from Feb. to April 2017. We had other family members who had great care there previously. My dad had Hal an RN who didn't give all of the ordered medications. Dr. Kavla held my dad's Procrit which is critical for him. Without it he has to have blood transfusions. Finally they ordered it and by the time it came it was a week late. He ended up in the hospital again being transfused. Franny a CNA dropped my dad 3 different times. Cynthia the Director Of Nursing didn't follow through on things she said she would. One night when 2 CNA's were changing my dad the were giggling and speaking Spanish which according to Cynthia and Jon (administrator) was against policy. But it didn't seem to matter, it happened over and over. I wish that my review could have been better. My dad didn't have a shower in his room so he and to go to the shower room which he hated because there were women being showered at the same time with just a curtain separating them.When we would push the call light the CNA"s would come in and turn it off and say they would be right back. Our average wait time for CNA's was 20 min. many times much later. Too many of the new CNA's weren't properly trained. This was often discussed between patients family members. I wish I could give Highland Care Center a better review. I wouldn't recommend this facility to anyone.

About Highland Care Center

General Information

Legal Business NameHighland Nursing And Rehab Center
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1981 (36 years)
Capacity108
Residents75
Percent Occupied69%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Care Center

Highland Care Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 25min
2hr 30min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 50min
1hr 15min
ReportedExpected
RN
5hr 60min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.1%
100.0%
100.0%
100.0%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
100.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.5%
24.2%
18.8%
12.9%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
0.0%
5.1%
5.5%
12.7%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
12.1%
11.1%
16.7%
13.2%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
3.4%
6.1%
6.7%
6.7%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
8.0%
7.7%
6.3%
7.3%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
15.6%
5.9%
2.8%
2.6%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
9.4%
0.0%
0.0%
0.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
21.9%
9.1%
12.1%
8.3%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
6.2%
14.7%
11.1%
10.5%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
3.0%
0.0%
2.8%
2.6%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
14.7%
7.9%
10.2%
11.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.5%
98.9%
98.9%
98.8%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
98.9%
98.9%
98.9%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.7%
54.9%
55.8%
60.3%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
7.2%
6.4%
12.6%
13.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
2.6%
1.5%
1.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.1%
0.3%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places