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Life Care Center Of Salt Lake City

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    I am posting from the perspective of the grandchild. My grandmother was moved to the Life Care Center after she suffered a stroke. Putting a loved one into care is not an easy task, especially if they suffer from any form of dementia. Life Care Center has many positive reviews, I feel like they are very misleading. Yes, Life Care Center looks wonderful when you enter the doors. You are greeted by beautiful furniture, birds, fresh flowers, and a wonderful receptionist (if she is at her desk). The first time we went to visit my grandmother, the nice receptionist was on a phone call so we patiently waited for her to finish. The call sounded to be from a resident that had been forgotten in the dining room. She finished her call and gave us the information that we needed to find my grandmother's room. We found my grandmother's room, and no grandmother. Not one nurse could tell us where she was. What!?! Finally we found her in the entertainment room. I wish that I could say that our visits would get better during the weeks that my grandmother stayed at the Life Care Center, yet they did not. Almost every single time I went to visit her, someone was left just sitting in the dining room. I had residents come into my grandmother's room to see if I could help them take people back to their rooms from the dining room that had been sitting and waiting since lunch, which had ended over an hour ago. When it came time to move my grandmother to a different facility, almost all of her clothes were missing and most of her medications were also MIA. She had horrible pressure sores, that come to fine out, had not been being taken care of properly. I also noticed that on every visit my grandmother's bottom teeth were always falling out. I understand that resident to nurse/cna ratio is pretty low, however, wound care and basic needs like putting in teeth so one can eat...seems to me to be rather important. Life Care Center just raised their prices quite a bit, I hope that they can get more help. I also noticed that they train CNAs there, which leads me to believe that this is why my grandmother was not getting the proper wound care needed. Would I recommend this facility for a loved one, no. You are paying for your loved one to basically be ignored. Also, what happened to all of my grandmother's clothes???

  • ★★★★★ 9 months ago

    Our family was very impressed by the compassionate, kind and diligent care that the management and staff of the life care center provided our mother and grandmother during her stay at the Life Care Center of Salt Lake City. Our mother was there for 6 month and never did we have a complaint about the care she was given. Due to her progressive dementia she could be very difficult and accusatory to staff but management and staff always treated her with the utmost respect and compassion. Management would take time to listen to her every concern and always responded with a hug and a pat on her hand to calm and reassure her that everything would be taken care of. The dietary staff took special note of her love for cheese and made sure daily she had cheese cubes and cottage cheese available for her. Food was one of her favorite things and she constantly told us how gourmet the food was at the Life Care Center. The laundry staff followed her every request on the care of her clothing even ironing her blouses which was above and beyond what they needed to do. The nurses were so amazing that even when family wasn't there and we had concerns the nursing staff would drop what they were doing and go in to check on her. They would then return my call to keep me informed and involved of what was going on. During her last days it was difficult for family and the staff accommodated our every need as we sat with her. Even after her passing the staff offered to help move her belongings to family member's vehicles. We will forever be grateful to the staff of the Life Care Center for the loving and compassionate care they provided our mother and grandmother. Brandy Harris

  • ★★★★★ 5 months ago

    Loved the facility, especially the fish tank and birds everywhere. That's fun and the staff are really nice and down to earth. Right next to big park and has mountain views and with the fish and tank, and good smell, seems like a happy place for residents

  • ★★★★★ 5 months ago

    Beautiful facility with awesome staff. Two hallways have licensed nurses doing all the care and much more CNAs and nurses than most nursing care facilities I've been to. Rehab staff averages 8 years experience in the facility which tells a lot about the care and treatment of staff. Highly recommend!

  • ★★★★★ 8 months ago

    I work for a great facility, dedicated to patient care. Thanks all! I recommend this facility to friends and family.

About Life Care Center Of Salt Lake City

General Information

Legal Business NameSalt Lake Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 15, 1994 (23 years)
Capacity120
Residents64
Percent Occupied53%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Salt Lake City

Life Care Center Of Salt Lake City
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaint+InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmComplaint+InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

May 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,495 fine
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

February 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Salt Lake City require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 30min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
92.1%
92.1%
92.1%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.3%
-
-
72.7%
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.6%
14.3%
9.1%
10.8%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.4%
6.0%
6.4%
22.2%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
14.7%
14.3%
3.0%
2.6%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
12.5%
0.0%
9.7%
16.2%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
5.4%
0.0%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
8.8%
20.0%
6.1%
7.7%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
12.1%
0.0%
3.6%
15.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
2.9%
0.0%
0.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
0.0%
2.9%
3.0%
0.0%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
2.9%
2.9%
3.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
98.8%
97.2%
94.4%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.9%
94.7%
94.7%
94.7%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
33.5%
42.6%
53.5%
56.5%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
4.1%
5.5%
8.7%
6.0%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.2%
0.7%
0.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.4%
1.1%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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