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Spring Creek Healthcare Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Joshua Ogaard
    ★★★★★ a week ago

    My grandmother was at Spring Creek after she had a fall and broke her hip. Spring Creek has a top notch therapy team that changed her life forever. The nursing team was very attentive and caring. The wound team took very good care of her wound and even solved issues that we didn't know she had. I would very highly recommend Spring Creek.

  • Tracey Hansen
    ★★★★★ 2 months ago

    My mother stayed at Spring Creek for not quiet a year. During that time, my mother experienced several unpleasant, unfortunate days. I wish now that I would have paid more attention to my mothers complaints. When I took my mothers things to Spring Creek, I provided 10 complete outfits for my mother to wear. Slowly, my mothers clothes disappeared. Mother complained that she had nothing to wear. I would bring in more clothing to wear, making sure that all her clothes were marked with her name. I figured that all her clothes would eventually make it to her room. This was not the case. On the day that I transferred my mother to another facility, I went to Spring Creek to collect my mothers personal things. I opened the closet to see one shirt, one pair of pants, and one jacket. When I addressed the issue with the director of the facility, I was told that the clothes could not be found. Once again, I had to go shopping to purchase clothes for my mother to wear. I took a few items so that my mother would feel more at home. A few of the items disappeared. Again, I addressed the lost items with the director of the facility. Again, I was told that the items were no where to be found. One of the items was a hand made picture of Christ that my mother made. This item is irreplaceable as my mother made the picture. My mother has dementia and has moments of anger and aggression. Mother has a hard time remembering and doesn't understand why she does the things she does. During mothers aggressive moments, Spring Creek would ship my mother out to the hospital because the staff didn't want to deal with the anger, or the staff is not trained or certified in how to help people with dementia. On one occasion, I showed up for a visit and my mother was not at Spring Creek. To my surprise, mother was shipped out again and I was not notified. Mother was shipped out to Highland Ridge on Friday and on Tuesday when I showed up, I had to ask where my mother was. All I have to say about this is WOW! Why was my mother treated this way????? When mother did return from the hospital, she was assigned to a new room, new roommate creating more confusion in mother. Several times, I would go to Spring Creek just to calm my mother down. I would often get phone calls from Spring Creek about mother, asking me to return the call. When I could make the call back, the phone would ring and ring. It didn't matter what time of the day I called, the phone would ring and ring until it disconnected me. This I'm sure only made me look like the jerk to the staff, they most likely thought I wasn't willing to return the calls. The food is something that a dog would turn his nose up at. I watched my mother eat her meals several times just to see how much she was eating. I noticed several times that the food was really cold by the time it was served. There are a few good employees at Spring Creek, but over all the facility is way under staffed. I could go on and on. Over all, if I could give this review no stars I would. If you care for your loved one, look somewhere else for quality care.

  • Lila Smith
    ★★★★★ a month ago

    Just came here to give my review about Spring Creek, and was gonna give 4 stars, but after remembering an incident that I sow while I was there visiting my mom, and reading the last review made me change my mind for 5 stars. I`m very grateful that I have my mom at this facility, they are so patient with her, and they do take care of her like it was me, my mom is always been very open to talk, and I know that she would tell me anything, the only thing she tells me is that she wish could be at home, but unfortunately I can`t take care of her right now.

  • Marc Spector
    ★★★★★ 7 months ago

    Terrible staff to patient ratio. My wife fell three different times & was on the floor between 30min-over an hour before a staff member noticed & assisted her. Nursing director is unkind to patients & staff alike. Some of the staff were excellent advocates for my wife (the patient). Physical therapy & social services were excellent. Overall, the patient to staff ratio is so terribly low that it can take hours before a staff member answers the call light, & due to this, I would not recommend this facility.

  • Scott Malzahn Ellsworth
    ★★★★★ a year ago

    I was in the care of Spring Creek for four weeks recovering from surgery on a diabetic foot ulcer. The care was excellent, balancing careful observation and the refreshing openness of personal freedom that a hospital, obviously, cannot provide. I found the food quite good, and the staff friendly, open, and conscientious. The daily routine was pleasant, and the activities offered gave a pleasant variety to my time there. The facility was well-kept-up and clean. I was glad they offered help for me with my mental acuity, my swallowing difficulties, my depression, and, of course, my recovery from weeks of immobility. The physical therapy sessions were delightful, helpful, and, I am glad to say, successful, as I am doing better now than I have for years. I have no qualms at all about unreservedly recommending Spring Creek to anyone in need of a rehabilitation or other health care facility.

About Spring Creek Healthcare Center

General Information

Legal Business NameBeaver Valley Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 22, 1974 (44 years)
Capacity100
Residents63
Percent Occupied63%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Creek Healthcare Center

Spring Creek Healthcare Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Spring Creek Healthcare Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Creek Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 20min
1hr 10min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
100.0%
100.0%
100.0%
93.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
94.9%
95.3%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
86.4%
-
80.0%
49.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.9%
9.3%
12.1%
25.0%
30.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.7%
14.2%
17.0%
0.0%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose ability to move independently worsened
15.9%
9.5%
11.8%
20.5%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who received an antipsychotic medication
7.1%
21.4%
18.2%
5.9%
12.0%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents whose need for help with daily activities has increased
22.7%
17.4%
9.9%
11.4%
10.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
6.4%
5.3%
9.5%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who lose too much weight
10.0%
7.0%
5.4%
2.8%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of high risk long-stay residents with pressure ulcers
2.5%
2.8%
0.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who have depressive symptoms
8.3%
12.8%
5.3%
14.3%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a urinary tract infection
2.0%
0.0%
2.6%
2.3%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.1%
96.7%
86.5%
78.6%
91.4%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.0%
96.7%
96.7%
96.7%
88.3%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.6%
47.2%
48.2%
56.0%
60.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who made improvements in function
23.8%
25.8%
42.3%
18.4%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.8%
1.5%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
1.8%
1.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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