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Woodland Park Rehabilitation And Care Center

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  2. Utah
  3. Salt Lake City Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Brooke Gylling
    ★★★★★ 2 months ago

    If you care about your loved one, do NOT let them go to this place. My loved one was there and was physically abused....and they tried to sweep it under the rug. In the event he needed assistance or had an emergency if he hit the call button it would take 1 hour + for a nurse to respond. On multiple occasions I witnessed patients needing assistance with flashing room lights and nurses just sitting at their station chatting. If you try and talk to Administration about concerns they act like they are going to do something and then the next day they are back to not caring or following through. The nurses seem unqualified and have no bedside manner. When my loved one needed assistance to get to the bathroom they would tell him to just go in his underwear and they would clean him up later!

  • Erik Packer
    ★★★★★ 3 months ago

    I have been a patient at woodland Park care center and place is totally a dump you have to wait almost an hour before a nurse's aide will come to you. even though they say the food is warm when you get it to your room is cold I do not recommend this rehab center to anyone.

  • Glenn Ney
    ★★★★★ 3 months ago

    I could not have got better care at Woodland Hills. Hailey and her staff went above and beyond getting me the care I needed. To say they really care about their patients would be an understatement. Hailey worked very hard to make sure I got the after care I needed. With out the after care I know I wouldn't be as far as I am in my recovery.

  • Patrice Cohee
    ★★★★★ a week ago

    My mom has been in the facility since February and lives the respiratory and nursing care she receives there. They treat her like their family member.

  • William Hampton
    ★★★★★ 10 months ago

    This is Day 3 of my mother's stay here, and the level of care has been pathetic and outrageous in pretty much every way. When she pushes the call button, I have never seen a nurse answer within 20 minutes. More than once, she has almost had an accident in bed because her calls for help are ignored. When she had a migraine that wouldn't go away, she asked for a Coca-Cola. The nurse who answered her call said, "they're in the vending machine down the hall. They're 75 cents." And went on her way before my mother could explain that she had a broken femur, was in terrible pain, and most certainly couldn't walk down the hall. She is under strict doctor's orders not to eat meat because of an autoimmune disorder that could kill her. And yet, every single day, every single meal is primarily meat-based. No amount of informing the staff of her restrictions changes their actions toward her. It seems to me as if the staff here is so used to infirm, senile patients, they think they can ignore even legitimate requests and objections, and treat their patients as if they are subhuman. More than once, I have seen them ask her insulting questions and then dismiss her answers as if she hasn't spoken. If I could get this place shot down tomorrow and have her moved to another clinic, I wouldn't hesitate. I will update this review if conduct improves (or worsens, though it is honestly difficult to imagine what that would entail.

About Woodland Park Rehabilitation And Care Center

General Information

Legal Business NameWoodland Care Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 16, 1984 (35 years)
Capacity184
Residents83
Percent Occupied45%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodland Park Rehabilitation And Care Center

Woodland Park Rehabilitation And Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Utah Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionLet residents talk to and get information from agencies acting on their behalf.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
ESomePotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionProvide written records when a resident is transferred or discharged.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

October 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintMake sure that all required doctor visits are made personally.

July 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,600 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodland Park Rehabilitation And Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
35min
55min
ReportedExpected
LPN
1hr 25min
1hr 25min
ReportedExpected
RN
4hr 50min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.5%
98.9%
98.9%
98.9%
94.8%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.8%
91.0%
93.3%
95.7%
96.4%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
62.5%
73.0%
67.5%
48.9%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.8%
24.6%
21.7%
14.0%
27.7%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who received an antianxiety or hypnotic medication
54.5%
23.5%
15.5%
16.0%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents whose ability to move independently worsened
5.5%
6.9%
4.3%
4.7%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who received an antipsychotic medication
18.6%
13.6%
22.4%
7.5%
13.1%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
4.2%
8.6%
8.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who lose too much weight
14.8%
16.4%
5.3%
4.1%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of high risk long-stay residents with pressure ulcers
38.4%
32.6%
33.1%
28.4%
8.9%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who self-report moderate to severe pain
19.2%
16.9%
14.3%
24.2%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who have depressive symptoms
0.0%
2.7%
1.4%
0.0%
4.2%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents with a urinary tract infection
1.3%
3.8%
4.0%
4.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
2.7%
0.7%
0.9%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.1%
88.2%
91.1%
83.6%
91.4%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.5%
84.4%
84.4%
84.4%
88.0%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.9%
58.7%
59.7%
56.1%
63.4%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents who made improvements in function
50.6%
50.0%
51.3%
55.2%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
1.2%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.6%
1.7%
0.5%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017UT
Percentage of short-stay residents with pressure ulcers that are new or worsened



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