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Woodbine Rehabilitation & Healthcare Center

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    My mother was admitted to this facility after being hospitalized for four weeks. I chose the facility because of the rating it received in US and World Report and it's vicinity to my home. I was impressed with the gym when I visited and the fact I didn't have to schedule a visit. I had a bit of a problem with getting my mother's pain managed. I had to debate with the nurse and charge nurse which I found ridiculous. They did call the doctor who changed the medication. Later that same night a nurse spent an hour searching for pudding to feed a ground pill to my mother. She could take tablets without issue. This caused the pain to become worse while my mother waited for the medication. The occupational and physical therapy teams are very nice. They seem to genuinely care about their patients' progress. They are encouraging and dogged (in a good way) in their persistence to get patients to do the work. I was impressed with their care and how they engaged my mother in conversation during her sessions. The facility is undergoing some renovations to make it more inviting. Carpet is being replaced with laminate flooring and the nurses stations are looking more like they are from the 21st century. The rooms all have windows with nice views. My only complaint is that they don't really have uniforms. Most of the care staff where scrubs, but not everyone does. There was on young woman who was a comfort assistant. She had on leggings and a shirt that was so small it rolled up her body exposing her back. Not very professional.

  • ★★★★★ 5 months ago

    When you walk into this place it stinks of piss. It looks like there is no house keeping. Dusty as hell and the floors hasn't been swept for months. Its all Africans that's trying to save the company money on A/C. Hot as hell. People were lying out in the hall sleeping. Where is NBC or FOX Action News. How about OSHA or The HEALTH DEPARTMENT. Dont send your family there

  • ★★★★★ a month ago

    I visited a friend at Woodbine today. The place was clean and I did not spell any odors (I have a very sensitive nose). The staff was very friendly and my friend has been please with her stay there.

  • ★★★★★ 5 months ago

    Avoid this place at all cost!! WARNING!!!! Do not be fooled by the people on the front line. The nurses are very incompetent, mainly Africans who bearly speak English. The doctor only comes once a week. My dad contracted Hep C from there, he also developed a sore so bad that you could see his bone! The nurses and CNA's never notified me or the doctor of the extent of the wound. It came from not being moved from his bed. Just the thought of my dad at the place makes me want to cry. All I can say is "I beg you, if you have another option- TAKE IT! Worst place ever!

  • ★★★★★ a year ago

    I do not know about the past but yesterday it is a nice place to rehabilitate and recuperate. my father was there ten years ago-he walked out after a month-fully recovered. my mother went in yesterday. the place is undergoing renovation-looks nice when they get done. the food has much improved with mom getting crab cakes for dinner tonite. the staff is alert and attentive to mom's needs and the questions have been quickly and completely answered. the staff is alert and aware of needs-you hit the call button and one of the ladies shows up-what more can you ask? I recommend them, and I have relatively high service standards as I am in the service business as well. maybe the low ratings are from people with an "attitude" rather than one of respect and dignity for us who serve others.

About Woodbine Rehabilitation & Healthcare Center

General Information

Legal Business NameWoodbine Convalescent & Nursing Care LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity307
Residents259
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodbine Rehabilitation & Healthcare Center

Woodbine Rehabilitation & Healthcare Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

August 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionKeep complete, dated laboratory records in the resident's file.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodbine Rehabilitation & Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
1hr 20min
45min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.8%
95.8%
95.7%
95.7%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.6%
99.6%
100.0%
100.0%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.0%
62.7%
65.4%
63.8%
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.5%
14.5%
15.3%
14.6%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.7%
22.1%
14.0%
29.0%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
14.5%
12.2%
14.0%
12.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
18.5%
13.8%
10.5%
12.3%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
1.5%
2.0%
2.9%
0.9%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
10.8%
9.3%
5.7%
8.8%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
12.7%
10.3%
11.2%
10.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
7.0%
7.6%
5.5%
1.3%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
3.0%
2.1%
2.1%
1.7%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
5.6%
5.0%
4.1%
2.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.8%
0.8%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.6%
97.8%
96.1%
97.2%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
89.9%
90.0%
90.0%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.5%
53.8%
58.6%
56.3%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
12.5%
12.3%
14.3%
9.2%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
2.2%
3.6%
2.6%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.9%
0.7%
0.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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