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The Laurels Of Bon Air

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Bernard Lewis
    ★★★★★ 3 weeks ago

    Really upset the care my mother is getting here. She is 87, broken bones in neck, back and wrist. Require 2 liters of oxygen continually. She has to wear a neck brace because of the broken bones suffered in a fall. Today she was sitting in bed with no neck brace. Asked a nurse why and she said it was off when she came on. Doesn't anyone look at a chart?! THEN she doesn't know how to put it on. Had to get help and they still didn't do it right. A piece of it was not put on. Then they didn't put her back on the oxygen. When sitting up and sleeping she will tend to let her head fall to one side. Without the brace who knows what could happen. I had taken her to Virginia Eye Institute for a follow up Friday. Went to the nurses station to give them the new instructions for her eye drops and she said I don't need that. I asked shouldn't that be put in her file? No, give it to her nurse and pointed down the hall. This place is not where you want to bring your loved ones. Very inept staff.

  • Tim Schmidt
    ★★★★★ 2 weeks ago

    The rehab facility does an awesome job it is just unfortunate that it has to be in The laurels of bon air facility. The facility nurses are not caring and had no regard for my wife's well being. Medicine that she had been on for 15-20 years was given to her. She is diabetic and they allowed her sugar to reach 400 plus. 5 stars for the rehab people and 1 for overall facility

  • Carol Buckingham
    ★★★★★ 11 months ago

    An elderly neighbor was in the nursing facility when it was fairly new. At first glance it looked fresh and new, but looks are deceiving. The lady I frequently visited had a shared room, only a small free standing closet that she had to share. No towel racks in the room's bathroom. She was left sitting on a toilet with the door opened for 45 minutes before someone came to help her. Multiple medication errors were made which she caught because she was lucky enough to still have her mind, though her body was failing. One day upon entering the dining room a pool of water was on the floor near the entrance to the room. The food looked horrible and one day when the cook didn't show up the patients had hot dogs with nothing on them for dinner. I could go on. Wish I could give the place zero stars.

  • Chris Dimitris
    ★★★★★ 11 months ago

    Everyone was very professional. Wonderful experience. This was the second time that my dad has been in rehab, there. Chris Dimitris

  • Portnoy Johnson
    ★★★★★ 11 months ago

    Pretty grounds indeed but there's no staff or simple sitters to take the patients or residents outside. Inside is sad with everyone lying in bed out of their senses or milling around in their wheelchairs. They NEED TO BE OUTSIDE at least once a day. It's more like a prison in the confinement. Very costly for not being able to go sit in the breeze & 75 degree day. Not OK.

About The Laurels Of Bon Air

General Information

Legal Business NameThe Laurels Of Bon Air, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 2008 (10 years)
Capacity100
Residents99
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Laurels Of Bon Air

The Laurels Of Bon Air
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Virginia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

May 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Laurels Of Bon Air require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
4hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.4%
95.8%
100.0%
100.0%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.6%
100.0%
100.0%
93.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
18.9%
15.0%
17.1%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.4%
28.0%
29.9%
37.3%
20.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose ability to move independently worsened
9.1%
5.0%
4.4%
13.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who received an antipsychotic medication
10.8%
24.3%
37.5%
25.0%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
8.7%
7.7%
6.4%
8.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who self-report moderate to severe pain
4.7%
2.5%
6.7%
15.9%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who lose too much weight
2.7%
3.0%
2.7%
5.1%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who have depressive symptoms
2.3%
0.0%
2.2%
4.4%
4.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a urinary tract infection
2.3%
2.4%
2.2%
2.2%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.8%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.9%
95.9%
97.1%
96.1%
83.2%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
94.0%
94.0%
94.0%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.8%
54.7%
52.4%
55.5%
65.8%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who made improvements in function
8.9%
12.3%
15.0%
12.3%
16.1%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
0.4%
0.0%
0.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
2.4%
1.8%
0.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016VA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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